Elmhurst, IL - 400 W Grand Ave

IL - 400 W Grand Ave, Elmhurst - 2/22/11

I appreciate the comprehensive service from everyone involved with the repair of my car. Paul Pennella deserves kudos for superior customer service, as he continually updated me throughout the repair. There were no surprises. And the finished product is a restoration delight. Thanks!

Cecilia H

IL - 400 W Grand Ave, Elmhurst - 1/19/11

"Damage by unknown cause was detected on my new vehicle in late November. I callled my insurance (Hartford) the same day and they referred me to Gerber in Elmhurst Illinois. My first excellent experience on this claim came on my phoe call. A quick answer and a human being on the other end of the line. That person was Lacey. She was very pleasant, informative and provided good service. I went there the same day within an hour. As I arrived my insurance carrier happened to be on the phone with Lacey at Gerber. Within 10 minutes Lacey had noted the necessary information and brought Sam into the process. Within 20 to 30 minutes Sam presented me with an estimate for the damage. The courtesy , efficient and professional means of Lacey and Sam was so good it almost took the "bite" out of the damage that had been done to my car. It ... was some of the best customer service, I had received in a long time. I had no doubt that is where I wanted to get my car fixed. In early Jan I made an appointment to get the car fixed. All of the same high quality service continued in that process. Again Lacey and Sam were just great. My car was finished in two days, exactly as Sam had stated in the estimate. I picked up the car. The work looked excellent and the car immaculate clean. And I might add the Hartford Insurance handling and service were also First Class. MY Thanks to Lacey, Sam and Gerber. The service and Friendliness were magnificent. You are meeting your goal for World Class Service. MAY GOD BLESS" read more

Bill & Betty B

IL - 400 W Grand Ave, Elmhurst - 1/14/11

Great job and very helpful staff. Professional job and great attention to detail.

Brad R

IL - 400 W Grand Ave, Elmhurst - 1/6/11

Excellent repair work and excellent customer service. Paul, our estimator, was very friendly and professional. Lacey made frequent phone calls to update us on the process and completion date. I would definitely recommend them in the future.

Kim O

IL - 400 W Grand Ave, Elmhurst - 1/4/11

My car repair was done perfectly and nearly a week ahead of schedule.

Scott E

IL - 400 W Grand Ave, Elmhurst - 1/3/11

Very pleased with the service. The car looks looks like it was never damaged and the service during the repair was excellent. We were kept informed about the progress of the repair.

Peter S

IL - 400 W Grand Ave, Elmhurst - 12/11/10

I brought my truck in after being recommended by USAA. When I got there the adjuster, Sam Delegge, was verry nice and professional. He took a good hard look at my truck and listened to what I had to say. When he came back with the estimate, he took the time to explain everything and answer all of my questions. A couple weeks later when I brought the truck in for repair, I was told that it would be 5 days, but thanks to Matt and the guys in the shop that worked on my truck it was ready to be picked up 3 days later. The work that they did is verry nice, and I'm verry satisfied with the service I recived. Thanks again to Matt and anybody else who worked on my truck.

Hayden D

IL - 400 W Grand Ave, Elmhurst - 11/20/10

Great service, helpful people, on time.

Robert G

IL - 400 W Grand Ave, Elmhurst - 11/3/10

I would highly recomend Gerber they are very professional and extremely helpful!

Angela M

IL - 400 W Grand Ave, Elmhurst - 11/3/10

I couldn't be happier at the job you did on my van. I had a slight accident, and the repair job is second to none. Your people were very helpful and kept me informed of the repair progress every step of the way. Thank you so much.

Gail M

IL - 400 W Grand Ave, Elmhurst - 10/27/10

Had the pleasure of having my windshield replaced at your Lake st. Elmhurst, IL. location yesterday. I just have to say from the girl that set up appt. to Mike and Matt in the Glass and Collision dept. All work performed quickly with quality and even went extra mile to repair small paint problem on my car's 1/4 panel. Thanks Gerber and special thanks to Mike and Matt.

Dave B