Tampa, FL - 9002 Adamo Dr
FL - 9002 Adamo Dr, Tampa - 10/6/17
This was a great experience. The people who serve the public where very courteous and professional. From the start to the finish, they where precise and informative of the repair and the estimated time to complete the job. The finished repair was excellent.
FL - 9002 Adamo Dr, Tampa - 7/26/17
Jonathan C. provided exceptional customer service keeping me well informed of the repair process. I was very satisfied and impressed with the quality of the repair work as well. So much so that I will bring a recently purchased car to Gerber for new paint. Overall and fantastic experience. I expected a hassle and poor communication. What I received was the polar opposite. Thank you for an excellent example of what customer service should be!
FL - 9002 Adamo Dr, Tampa - 4/20/17
I want to let you know about the wonderful experience I had with Gerber. Shelley B (Estimator) and her team did a fantastic job in repairing my car. Three things stand out the most and will never forget: #1: I had a strap holding down my trunk when I brought the car in and all my friends had a bet that I wouldn't get that back, It was right on the passenger floorboard when I picked it up along with the rag that I used to protect the paint! #2: When I dropped the car off I completley cleaned it out but apparently when Gerber did I final cleanup of the car they found a $5 bill and the put it in my center console! #3: I know this is a small one but really showed me how much Gerber respects and handles clients vehicles. When I got into the car for the first time when I picked it up, My drivers seat wasn't adjusted at all. It fit like a glove ... read more
FL - 9002 Adamo Dr, Tampa - 3/28/17
This is my second visit back to this location to have some follow up warranty work done after my initial paint/repair from an insurance claim. I originally came in to have my car repaired toward the end of last year. I had the pleasure of dealing with Riley and Brian. When I came back for this visit it was no surprise that Brian is now the manager. He was very thorough the first time I came in and made sure that above all else I was happy with the process and felt like I was being heard and helped. I have had the same experience so far this time as well. I experienced a few minor hiccups with the initial repair and Brian has been very helpful in making sure that Gerber is providing me with 100% satisfaction. Thank you for employing the type of folks that you do at your store on Adamo in Tampa, FL. I have had great interaction with every ... read more
FL - 9002 Adamo Dr, Tampa - 3/17/17
I will never go anywhere but thilocatopn. Staff was courteous and mgmt went out of their way to accommodate my needs. Brian was so professional and knowledgeable
FL - 9002 Adamo Dr, Tampa - 2/5/17
did an awesome job quickly and professionally, Thanks.
FL - 9002 Adamo Dr, Tampa - 1/19/17
Today, out of the blue my insurance company needed a copy of my estimate, final bill and pictures from a 2013 accident. I called your location where i (happily) had the repair done and spoke to Brian B. I was worried that the information that i needed would be long filed away. Luckily- Brian greeted me cheerfully on the phone and was able to forward me everything I needed within a few minutes!! Its been a longtime since Ive come across someone who was able to provide such excellent customer service. Thank you again Brian!! And, thank you Gerber Collision for making it that much easier for me to cross something off my to do list today.
FL - 9002 Adamo Dr, Tampa - 1/9/17
Brian was so professional and knowledgeable that he made the entire process go smoothly and quickly. He's a keeper.
FL - 9002 Adamo Dr, Tampa - 11/29/16
The work on my vehicle was completed ahead of schedule and to a satisfactory standard.
FL - 9002 Adamo Dr, Tampa - 9/15/16
Brian B was outstanding. He never over promised on work to the car or for compensation when a hick up arrived. When problems arose with my car, He came to me with two or three different solutions to the problem and he was flexible when those solutions didn't fit my needs. If I need car work done again, I will pick Gerber and I'll insist on working with Brian.
FL - 9002 Adamo Dr, Tampa - 8/29/16
I was taken care of by Michael as soon as I walked in. He is unerringly polite, both on the phone and in person. he apologised for the wait and then turned me over to Brett. I was given an appointment for my appraisal for the following day. Brett was a great sense of humor and made me feel at ease with what could have been a nerve wracking situation. He called me with updates every few days so I always knew what was going on and the approximate time that my car would be ready. When I picked up my car I was amazed how great it looked. you would never know that the front end was hit. Not only did the outside look great but they cleaned the inside of my car too! I will definitely be referring friends and family to Gerber Auto and Glass repair!!!!!!!!! love those guys!
FL - 9002 Adamo Dr, Tampa - 8/8/16
Props to the hard working crew at Gerber Tampa! this was my third time in all for different fender benders, they always impress. BIG thanks to Britt Hatch my estimator; I appreciate the timely updates and straight talk. I hope I don't have any more wrinkled fenders this year, but if I do Ill be going back to Gerber Tampa.
FL - 9002 Adamo Dr, Tampa - 7/30/16
Brian B. was very helpfull with my car
FL - 9002 Adamo Dr, Tampa - 6/28/16
Thank you to Britt and staff for repairing my car back to 100% in a timely manner!
FL - 9002 Adamo Dr, Tampa - 6/21/16
I had such a pleasant experience with the staff at Gerber especially Britt. My car took only 2 days to completed with the paint repairs from my accident. They truly made such an inconvenient experience effortless in every way on my part. Thanks again for everything.
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