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Elmhurst, IL - 400 W Grand Ave

 

IL - 400 W Grand Ave, Elmhurst - 10/12/13

I have never been to such a professional Body Shop. I was treated so well. The quote was great and my car was done in two days. I will pass this info on to all my friends

Celeste P

IL - 400 W Grand Ave, Elmhurst - 10/1/13

Quick service. Went out of way to cover protect my sun roof from rain. Dropped car off and they drove me home and returned me back to shop. Would refer to others.

Donald K

IL - 400 W Grand Ave, Elmhurst - 9/30/13

Service was wonderful! Thank you!

Deanna S

IL - 400 W Grand Ave, Elmhurst - 9/4/13

Great Service man and very friendly. Replaced my drivers side window professionally and in great time. Would recommend+++

Tim S

IL - 400 W Grand Ave, Elmhurst - 7/22/13

I was very impressed with the manager, Mark D and also with receptionist Yesnia and driver Chris. They were all very friendly and helpful, and made the process painless and swift. Thanks and please pass along my compliments - an excellent group of people!

Robert B

IL - 400 W Grand Ave, Elmhurst - 7/11/13

Great service! Staff was wonderful, especially the front desk'

Donna W

IL - 400 W Grand Ave, Elmhurst - 6/18/13

Not sure you are aware of how great the staff in Elmhurst, Il is. Yesenia at the front desk was superb. Friendly, and professional and very patient. A gentleman came in after us and after only seeing him one time she remembered his name. Paul Panella was very attentive to my needs, was friendly and efficient. My car was taken the same day. My car came back in excellent condition and the cream of the top was it even came back vacuumed inside. Who would have known. Be assured that from now on Gerber will be highly recommended by me to all my friends. Thanks for the good job

Cindy G

IL - 400 W Grand Ave, Elmhurst - 5/30/13

They did a fantastic job, everyone was pleased. Paul Pennella the estimator was right on the ball with his quote, the receptionist was friendly and offered me coffee.

Frank K

IL - 400 W Grand Ave, Elmhurst - 5/25/13

This my forth time for repairs, in your shop, and you have done a great job every time.

George R

IL - 400 W Grand Ave, Elmhurst - 5/19/13

Performed work asked of them in a timely manner.

Tonya Denise W

IL - 400 W Grand Ave, Elmhurst - 5/17/13

Outstanding service and repair. From the time you walk in and are greeted by Yesenia who is very pleasant and helpful. Paul Pennella is an outstanding estimator. He was very interested in repairing my vehicle. He took time to explain to me exactly how my 1987 Buick Regal would be repaired. During the repair almost on a daily basis he would update me via text on the progress of my vehicle. Matt the supervisor of the repair process made sure every detail was done right and done right it was.Thank you to all involved,you did an outstanding job I could not be happier. I would recommend Gerber Collision and Glass in Elmhurst to anyone who needs a vehicle repaired. Just call Paul. Thank You. John Chmura

John C

IL - 400 W Grand Ave, Elmhurst - 4/26/13

Recently my front bumper was hit while parked in a lot and I had repairs done at Gerber in Elmhurst, Il. They did an excellent job! Less than a month later, I had to evacuate my home because of flooding (I live on the Des Plaines river) and had to park in an alternate parking lot after being displaced from my home. It was a very stressful time and to add one more thing to the losses incurred, I was hit again in the exact same spot. Ouch! Fortunately, Matt Henneken, the manager at the Elmhurst location was extremely helpful and so willing to accommodate me. He was so professional and courteous and after dealing with flood issues all week, this was a welcome kindness I will never forget. I would highly recommend this company, especially the elmhurst location to anyone. The staff was friendly, supportive and did a great job once again. Matt ... made arrangements to have someone from Gerber drive me to work and when my car was finished delivered my car to my workplace in person. What a nice ending to a very stressful week! I wish I had more experiences with service like that. Thank you Matt! read more

susan m

IL - 400 W Grand Ave, Elmhurst - 4/17/13

Excellent work done by the Elmhurst Team !

Jeff K

IL - 400 W Grand Ave, Elmhurst - 4/14/13

Ivonne and Yesenia were most helpful to me throughout the process. They were not only professional, but showed genuine care and concern for my situation. Please thank them for me. People who truly care will keep me wreck-ommending your company!

Joe Y

IL - 400 W Grand Ave, Elmhurst - 4/12/13

"I want to give many thanks for the excellent service provided by your Elmhurst store. This is the 3rd car we have taken to Gerber for body work. Each time we get trustworthy information, quality work and fair prices. Special Thanks this week to Matt Henneken, Production Manager. I asked the receptionist if someone could drop me off at my home 1/2 mile away. She said porter does not start until 8:30am but Matt might be able to take me. He did. For my pickup today, I asked if Matt could get me around 8:15am? Matt said, Yes and was at my home at 8:15am! Wow, Matt deserves a "High Five" for outstanding customer service! By the way, Matt has the nicest Ford truck I have ever ridden in! Thanks to all of you for the terrific service experience and complimentary coffee. Mike Foster, Elmhurst"

Mike F

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