Round Lake, IL - 1321 W Rt 134
IL - 1321 W Rt 134, Round Lake - 5/23/15
I have been here twice. And I am always happy with the service... The employees are very nice and always take their time with you. I feel the job completed on my automobile is excellent. I will continue to be a customer and will recommend Gerber in Round Lake Illinois.
IL - 1321 W Rt 134, Round Lake - 5/21/15
This is my first time visit. I found all the staff members very friendly, professional and accommodating. They took care of the car rental and made the entire transition very easy. They returned my car within four days looking brand new. I will definately refer my friends and family and I will continue to use Gerber for any future repairs. Only one situation occurred when I received the repair bill via email, I had a concern so I replied to the email, however, I didn't get a response prior to picking up my car.
IL - 1321 W Rt 134, Round Lake - 4/9/15
TRUE CUSTOMER SERVICE. FROM GETTING THE ESTIMATE TO THE REPAIR WORK ,GERBER HAS THE GREATEST CUSTOMER SERVICE THEN I HAVE EVER SEEN. HAPPY WE WENT WITH THEM.
IL - 1321 W Rt 134, Round Lake - 4/8/15
Repair completed 1 day before promised date. Looks great!
IL - 1321 W Rt 134, Round Lake - 2/26/15
I am extremely pleased with Gerber's service. I had slight auto damage from sliding into snow bank. Another body shop previously quoted me over $1000. Gerber's quote was $375. Gerber called me day of service to say they could salvage part to bring my total to $250! They did a beautiful job in even less than a day. I could not be happier with Gerber's ethics and professionalism.
IL - 1321 W Rt 134, Round Lake - 2/15/15
Eveyone at Gerber was friendly and attentive. Tim provided updates during the process and everything was handled as he said it would be. Jacqueline from Enterprise was very helpful and had my rental ready when I dropped off my car. The repairs were complete in two days and my car came back looking spotless and repaired. I would highly recommend Gerber and Enterprise. I was glad that USAA directed me to Gerber Collision.
IL - 1321 W Rt 134, Round Lake - 2/13/15
My car looks great. Gerber even washed my care inside and out. The service was very fast I got my car back in 2 days. Thank you!
IL - 1321 W Rt 134, Round Lake - 2/12/15
I had to return the car after service for my left turn signal out. Other than that the service was excellent.
IL - 1321 W Rt 134, Round Lake - 1/30/15
While everyone was extremely nice and helpful, Jessica deserves special mention. She always took the time to answer my questions, treating all of them as valid, whether they were or not.
IL - 1321 W Rt 134, Round Lake - 1/23/15
Five Stars, Excellent work! My car was the unfortunate victim of a hit-and-run (while it was parked in my driveway!), and I had my car repaired at Gerber Collision & Glass (through Allstate) in Round Lake, IL. I've had auto-body work performed on my car by Gerber in the past, and looked to their services this time around. As before, the staff was courteous, professional - and fast, too! The original estimate was for four days, and I picked up my like-new car on the third day. Gerber also provided quick and seamless rental service through their partner Enterprise Rent-A-Car in Round Lake. Good-quality, solid, courteous, and professional work all around. Highly recommended!
IL - 1321 W Rt 134, Round Lake - 1/23/15
Gerber's the best! Loved the daily texts/emails on the status of the work and my car looks brand new! Excellent, professional job!
IL - 1321 W Rt 134, Round Lake - 12/19/14
$10,900 worth of damage and my car was repaired so it looks just like new again. I can't tell it was ever hit!
IL - 1321 W Rt 134, Round Lake - 12/8/14
The work was great.. Everybody at this location was very professional and helpful...especially Tim.
IL - 1321 W Rt 134, Round Lake - 12/6/14
Jessica was very responsive and helpful through my process. I did not have an appointment and it was very busy; Mark was able to complete an estimate and outstanding communication through out repairs.
IL - 1321 W Rt 134, Round Lake - 11/22/14
My car was ready on time and is better than new!
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