Valparaiso, IN - 1460 West St
IN - 1460 West St, Valparaiso - 10/24/12
Ron, Brandee & Jason were all exceptionally helpful and considerate during my recent car repair. I will definitely recommend (or should I say wreck-ommend?) this Gerber location to anyone in need of service.
IN - 1460 West St, Valparaiso - 10/12/12
This was the second time that we used this repair service and they always were friendly and got the work done faster than the estimated date! They called and kept us updated on the progress. We really appreciated this. When we picked up our vehicle this last time, they also gave us a 10 dollar bill they found in the car -- what company does this? They could have easily pocketed that money and we wouldn't have known the difference! That's a great company right there! Highly reccommend this repair shop in Valpo!
IN - 1460 West St, Valparaiso - 10/5/12
Service provided was excellent. The entire staff was very professional and went the extra mile to be sure that my experience was a pleasant one. Thank you very much and I most certainly will recommend you to others. Richard L Moore
IN - 1460 West St, Valparaiso - 9/22/12
Staff was friendly and courteous - repair appears to be well made and trust that it will hold up well as the vehicle ages - arrangement was made with Enterprise for a car rental, which we appreciated, as this is the only vehicle we own - car was returned to us with a clean interior, which we also appreciated - we would be happy to use your services again, if the opportunity should present itself and to recommend you to other interested parties -
IN - 1460 West St, Valparaiso - 9/12/12
I recently wrote about a complaint about a service problem. I 'm pleased to say my concerns were taken very seriously. and all was resolved. Gerber did a great job on the car, and the Rep I talked to definetlly changed my mind about the company I would recommend their services because of the kind and courteos way they took care of everything and the great way the car looked
IN - 1460 West St, Valparaiso - 9/9/12
Jason Kranz looked at our vehicle very carefully with us and went over every detail that would be done.Our vehicle was done in a timely manner and everyone was very considerate when we came in to pick it up. The paint looks good and so far we are very pleased.
IN - 1460 West St, Valparaiso - 8/22/12
The customer service at Gerber was fantastic, Jason was very professional and took great care of me. I couldn't have asked for a better job. I highly reccomend going to see Jason at Gerber in Valparaiso!
IN - 1460 West St, Valparaiso - 8/15/12
There are not enough positive words to say about the service I received from this Gerber Collision location. My car needed quite a bit of work after being hit on the passenger's side. Every member of the Gerber staff was involved in providing a quick estimate, communicating with the other insurance company, keeping in touch with me 2x/week via email, responding to a few phone calls, and then returning the car in seemingly perfect condition. I could not be happier with this experience.
IN - 1460 West St, Valparaiso - 7/31/12
They were great, they even called to let me konw the repairs were delayed because of the storm&electric outages. I give them a score of 12 out of a 10
IN - 1460 West St, Valparaiso - 6/30/12
Excellent repair along with top notch service personel. Will use again if needed. ( Only I hope not! ) Ha-Ha.
IN - 1460 West St, Valparaiso - 6/15/12
My car had more than 140 hail marks on it. I took it to Gerber in Valparaiso and could not have been more pleased with their service. From the front desk to the repair professionals to their excellent communications, I do not have a single complaint. I have already recommended this facility to several friends, and will not hesitate to return should the need arise.
IN - 1460 West St, Valparaiso - 6/15/12
I went into Gerber Collision & Glass hoping that they could remove the license plate screws on my car that were completely rusted. It was a long shot, but not only did they remove the screws right away, they did it free of charge, which I was not expecting! I was grateful that they could help me out. I know it was a strange request, but they were totally accommodating to me. Thanks!
IN - 1460 West St, Valparaiso - 5/10/12
Everyone friendly and helpful. Great job on replacement in a timely matter....
IN - 1460 West St, Valparaiso - 5/10/12
i would just like to say that ron bice was very wounderful to me and helped me out when i nedded him the most as bill and i are not married but been together for 10 years. and he works alot of hours so i had to do all the leg work for his truck ha ha well i only have one leg so that is kinda funny to me . but you all was GREAT and kept us up to date on what was going on with the truck!!! and helping get me a car from enterprise that was also another great deed you all did for us . keep up the great work !!! cuz that will keep people like us coming back to you!! we will be back when some thing else happends to one of our cars/ trucks. thanks alot , bill & karen
IN - 1460 West St, Valparaiso - 5/3/12
The personnel and service were excellent! I was treated with respect and honesty. I am very pleased with the services that I was provided. The wreck was a not a fault accident and the personnel at Gerber was very willing to work with the other driver's insurance which made the whole process easier for me.
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