Downers Grove, IL - 2360 Ogden Ave
IL - 2360 Ogden Ave, Downers Grove - 2/5/16
Great service, Car looks fabulous. Desk help was so friendly and helpful. Wendy made us feel welcome and kept us appraised of the progress.
IL - 2360 Ogden Ave, Downers Grove - 2/4/16
good experience
IL - 2360 Ogden Ave, Downers Grove - 2/1/16
My experience from day 1 was excellent. Jason gave us a reasonable estimate to repair the body of my car. He gave us a tour of the body shop and was most informative. Anna was very professional and hospitable. I was able to leave my car at the shop beyond the completion date as I was on vacation. In addition, when I went to pickup the car I noticed a small chip Ray offered to take care of immediately. I brought the car to the shop the following Monday and it was fixed in less than 10 minutes. I would definitely recommend Gerber to my friends. Thank you all for your great service.
IL - 2360 Ogden Ave, Downers Grove - 1/22/16
Great customer care provided by Garry, Wendy and Anna! The car repair was excellent, and it was completed well ahead of the estimated completion date.
IL - 2360 Ogden Ave, Downers Grove - 1/21/16
Just picked up my vehicle and still surprised by the service. Jason, Louis, Anna and others were incredible. There is too much to say about the service, but I wanted to say thank you. I wish you were in a different business so I could use you more frequently. I teach college business classes and consult with companies. You can be sure that I will be raving about your service. Such a wonderful surprise considering how disappointing business can sometimes be these days. Anna walked me to my car and I had to stop to collect my thoughts I was so surprised. There was another couple there very happy with service, so it mustn't just be me. Thanks for being great folks and a great company. Incredible.
IL - 2360 Ogden Ave, Downers Grove - 12/3/15
Did a great job, happy with the repairs to our car. Great customer service.
IL - 2360 Ogden Ave, Downers Grove - 11/25/15
I really appreciated the service of received. I hit a deer unexpectedly and Gerber fixed it as good as new - it was amazing! They gave me a rental car for the duration of the repairs and they were really helpful and called me with updates before, during and after. It was great. I will definitely refer all my friends to them!
IL - 2360 Ogden Ave, Downers Grove - 11/17/15
I stopped in without even making an appointment and asked for Jason, who had been recommended to me. He came right out and kindly inspected the damage on my car, then gave me a thorough explanation of what would be involved. Since the repair was likely to me more than the car is worth, I will face some decisions. Jason even helped me get the trunk open so I could extract some belongings, and he did this without charge, taking time away from other demands. I sensed that the other Gerber staff were likewise very service-oriented. Thanks, Gerber!
IL - 2360 Ogden Ave, Downers Grove - 11/12/15
I went to the Downers Grove, IL, location for an estimate on a scratch my car had received. The employee there who examined my car was able to buff off the scratch so that it looked like new--for no charge. Great job! Thanks!
IL - 2360 Ogden Ave, Downers Grove - 11/12/15
Outstanding service and highest quality of work. Everyone I worked with at Gerber was outstanding. Keep up the great work!
IL - 2360 Ogden Ave, Downers Grove - 11/12/15
Jorge B. was very helpful with setting up our repair. The repair was done very quickly and with excellent quality. Everyone we worked with (Jorge, the person at the front desk, and the person who showed us the work that was done) was very helpful, pleasant, knowledgeable, and friendly.
IL - 2360 Ogden Ave, Downers Grove - 11/9/15
Everyone was wonderful from the front staff with Wendy and Ann to my estimator Vito to whomever actually did the work. Very courteous and knowledgable as well as pleasant! They made this process so easy for me and I am so very grateful. I will recommend them to everyone!
IL - 2360 Ogden Ave, Downers Grove - 11/3/15
Was involved in a car accident. Ian worked on my car and did a fantastic job. He was very thorough with his estimate. He is very professional. He got me my car back before the promised time. My car look like it just came off a showroom floor. I am thrilled with the service, quality of work, and professionalism!!!
IL - 2360 Ogden Ave, Downers Grove - 10/27/15
Aleise kept me informed on the progress of my car. Ray went over the car with us when we picked it up. He was very informative on what had been done and wanted to make sure we understood everything about the repair. I would highly recommend this location to anyone that is looking to have body work done on their car. Ray was a very good representative of the company.
IL - 2360 Ogden Ave, Downers Grove - 10/2/15
Great customer service. Wendy and Anna were very helpful. They had transportation ready for me to and from my home. Repairs look great!
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