Downers Grove, IL - 2360 Ogden Ave
IL - 2360 Ogden Ave, Downers Grove - 9/25/18
Stellar service & THANK YOU FOR MAKING THE PROCESS SO painless and easy !!!
IL - 2360 Ogden Ave, Downers Grove - 9/20/18
Thanks to McKinley and the staff at Gerber in Downers Grove. They took great care of our beloved, vintage 4Runner. Thanks for the calls to keep us updated throughout the repair and the help with a rental car. We had several laughs, which made a yucky process as positive as possible.
IL - 2360 Ogden Ave, Downers Grove - 9/18/18
This Gerber facility was top notch. Rick E did a great job explaining all the changes and helping me through several visits to the shop. Also, he very graciously drove me back and forth to the commuter train station so I could get to work.
IL - 2360 Ogden Ave, Downers Grove - 9/18/18
Your production manager, Rick E., helped me out today and did a great job! My car had recently been repaired at Gerber but I later noticed that the headlights weren't working (or so I thought). I asked if I could bring it in and he saw me right away. After a quick inspection, he showed me that the lights were in fact working, but I was using my brights stick incorrectly. (It's been a long time since I've driven at night and I guess I just didn't know how my own car works.) He somehow managed to not make fun of my ignorance, but I hope he gets a good laugh with the guys about it later. Thank you!
IL - 2360 Ogden Ave, Downers Grove - 9/17/18
I had my car repaired at the Downers Grove, Ogden location. I was happy with the level of service, and Rick E (Production Manager) was very professional and accommodating. I would recommend this place!
IL - 2360 Ogden Ave, Downers Grove - 9/6/18
Getting a repair done after an accident is never convenient but Gerber made it as convenient as possible. Everyone was so friendly and made the process a little less painful. McKinley did a great job keeping me in the loop during my repair and made sure everything got completed on time. My car looks fantastic. All of my expectations were exceeded. Thanks for the great job!
IL - 2360 Ogden Ave, Downers Grove - 9/1/18
Jason provided exceptional communication, and treated the repair of my car as if if it were his own. I couldn't ask for better, or more informed professional service. I am very appreciative.
IL - 2360 Ogden Ave, Downers Grove - 8/29/18
Very friendly, comprehensive and speedy service. Highly recommend this location for repairs--large and small.
IL - 2360 Ogden Ave, Downers Grove - 8/17/18
McKinley was our contact person. He was very friendly, smiley face and so courteous and professional.
IL - 2360 Ogden Ave, Downers Grove - 8/17/18
Work done quickly and finished product looks great. Jason G. was very helpful and kept me informed during the time my vehicle was in the shop. The ladies at the front desk were polite and engaging - fun to speak with. Very helpful. Will (and have) recommend Gerber to friends and family.
IL - 2360 Ogden Ave, Downers Grove - 8/13/18
I appreciated being kept informed. Work was well done and ahead of schedule.
IL - 2360 Ogden Ave, Downers Grove - 8/11/18
Gerber in Downers Grove,IL was so welcoming after i had issues with the Gerber in Naperville(Ogden Ave). Rick K took great care of me and making sure the job was done right. He keep me updated with everything along the way and they had such great customer service there! At pick up Rick E. walked me out went over everything, my car looked great. It just shows how taking care of the customer is their priority. Rick K. even followed up after I picked up because he couldn't be there. I call that above and beyond! Both Ricks' and the team at Gerber Downers Grove,IL do an amazing job. One happy customer here!
IL - 2360 Ogden Ave, Downers Grove - 8/10/18
Excellent work!!! From the moment I walked in the front door until I walked out with my finished vehicle, everyone I came in contact with was fantastic!! Kudos to Elise and Rick!
IL - 2360 Ogden Ave, Downers Grove - 7/29/18
Car repair experience with this Gerber location is wonderful. The entire staff there works great. The Estimator Mc Kinney examined the damaged thoroughly and helped me understand the repairs required. Rick E and his staff took care of the car professionally with extra care for a paint on side mirror......Definitely recommend to friends
IL - 2360 Ogden Ave, Downers Grove - 7/22/18
Had a great experience with the company. Rick E made it possible. He took care of us professionally....... One of the best I have to deal with.
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