New York Feedback

NY - 18288 US 11, Watertown - 5/7/22

Absolutely professional at every stage of repair process. The repairs were done perfectly. I really appreciated the communications updating me throughout the repairs. I would not hesitate for one second in recommending Gerber to anyone.

John K

NY - 280 Monroe Ave, Rochester - 5/1/22

Completely satisfied! The car looks brand new! Kendra and Kate were awesome! Thank you!

Carolyn B

NY - 1143 Ballston Lake Rd, Ballston - 5/1/22

Excellent customer service. All staff were pleasant, respectful, and efficient. I received auto status updates, from the collision center on a regular basis. The collision representative reviewed all details of the damage and repairs that were necessary. The quality of the work was great!! I have never before had such good service from a collision center. I highly recommend this facility.

Theresa D

NY - 1143 Ballston Lake Rd, Ballston - 4/23/22

Great Job on repair and detailing It was worth the wait Thanks

Dave L

NY - 18288 US 11, Watertown - 4/20/22

they made my car look like it did when I got it new. Excellent work, car was rear ended.

edwin j

NY - 18288 US 11, Watertown - 4/18/22

Very pleased with the body work done. Very timely, kept up todate on progress! great customer Service!

Terry B

NY - 15 Elmgrove Park, Rochester - 4/15/22

It is truly a pleasure working with a business so well organized. Vanessa and her team simply did an outstanding job AND they constantly kept me apprised on the status of repairs. With a 13 year old car I was concerned about parts availability. Vanessa located ALL of the parts ( and there were a lot) and acquired them in record time. Once all of the parts arrived and were inspected, they quickly put my car back together. Never would I believe that my car would look again like the day I drove it off the dealer's lot 13 years ago, but it does! These people are craftsmen with truly unbelievable skills.

Jerry L

NY - 1177 Fairport Rd, Fairport - 4/13/22

Very pleased with the customer service and professionalism. Nick was extremely helpful. I will be coming back here.

Edward T

NY - 1301 Ridge Rd E, Rochester - 4/13/22

Service was outstanding and done in a timely matter

Dale N

NY - 921 N 4th St, Olean - 4/1/22

The 1's I were in contact, let it be in person or over the phone were kind & polite and very helpful. The time it took to do repairs & complete were amazingly fast and very accurate! Looking at my car, it's hard to tell there was any damages at all. Thank You everyone!!

Deborah O

NY - 15 Elmgrove Park, Rochester - 3/31/22

Took Jeep in for repair on bumper. I knew it wouldn't take days but they had it done in hours and it looks great and the guys made sure everything else was fine with it and no hidden problems.

Jeff K

NY - 130 Orchard Park Rd, Buffalo - 3/21/22

The car looked brand new after my accident. Really nicely done.

Sara C

NY - 131 Philo Rd W, Horseheads - 3/17/22

Did a great job n kept us well informed about when our car would be done. Will recommend!

Robert H

NY - 1500 Niagra Falls Blvd, Tonawanda - 3/15/22

Did a phenomenal job of repairing my car!! The door looked brand new!! They even finished my car earlier than expected. I was so happy to have my car back!!!

Jamie C

NY - 280 Monroe Ave, Rochester - 3/13/22

The staff was very courteous and professional. The repairs on my car were done in a timely manner and to my satisfaction.

Marge B