Round Lake, IL - 1321 W Rt 134
IL - 1321 W Rt 134, Round Lake - 11/20/15
I would have given them 5 stars but for one thing. They were courteous, attentive, fixed the car in a timely manner. There is small frozen clearcoat drip on the back of the car where they fixed the damage that was done to the door. I am thinking of returning to have it fixed but I do not want to be without a car for a day or more again.
IL - 1321 W Rt 134, Round Lake - 11/20/15
Overall great experience no one ever likes to go into a body shop but everyone there made me feel welcome and helped out so much.
IL - 1321 W Rt 134, Round Lake - 11/20/15
GREAT SERVICE! The girl at the front desk, Jessica, was an absolute delight! :) I give this shop 2 thumbs up!
IL - 1321 W Rt 134, Round Lake - 11/12/15
Awesome customer service. I like the text updates. Great experience. Will come back as needed in the future
IL - 1321 W Rt 134, Round Lake - 9/24/15
Everyone we dealt with at Gerber was very efficient, courteous and knowledgeable. All of the personnel were very professional and our experience with Gerber was excellent. Jessica and her assistant did everything they could to make our visit very pleasant. This is our second time dealing with Gerber in the last few months and we are very satisfied with the repair work and the employees.
IL - 1321 W Rt 134, Round Lake - 9/11/15
I was driving to in winter two blocks from my work place a big over the road truck stop at the traffic light I stop about a car length behind the truck .Suddenly the truck started to reverse hit my front bumper and drove off. Thank you for the wonderful job you do my bumper look brand new.
IL - 1321 W Rt 134, Round Lake - 8/28/15
Quoted repairs to take 2 weeks but the actual repairs were ahead of schedule and car was delivered back in 8 days! Great customer service! We are repeat loyal customers and appreciate the attentiveness of your employees.
IL - 1321 W Rt 134, Round Lake - 8/14/15
Wonderful customer service. Daily updates via text. Prompt repair time and quality work.
IL - 1321 W Rt 134, Round Lake - 7/20/15
Outstanding work. Great communication.
IL - 1321 W Rt 134, Round Lake - 6/27/15
I have never had such a wonderful experience until I choose the Collision & Glass Gerber Team @ the Round Lake, IL facility. The vehicle was completed on time and I was always kept updated on progress via text ! My loaner was provided to the facility and was clean and a newer model ! My vehicle had some special needs that were over and above the call of duty and they cheerfully took care of issues! WELL DONE GERBER! HIGHLY RECOMMENDED! A++++++
IL - 1321 W Rt 134, Round Lake - 6/26/15
Quick, friendly service. Had my car done a day earlier than expected. Looks great. Loved the free rental car I was able to get. Thank you!
IL - 1321 W Rt 134, Round Lake - 6/22/15
Wow! From the beginning everything went smoothly from estimate through repairs the updates the text messaging Emails. Jessica at the front desk was such a delight great customer service and overall a great experience I will definitely recommend Gerber to my friends and family
IL - 1321 W Rt 134, Round Lake - 6/19/15
I thank you you guys did a great job
IL - 1321 W Rt 134, Round Lake - 6/9/15
i amm very happy withh Bill V. and Jesica and all stuu\ffs!
IL - 1321 W Rt 134, Round Lake - 6/8/15
Was very happy and satisfied with the results of my pickup truck when I got it back. Could not even tell that I had any damage before. Appreciated getting back into a cleaned up truck.
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