Chicago, IL - 4545 N Elston Ave
IL - 4545 N Elston Ave, Chicago - 2/27/14
The staff at Gerber were very friendly from the start. This was my first time dealing with auto body repair, and was a little lost, but everyone walked me through the process, step by step. A week later, I've received my car back, and it's running as good as new. I'm incredibly pleased with the work that was done, and will definitely be bringing my car back again.
IL - 4545 N Elston Ave, Chicago - 2/27/14
Great service friendly staff excellent communications Work looks great
IL - 4545 N Elston Ave, Chicago - 2/24/14
The Service and Office team were amazing! Very friendly, quick and amazing work. I will definitely come back to this location should I need more auto work done.
IL - 4545 N Elston Ave, Chicago - 2/19/14
The job was done quickly and on time. Great customer service. The work came out just as I expected. Overall Great job.
IL - 4545 N Elston Ave, Chicago - 2/17/14
Gerber was highly recommended by my car insurance co USAA to fix collision damage I incurred in 2012. As time went by, my hood alignment which was affected by the accident, needed re-aligning. Gerber not only re-aligned the hood at not charge but replaced my snapped hood opening cable. The only charge I incurred was for the hood cable. Bob J. took care to communicate clearly what the issues were, his estimate for the cable was spot on, and the repairs only took 1.5 hours!! I highly and heartily recommend this Gerber shop for great customer service not only from Mr. James and the shop crew but Marcy in the office!!!
IL - 4545 N Elston Ave, Chicago - 2/13/14
I just needed a fender painted and I was to put on manually later. This Gerber went above and beyond, like they have done before. They painted the part, installed it for me, and made sure I drove away in a clean car. I know now I couldn't have done it on my own. A big thank you.
IL - 4545 N Elston Ave, Chicago - 2/13/14
I COULDNT HAVE HAD BETTER SERVICE OR BETTER PEOPLE TO DEAL WITH.... !
IL - 4545 N Elston Ave, Chicago - 2/12/14
I recently had my vehicle repaired @ Gerber collision & glass on Elston, This location has very freindly staff & excellent customer service, they were very knowledgeable and did a great job on fixing my car. I do highly recommend this auto body shop to anyone.
IL - 4545 N Elston Ave, Chicago - 2/12/14
Excellent service from all employees that I dealt with. Work was done perfectly and ahead of schedule. Would definitely use them again or refer someone to them
IL - 4545 N Elston Ave, Chicago - 2/1/14
Fantastic Service
IL - 4545 N Elston Ave, Chicago - 2/1/14
Friendly staff and the repair looks great.
IL - 4545 N Elston Ave, Chicago - 12/21/13
Great service, friendly staff
IL - 4545 N Elston Ave, Chicago - 12/18/13
Was very comfortable with the service and with what options I was given by the personnel. I didn't know about Gerber until my insurnce sent me here, I'd definately advise others to come to this location, great work, great attitude, GREAT SERVICE.
IL - 4545 N Elston Ave, Chicago - 12/16/13
Very organized. They even had someone to pick us up to the car rental company. They keep me updated on the progress of my car repair and done fixing it on the date they quoted. overall, they did an excellent job.
IL - 4545 N Elston Ave, Chicago - 11/27/13
i can not say enough how impressed I am with this location. . I have been in sales for 30 years and take customer service very seriously .Andrew R and the rest of the team were all very friendly, professional and the prices are very resonable and the work was done quickly. I would highly suggest this locations and will return to this locations.
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