Gainesville, FL - 4319 NW 6th St
FL - 4319 NW 6th St, Gainesville - 3/22/17
Mr Adam worked with us and we didn't feel like he was rushing us. He spent whatever time we needed answering our questions. He was very pleasant . We received updates as the job was progressing.
FL - 4319 NW 6th St, Gainesville - 3/16/17
They did an awesome job, plus kept me posted on the status of my car until it was ready. They also have great customer service, plus they are friendly, and greet you upon arrival which I think is perfect when you running a business.
FL - 4319 NW 6th St, Gainesville - 2/22/17
Everyone was friendly and extremely helpful. All of my questions were answered and the repair work is perfect. My car was returned to me cleaned inside and out. Very impressive!
FL - 4319 NW 6th St, Gainesville - 2/4/17
This is a First-class auto repair shop. Everything is done to ensure that their customers are completely satisfied, not only with their work, but also with their attention to all the details (insurance, rentals, etc.). We have utilized their services on four occasions and have always been completely satisfied. They are genuinely concerned with their customers' needs.
FL - 4319 NW 6th St, Gainesville - 2/3/17
Scott and the crew were fantastic! They kept me informed every step of the way. They were courteous and thoughtful and the office was spic and span!! We are very happy with the repair.
FL - 4319 NW 6th St, Gainesville - 2/1/17
I was involved in a minor accident and choose this company for repair. This location is excellent. They even washed and vacuumed my car. My car was ready the same day. I will come back again and will recommend them.
FL - 4319 NW 6th St, Gainesville - 2/1/17
May daughter was in a hit and run accident (she's fine!) but her car was totaled. Even though Gerber would not be receiving any revenue from repairing the car the service they gave us was exceptional!!! Friendly, informative and beyond helpful. Thanks Gerber (especially Darlene)!
FL - 4319 NW 6th St, Gainesville - 1/16/17
Excellent service. Quick to get my car in. Repairs were completed a day earlier than expected. They even washed my truck (which, if I would have known they were going to do that I would given it a little TLC before dropping it off as it was pretty dirty!). For as much of a pain as having a damaged car is, you all made the experience of getting it fixed easy.
FL - 4319 NW 6th St, Gainesville - 12/29/16
Nice shop to get work done. They kept me updated along the process via phone and via text. Easy to get hold of and always called me back if I had to leave a message. Shabeer was professional and easy to work with.
FL - 4319 NW 6th St, Gainesville - 12/27/16
Excellent service! The staff was friendly and provided continual updates about my car until it was ready (3 days early!).
FL - 4319 NW 6th St, Gainesville - 12/22/16
Great service, professional, courteous. Kept me abreast of progress. Highly recommend.
FL - 4319 NW 6th St, Gainesville - 12/19/16
Excellent work by an outstanding staff! I thank you for the updates, AND prompt service. I am happy that our deductible will be paid back to us since the "driver at fault" has insurance that paid it.
FL - 4319 NW 6th St, Gainesville - 12/16/16
My Experience with the work done on my 2016 Ram Truck looks incredible! It took longer than anticipated, but that is because I believe they did it right. They kept me updated on my repair with frequent text message. I can't express how much I appreciated the communication and customer service. There professionalism and empathetic thoughtfulness is the highest.
FL - 4319 NW 6th St, Gainesville - 12/14/16
Shabeer Adam was my service manager, and he was a huge help! When the at-fault insurance company was refusing to fix an expensive part, Shabeer put me in touch with his contact at the agency, who resolved the issue. Problem solved! Thanks, Shabeer!
FL - 4319 NW 6th St, Gainesville - 11/18/16
I have been involved in the Auto Sales Business for over 15 years! Never have I experienced such professionalism and empathetic thoughtfulness from a modern and high tech collision repair facility. Customer service was it's strongest suit which. In this day when personal & professional customer service is rare, Gerber Collision and Glass/ Gainesville is in a class by its self. Best Regards
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