Oak Lawn, IL - 10933 S Central Ave
IL - 10933 S Central Ave, Oak Lawn - 12/30/15
They were awesome! Like the daily updates. Bill was great. Explained everything.
IL - 10933 S Central Ave, Oak Lawn - 12/23/15
This is my second mishap with my vehicle & have used Gerber on both occasions. staff is courteous, professional & put you at ease the moment you walk in the door. On my second repair, they ran in to some difficulty w/parts & covered the cost of my rental for the extra week! Also made another repair unrelated to the accident & split the cost with me since it was out of pocket & they were a week late. Aces in my book... would definitely recommend to anyone. Bill @ the Oak Lawn location is "The Man"...
IL - 10933 S Central Ave, Oak Lawn - 12/16/15
William and the front desk girls were all really nice and helpful. Got a call updating me on my car and when it would be ready.
IL - 10933 S Central Ave, Oak Lawn - 12/16/15
I was given exceptional care and courtesy from the receptionist to my repairman Bill.
IL - 10933 S Central Ave, Oak Lawn - 12/8/15
This was the second time that I've had the pleasure of working with William to service my vehicle. He's always very polite, thorough, and has excellent customer service skills. Because of the experience, I have recommended Gerber to others.
IL - 10933 S Central Ave, Oak Lawn - 12/2/15
Great!!
IL - 10933 S Central Ave, Oak Lawn - 11/30/15
Thank you for excellent service from estimate to completed repair. Wonderful friendly staff.
IL - 10933 S Central Ave, Oak Lawn - 11/28/15
Everyone was extremely helpful and professional from the moment I called to report my claim to the moment I picked up my minivan. It looks brand new and I especially liked how they explained how to car for the car for the first couple months due to the paint job, good to know.
IL - 10933 S Central Ave, Oak Lawn - 11/21/15
The service here was wonderful! William let me know what was going on every step of the way through phone conversations or text messages. All of the staff was very pleasant and knowledgeable .
IL - 10933 S Central Ave, Oak Lawn - 11/18/15
The absolute BEST customer service. William G., my estimator, walked me thru the whole process. He explained everything in detail and delivered on the promise to take excellent care of my car. He is a total asset to Gerber. I was told three days for my repairs and was delighted when I was driving out of the lot 33 hours later with excellent repair work completed. And Bill was there to shake my hand and thanked me for trusting Gerber with my repairs. From the receptionist on the phone when I first called to each and every encounter including the service and car rental handled so professionally and quick by Enterprise. I was very impressed with the knowledge and friendliness. I absolutely loved the text updates!!!! Cute and informative. Thank you. I would recommend this location to everyone. I would also tell them to ask for Bill - great ... read more
IL - 10933 S Central Ave, Oak Lawn - 11/14/15
This insurance company was very efficient with getting back to me with text messages on my phone, and took care of business fast. They did a great job fixing my bumper, and tail light. I have no complaints and I recommend them to anybody who wants to get work done with them.
IL - 10933 S Central Ave, Oak Lawn - 11/13/15
Thank you, Thank you, Thank you. From Bill, Eric, Edwardo and especially to the young women in the front. From the moment I received my call about bringing my call in for a consultation until I picked it up today, 11/13/15, I have been treated ROYALLY and I want to give them all HIGH PRAISES during stressful and tiring times.
IL - 10933 S Central Ave, Oak Lawn - 11/9/15
William G. and the crew did a phenomenal job. I'm very impressed with the service and the work done on my vehicle. They were polite, professional, and kept me informed on the status of my vehicle. Thank you
IL - 10933 S Central Ave, Oak Lawn - 11/7/15
It took a very long time due to the damage but the work was exceptional and the communication was consistent. I felt like he kept me updated as he would want someone to do for him or his family.
IL - 10933 S Central Ave, Oak Lawn - 11/4/15
The service I received was excellent from customer service to the repairs. Customer service rep was very helpful in all aspects including my rental process with Enterprise from setting it up to handling the return. Bill the adjuster was superb! He was very friendly and took care of all my needs. I will definitely refer this Gerber to friends.
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