Washington Feedback

WA - 1627 E Francis Ave, Spokane - 2/12/16

Gerber kept us well informed with the process except the auto call from corporate told us it would be 4 days until we got our car but the business on Francis told us 2 days. We got it back in two days. Repairs looked great and was cleaned inside and out. That was a nice surprise. Randy B. and employees were very professional, helpful and polite... I would recommend them in a moment.

Anita M

WA - 1700 137th PL NE, Bellevue - 2/12/16

Excellent service and very informative!

Kathleen H

WA - 1627 E Francis Ave, Spokane - 2/11/16

Randy did a great job!

Bryan B

WA - 1124 Carpenter Rd SE, Lacey - 2/11/16

Loved the communication, dedication and friendliness towards your customer. From start to finish, everyone I was in contact with took care of me and treated me like family. Randy is the man!!! I truly appreciate you all taking care of me and my girl, the silver 2013 F150. I will be sure to bring any friends of the Schmidt fam here to be taken care of. Until next time, which we hope does not happen, continue to take care of your customers.

Jason S

WA - 1318 W 2nd Ave, Spokane - 2/11/16

Even though the right parts were ordered but the wrong parts were sent which meant a long delay in getting the car back, Gerber Collision made it right by repairing other scratches on our car that were not related to the recent collision. This made the car look almost brand new! Thank you for going the extra mile in your Customer Service.

Diane B

WA - 1124 Carpenter Rd SE, Lacey - 2/10/16

Efficient timely service , very helpful, will recomend

Lorraine B

WA - 14955 NE 90th St, Redmond - 2/5/16

Fast/Prompt service. Gordy was excellent in his customer service, so was the rest of the staff I met at the shop. Car came back on time as promised. Thanks Gerber!

Martin G

WA - 1627 E Francis Ave, Spokane - 2/5/16

The repair was done very thoroughly and in an excellent time frame. Randy kept me informed and paid attention to every single detail. When I picked up my car, they had cleaned it inside and out! I am very satisfied and I will recommend Gerber to everyone I know.

Nancy W

WA - 1318 W 2nd Ave, Spokane - 2/4/16

The service was excellent.

Drew S

WA - 327 N Montgomery Ave, Bremerton - 2/4/16

They were courteous and professional, they got me in right away, the parts arrived sooner than they expected, they performed the repairs quickly and correctly, and my bill was lower than estimated. You can't get better than that!!

Sheli

WA - 14810 Smokey Point Blvd, Marysville - 2/3/16

Gary and his crew took really good care of both my car and myself. They were fast, friendly and kept me in the loop of everything they were doing. They helped with my rental car and made everything very easy for me. I am definitely going to refer them to everyone I know that needs their service!!

Virginia G

WA - 1970 S Burlington Blvd, Burlington - 2/2/16

Toyota Pickup repaired and on time as promised. I will return to your shop also for my next repair

Robert F

WA - 1970 S Burlington Blvd, Burlington - 2/2/16

Awesome service and fast.. very impressed.. they get a 10......

Wendy L

WA - 1318 W 2nd Ave, Spokane - 1/31/16

I had a truly wonderful experience with Gerber and am very pleased with the results. My car is an older model and Jeff made every effort to get the replacement pieces I needed as quickly as possible and for the best price, which I know was no easy feat! He worked closely with the third-party paying for the damage done to my vehicle, he kept me up-to-date with his team's progress, and he delivered a car that was shinier (inside and out) than it was the day I purchased it. I'd definitely recommend Gerber to others and will go to them again if ever my car needs their expertise.

Courtney

WA - 1627 E Francis Ave, Spokane - 1/29/16

Randy was curtious and helpful!

Bruce H