Roswell, GA - 11200 Alpharetta Hwy

GA - 11200 Alpharetta Hwy, Roswell - 4/30/16

Getting into an accident is always a disruption, but Michael and Ashley made the process easy and painless. I really appreciated their efforts keeping me informed during the repair process. Will certainly refer your shop if ever the opportunity arises, thanks again....

John P

GA - 11200 Alpharetta Hwy, Roswell - 3/23/16

Stephanie and her Team were great! They spent time with me picking out the "perfect" pinstripe for my new truck; color, size, and placement were critical. They special ordered my choice and installed to perfection! Great service, great price and 100% professional! I would highly recommend!

Mark

GA - 11200 Alpharetta Hwy, Roswell - 1/13/16

My Nissan was repaired quicker than the original estimate. I received daily notifications of the status of my car via text while it was in the shop. Great Service, friendly staff.

Kelly

GA - 11200 Alpharetta Hwy, Roswell - 12/2/15

My brand-new Jeep was hit on the rear right corner by this lady, and her insurance company sent me to the Gerber Collision location on Alpharetta Hwy (Roswell, GA) for an estimate. I had already talked to the dealership and they recommended another place, but the way they brushed me off over there rubbed me the wrong way. Richard, and later in the process Larry took such good care of me that I decided to leave my Jeep to be fixed there instead of the place recommended by the dealership. Both Richard and Larry answered my 3 million questions, and were throughout the process very courteous, friendly and professional. I hope not to be involved in an accident ever again, but should I ever need body or paint work for my vehicles this is the place I will bring them to.

Pablo M

GA - 11200 Alpharetta Hwy, Roswell - 8/17/15

Excellent service. Repairs were completed as scheduled and done well. Marianne and Jason kept us informed throughout the process, no surprises at the end. People are friendly, courteous and professional. Accidents, no matter how minor, are disruptive. No need for further hassles from the body shop and Gerber does not give you one. Thank you!!

Bob S

GA - 11200 Alpharetta Hwy, Roswell - 5/5/15

awesome job. and the communication about what was happening was great. Amanda was very helpful and knowledgeable.

Kevin C

GA - 11200 Alpharetta Hwy, Roswell - 5/5/15

Very nice people and excellent work!

Claudia S

GA - 11200 Alpharetta Hwy, Roswell - 1/27/15

I am very happy with the service and quality of repairs. I especially like the fact that I was able to check the progress everyday through pictures sent to my email. Richard B. did a fantastic job with communication and updating me everyday. Also, I don't remember her name, but he kind person at the front desk was wonderful. She is very accommodating, helpful and polite and I really appreciate that. Thank you for everything.

Jill M

GA - 11200 Alpharetta Hwy, Roswell - 3/22/14

My contact person was Sharon who made the appt; she who was very polite/business-like and knowledgeable of her duties when speaking to me on the phone three different times. The service rep is named Bruce K. He handled repair of my side view mirror from the first time I spoke to him until the repair was completed IN THE TIME HE SAID IT WOULD TAKE, always being professional and courteous. Bruce explained the repair needed, what was needed to get it done, how long it would take and the cost of the repair. This was the third time I've taken my auto to Gerber and definitely will go there again. And, needless to say, will recommend Gerber, will for Bruce. What I really noticed and particularly liked was when I returned to retrieve my auto, I was not pushed off to another person; was told to wait a few minutes for Bruce speak to with me. It WAS ... a few minutes!. Bruce asked if I wanted to see the repair before I I paid the bill. Again, I found this unusual from other businesses that worked on my Nissan. How refreshing to do business with a company/people who demonstrates what they say!. Way to go Gerber Collision and Glass. Angela L read more

Angela L

GA - 11200 Alpharetta Hwy, Roswell - 11/18/13

Repair was performed in a professional manner and staff we interacted with were friendly and courteous. Vehicle was ready at the promised time. Will recommend Gerber.

Kathleen K

GA - 11200 Alpharetta Hwy, Roswell - 11/4/13

The Staff and expecially Shane Boyd was excellent with daily updates and all around customer service

Aaron B

GA - 11200 Alpharetta Hwy, Roswell - 9/10/13

The team did a great job fixing our car; thank you! We REALLY enjoyed the regular email updates as well. If we ever need repairs again, we will definitely go with this Gerber location.

Lucinda K

GA - 11200 Alpharetta Hwy, Roswell - 6/27/13

Top notch customer service! Shane Boyd, my estimator, did a very good job explaining in detail, what would be done. Updates were sent to my phone daily. They not only did a great job repairing my vehicule, they also completed the job one day early. I will highly recommned them to any body needed glass or body repairs on their vehicule.

Patrick F

GA - 11200 Alpharetta Hwy, Roswell - 6/18/13

The service was oustanding!

Dennis M

GA - 11200 Alpharetta Hwy, Roswell - 6/18/13

I was so pleased with the service and support I received from Ashley Peek at the Roswell, GA location I wanted to write in to commend her. She was extremely helpful and courteous.

Richard C