Downers Grove, IL - 2360 Ogden Ave
IL - 2360 Ogden Ave, Downers Grove - 11/2/16
Very helpful and efficient. Took care of my car and fixed the problem. Would highly recommend.
IL - 2360 Ogden Ave, Downers Grove - 10/25/16
I picked up my car yesterday. It looks wonderful. You did a great job.
IL - 2360 Ogden Ave, Downers Grove - 10/20/16
I am a returning customer. Wouldn't think of going anywhere else for body repair. Your craftmanship was high quality and delivered right on time. While quality work is expected, what continues to separate this Gerber location from the rest is the Customer Service. As has been the case with several prior wrecks (as my kids were just starting out driving...), Gary's estimate was reasonable and he provided a clear explanation of the work to be done. He set my expectations on timing, and was incredibly accessible for inquiries that came up during the time the car was in the shop. He is the reason my kids also go to him now that they own their own cars and thankfully pay for their repairs.
IL - 2360 Ogden Ave, Downers Grove - 10/8/16
Gerber Collision returned an excellent product. The were very friendly, courteous, and thorough. I would return if needed and would highly recommend as a "go-to".
IL - 2360 Ogden Ave, Downers Grove - 10/4/16
The experience was excellent, especially the paint match. The car looks as good now as if it came off the showroom floor.
IL - 2360 Ogden Ave, Downers Grove - 9/21/16
I had a "brush up" on the back and side of my brand new BMW that left white paint on the side of the car over a slight indentation. Gary W. looked at the car and had one of your guys take the paint off the car while I waited so that we could better see the indentation and decide what repairs needed to be done. I ended up deciding not to do anything since the indentation was very slight. I was so pleased that Gary was empathetic with my situation, he did not try to "sell" me on the repair, but instead made me feel very fortunate that I chose Gerber as the place to stop. I have worked with you before for too many repairs over the years (4 drivers, many cars), so I will continue to use Gerber when we have a problem. Thanks to Gary for making my day!
IL - 2360 Ogden Ave, Downers Grove - 9/20/16
Great manager and good service staff. I like the fact that they let me bring my pet in the waiting room. Very accommodating.
IL - 2360 Ogden Ave, Downers Grove - 9/19/16
I was very pleased with the care I received from your Downers Grove location. I especially want to thank Ray who really went the extra mile to explain all the repairs and make sure everything was taken care of and I was happy.
IL - 2360 Ogden Ave, Downers Grove - 9/12/16
Ray was very helpful. Reattached and cut off my roof molding that was hanging from my civic for no charge, and made my trip a 5 minute stop Wow!
IL - 2360 Ogden Ave, Downers Grove - 9/4/16
more time than expected.
IL - 2360 Ogden Ave, Downers Grove - 8/24/16
I contacted Gerber after I filed a claim with my insurance company. My rear window needed replacement as well as the wiper/motor assembly. The girl at the desk (Anna) was very helpful in coordinating the glass (glass division) replacement charges and the wiper replacement (collision division) in a polite and efficient manner. She also contacted the insurance company for expenses to be paid after my deductible of 500.
IL - 2360 Ogden Ave, Downers Grove - 8/24/16
Amazing work and we're very quick!! Anna made the wait less stressful and very easy. I didn't have to do anything except give the claim number and she took care of the rest. Really great customer service
IL - 2360 Ogden Ave, Downers Grove - 8/11/16
Such a friendly and kind staff. We have an older car and they treated it with the same detail and car as if it was a brand new 2016 vehicle. Very impressed that both ladies up front always remembered our name when we called our came in. Thank you Anna and Wendy.
IL - 2360 Ogden Ave, Downers Grove - 8/9/16
Made an appointment said it would take 1 hour and the work was done as scheduled and on time !!!!!!!
IL - 2360 Ogden Ave, Downers Grove - 7/28/16
Great work, great service!!
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