Downers Grove, IL - 2360 Ogden Ave
IL - 2360 Ogden Ave, Downers Grove - 7/28/16
This is the second time this year I have had to use your company and both times in tampa fl and here in D.G. ILLINOIS, your service is outstanding.!!!!!!!!!!!
IL - 2360 Ogden Ave, Downers Grove - 7/25/16
Traveling from out of town, I needed to find a local body shop I could trust. Found Gerber through the great online reviews, and was not disappointed. Honest and hardworking people who care about doing a job right seem few and far between these days, but Gerber has a staff of them! Anna at the front desk was courteous and helpful. Ray and Greg fixed my car promptly and precisely to get me back on the road fast. Thank you!
IL - 2360 Ogden Ave, Downers Grove - 7/25/16
It took longer and was more costly than the initial estimated suggested. I did not personally pick up the car, but if I had I would have told them there was still a small amount of extraneous paint on the front bumper leftover from the accident. Overall, the workmanship was good (4 out of 5) and the front desk was very kind (5 out of 5).
IL - 2360 Ogden Ave, Downers Grove - 7/22/16
Luis E. did a superb job helping me thru the process.
IL - 2360 Ogden Ave, Downers Grove - 6/14/16
From the time I first entered the office until I picked up my repaired car, service could not be better. Elise, our estimator, was especially helpful and really did a great job explaining all that was involved in the repair.
IL - 2360 Ogden Ave, Downers Grove - 6/9/16
I maintain a fleet of 39 vans and have used your services often. Anna and Wendy at the Downers Grove location are always very helpful, friendly, professional and get our claim through quickly and repairs are done in a timely manner and well done !!!
IL - 2360 Ogden Ave, Downers Grove - 6/6/16
Very happy for the service done today and all the time ..... very professional and I will recommend to everyone. Great job!!!!
IL - 2360 Ogden Ave, Downers Grove - 5/27/16
I was very happy with the work done and appreciated the great customer service!
IL - 2360 Ogden Ave, Downers Grove - 5/20/16
Did a nice Job. And everyone was real nice. Car was done sooner then expected. Great Job! Was very satisfied with everyone. The woman at the counter were great and Gary was very good on my repairs. I'm well pleased. Thank You Gerber. I will Highly Wreck-ommended you.
IL - 2360 Ogden Ave, Downers Grove - 5/19/16
We are long time customers of Gary at this location. He provides excellent customer service and the work is impeccable. I would not hesitate to recommend him to anyone looking for collision repair.
IL - 2360 Ogden Ave, Downers Grove - 5/17/16
Thank you to all the employees at the Downers Grove location for a phenomal job on the car. A big shout out to Elise who has helped me every time with my car and she always helps me get a cup of coffee and is very friendly. Also both the ladies up front have been very polite everytime phones are answered. Thanks again to everyone
IL - 2360 Ogden Ave, Downers Grove - 5/16/16
stopped in to ask about a door alignment issue, and Ray one of the adjusters walked out to take a look at my issue. He asked me for my car keys and said he be right back, only to drive off and never to be seen again, just kidding. checking to see if anyone reads these. Anyway in less than 10 minutes he was back and walked me out to my car, issue resolved. Thank You Ray for being so helpful! Thank You Gerber for employing quality caring help! and thanks to the technician in the shop that made the adjustment!! Thanks to ALL!! I might add that the issue that Ray resolved for me was NOT as a result from shop work completed by Gerber. My connection to Gerber is thru previous work performed at this site , thru my insurer USAA; so again Thanks to both Gerber and USAA
IL - 2360 Ogden Ave, Downers Grove - 5/13/16
Excellent quality, great communication of repair status, completed early
IL - 2360 Ogden Ave, Downers Grove - 5/3/16
Very friendly, accomodating, and great overall service
IL - 2360 Ogden Ave, Downers Grove - 4/29/16
Service was estimated to take 2 days but was completed in 1 day. Extremely helpful and friendly staff. I showed up a minute after 530pm to pick up my car and did not feel rushed or that the staff was annoyed. Overall excellent experience with great communication. Will definitely recommend!
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