Washington Feedback

WA - 1700 137th PL NE, Bellevue - 2/20/16

Very friendly & helpful staff, thank you!

Robert F

WA - 1700 137th PL NE, Bellevue - 2/20/16

Great communication, very smooth process. Completed work exactly by time estimated; staff very friendly and helpful!

ROGER T

WA - 1627 E Francis Ave, Spokane - 2/19/16

We are very greatful for all the work they did, our van looks better than when we bought it. Thank you so much for being timely and all the updates about the work. Will recommend you to anyone who needs body work.

Emery B

WA - 14955 NE 90th St, Redmond - 2/19/16

I have gotten Collision repairs done at this facility twice in the past on both my cars and my experience always has been excellent all times. This was my third time and it even exceeded my expectations. I had a minor bumper collision on my 1998 Honda Accord. Joshua gave me a very reasonable estimate for repairs. Added, He went above and beyond and instead of replacing the bumper cover, fixed it "FREE OF COST". I am immensely pleased with the Service at this Location and would strongly recommend any one to try Gerber Collision & Glass for their future needs, certainly the Redmond facility in case you live in the Seattle area.

Ram P

WA - 125 SW Everett Mall Way, Everett - 2/19/16

This was a real nightmare for me. A tree fell on both my cars and my insurance adjuster was less than helpful. Gerber went above and beyond to take care of me and my cars. I just can't say enough good about them! Joe & Jarred were so kind and really made up for what was a bad experience with my adjuster. If I should ever need this service again I would not hesitate to take my car to them and I will recommend them to my friends. Thank You Gerber for a job well done!

Lynda D

WA - 1627 E Francis Ave, Spokane - 2/19/16

Randy and company were fantastic. Did a great job and had me in and out of there in a flash. Thanks guys.

David J

WA - 1124 Carpenter Rd SE, Lacey - 2/18/16

Quick and fast service, plus a cleaning!

Deleones I

WA - 1124 Carpenter Rd SE, Lacey - 2/18/16

Unfortunately this was my second accident in 10 years (I was hit both times). There was more damage to this vehicle than my last , and Gerber returned it less than a week later! I am beyond impressed with the customer service and work on the vehicle. I will most definitely be recommending Gerber Collision to my family, friends, and co-workers.

Isaac V

WA - 1700 137th PL NE, Bellevue - 2/18/16

Wanted to say how professional these folks are. They made my Toyota Tundra look like brand new in 3 days after it was vandalized. Best auto body service I have ever had. Highly recommend them !

Rob J

WA - 1970 S Burlington Blvd, Burlington - 2/18/16

This was one of the best experiences that I've had as a customer at all, and certainly the best experience I've had in an auto repair setting. Chris at the Burlington location was friendly and personable and explained the process perfectly. I really appreciated that everything was explained to enough detail that I could be confident that I knew what was going on, but not over explained to the point that it was patronizing. The work was done quickly and they coordinated everything with my insurance company and the rental car company. I would certainly recommend this location.

Lori S

WA - 1700 137th PL NE, Bellevue - 2/18/16

Thank you for the great customer service. The satff made everything very easy from drop off to pick up. Chris helped answer all my questions he is a great asset to your company. I will recommend Gerber to eveyone I know.

Julie B

WA - 1124 Carpenter Rd SE, Lacey - 2/18/16

Unfortunately this was my second accident in 10 years (I was hit both times). There was more damage to this vehicle than my last , and Gerber returned it less than a week later! I am beyond impressed with the customer service and work on the vehicle. I will most definitely be recommending Gerber Collision to my family, friends, and co-workers.

isaac v

WA - 1124 Carpenter Rd SE, Lacey - 2/18/16

Loved the communication, dedication and friendliness towards your customer. From start to finish, everyone I was in contact with took care of me and treated me like family. Randy is the man!!! I truly appreciate you all taking care of me and my girl, the silver 2013 F150. I will be sure to bring any friends of the Schmidt fam here to be taken care of. Until next time, which we hope does not happen, continue to take care of your customers.

Jason S

WA - 9827 17th Ave SW, Seattle - 2/16/16

My car had gotten broken into. Busted window. Dropped my car off. The staff was amazing. Very nice. Told me the process of vacuuming the glass, ordering it, replacing the window. Said if I had any problems just give them a call. Very informative. Would definitely recommend them.

Angela R

WA - 1627 E Francis Ave, Spokane - 2/14/16

Experience with Gerber Collison E Francis Spokane WA was AAA+++. They kept me informed and the outcome is very nice. The only thing I wish I could change would be "not to have the person hit my truck in the 1st place". We would definitely recommend their services.

Scott D