Gainesville, FL - 4319 NW 6th St

FL - 4319 NW 6th St, Gainesville - 10/4/17

I also posted similar comments in the carwi.se survey. This was the most satisfying experience I've had with any business for the past 10 years. I don't know if it's training, systems, or hiring the right people. Whatever it is, keep it up. You're doing everything right. I was also impressed by the facility. Not your typical grungy body shop.

Curtis J

FL - 4319 NW 6th St, Gainesville - 9/25/17

I was extremely satisfied with the repair work done by Gerber Collision. It was an incredibly easy experience. They kept me very well informed and answered any questions or concerns I had immediately; especially the woman at the front desk. The work done on my car looks amazing. I would highly recommend them and plan on using them for any future repair needs.

Amanda S

FL - 4319 NW 6th St, Gainesville - 9/20/17

Always kept me up to date, friendly and polite, wonderful job.

Jenna J

FL - 4319 NW 6th St, Gainesville - 9/3/17

As far as I can tell the auto body work was done well. However, the person who provided the initial estimate was talking about "helping me" instead of fixing my car, when all I was there for in the first place was an estimate. I did go back and get the car repaired there since my insurance company uses the shop and they seemed to do a good job. Also, why is it necessary to click submit to provide feedback?

Charles R

FL - 4319 NW 6th St, Gainesville - 8/19/17

excellent, polite, friendly service

Arlene B

FL - 4319 NW 6th St, Gainesville - 8/17/17

Excellence service and repairs done faster than expected.

James H

FL - 4319 NW 6th St, Gainesville - 8/13/17

Fast, friendly and excellent work.

Julie F

FL - 4319 NW 6th St, Gainesville - 7/29/17

Excellent customer service from the first moment we arrived. Outstanding body workmanship. The team kept in good communication and even arranged for us to get our vehicle in earlier than first estimated.

David C

FL - 4319 NW 6th St, Gainesville - 7/25/17

From first contact to picking up my repaired vehicle working with the fine folks at Gerber Gainesville was pleasant and easy. Job well done!

William W

FL - 4319 NW 6th St, Gainesville - 7/25/17

The service was exceptional. From the first call from Shabeer, we received great customer service. I received txt along with phone calls and knew the process every step of the way and the best was the service was expedited!

dOLLY W

FL - 4319 NW 6th St, Gainesville - 7/24/17

Amazing customer service!!! Shabeer and Darlene phoned several times to update me about my vehicle and our car looks like new.

Holly

FL - 4319 NW 6th St, Gainesville - 7/21/17

Great service and excellent communication with me the entire time. Thank you guys for making my car look like brand new!

Bianca E

FL - 4319 NW 6th St, Gainesville - 7/14/17

I had a small break in my rear fender, but I was treated like I was the only client they ever had. They gave me all the information I could possibly want, without asking. I was unable to get a rental car, so they had someone drive me home 12+ miles. I received text messages telling me the situation & progress of the repairs twice every day; and when the car was scheduled to be ready I received another message giving me a time of completion. I picked up my car within 1 minute of the time I was told it would be ready. This is an amazing, caring group of people, and although I hope I never have to use them again I will certainly sing their praises every chance I have.

Dr. Lawrence L. C

FL - 4319 NW 6th St, Gainesville - 7/6/17

I would give 10 stars if possible. Everyone in the shop was incredibly professional. The gentleman who evaluated my car (Shebeer A.) went above and beyond with checking possible options and solutions for the problem that I brought my car in for. I would highly recommend Gerber to anyone. Sometimes as a female dealing with car issues, you are treated like you know nothing (whether you do or not). Mr. A. was so professional and helpful. The customer service was excellent and I appreciated it very much.

Kelly L

FL - 4319 NW 6th St, Gainesville - 7/5/17

Gerber Collision provided excellent customer service from the moment my car arrived. I got calls & text updates regularly throughout the time my car was being repaired. Today I got my car back and it looks like it just came off the showroom floor. I highly recommend Gerber Collision to anyone who needs their car repaired!

Lisa R