Elmhurst, IL - 400 W Grand Ave

IL - 400 W Grand Ave, Elmhurst - 5/17/11

My husband and I were very please when we received our car back before the time frame that was told to us. The update telephones we received on a regular basis informing us of the progress made. Not to mention that the car was like brand new, if I had to give a rating it would be 100% across the board for everything in every area. This was our 1st time using Gerber and we are very please and we will recommend other to use you. Keep up the good work!

Sheila d

IL - 400 W Grand Ave, Elmhurst - 5/8/11

Very satisfied and the shop was willing to let me pick up my car 10 minutes after closing time. Car looks like it never got scraped.

Tom M

IL - 400 W Grand Ave, Elmhurst - 4/18/11

I had a minor fender bender on Monday, dropped the car off Tuesday and had it back in perfect shape by Friday after work. I liked how everyone worked together, insurance & Gerber & rental car. There were no hassles, just fast, quality service.

Robert D

IL - 400 W Grand Ave, Elmhurst - 4/12/11

Excellent work and Excellent customer service. Highly recommended.

Tim D

IL - 400 W Grand Ave, Elmhurst - 4/9/11

Over the years, I have had lots of collision repairs from several sources but my most recent repairs from Gerber's of Elmhurst has truly been the best ever. I'm not just talking collision repair but also the personnel such as Paul Pennella, adjuster and Lacey, secretary who are two great people doing a fantastic job. Satisfaction plus I give to Gerber in Elmhurst. Thank you for honest and beautiful work.

Wayne C

IL - 400 W Grand Ave, Elmhurst - 4/6/11

Receved polite phone calls on repair updates and concerns. Drop of and pick up were painless. Good service, Great work.

Greg M

IL - 400 W Grand Ave, Elmhurst - 4/2/11

Kevin was very professional and accommodating by explaining step-by-step what he was doing and why. He increased my level of confidence.

Kurt S

IL - 400 W Grand Ave, Elmhurst - 3/29/11

Gerber Collision in Elmhurst has given me top quality, friendly service each time I've needed auto and glass repairs. Paul and Lacey are professional and reliable. Paul is an expert at what he does and advocates for customers while going above and beyond to provide quality service. I have returned to Gerber in Elmhurst 3 different times and will definitey return in the future if I have an auto body need. I highly recommend Gerber.

Kristen W

IL - 400 W Grand Ave, Elmhurst - 3/17/11

THIS IS THE 2ND TIME I'VE USED GERBER AND I COULDN'T HAVE GOT BETTER CUSTOMER SERVICE. MY CAR LOOKS GREAT, THE WORK WAS DONE ON TIME BY MANAGER PAUL PENNELLA AND HIS PROFESSIONAL TEAM AND THANKS LACEY FOR THE PROGRESS REPORTS.

James S

IL - 400 W Grand Ave, Elmhurst - 3/16/11

It was such a pleasure doing business with the staff at Elmhurst IL. They did a great job, were nice enough to call with updates, and in addition beat their completion date by four days. The car looks great, rides well, unless something changes.. my opion is an excellent job. Yes, I will refer to others. Thanks

Lucy P

IL - 400 W Grand Ave, Elmhurst - 3/4/11

Wow the service was great and quick. The staff were friendly and courtious. Sam, looked at my car on Sat morning, I could not drop car off for repars but he told me to call him before I wanted to get repairs done so that her could get the parts needed, on Monday at 5:00 Pm I dropped off the car and I had forgotten to give them a call he said sure you can drop off the car he kept it for two days like he said he would and befor closeing the shop for the day on Wednesday I had the car back and got to take it back home. Thanks to all of the staff at Gerber-Elmhurst, IL. for staying late to get me back into my car I know you have a long drive home after work.

Saul R

IL - 400 W Grand Ave, Elmhurst - 3/1/11

Our 2000 Cadillac was hit badly in the front, we thought it would be totaled, but Gerber made it look like it came right out of the show room. They kept us updated throughout the repair and the car was done on time.

John F

IL - 400 W Grand Ave, Elmhurst - 2/22/11

I appreciate the comprehensive service from everyone involved with the repair of my car. Paul Pennella deserves kudos for superior customer service, as he continually updated me throughout the repair. There were no surprises. And the finished product is a restoration delight. Thanks!

Cecilia H

IL - 400 W Grand Ave, Elmhurst - 1/19/11

"Damage by unknown cause was detected on my new vehicle in late November. I callled my insurance (Hartford) the same day and they referred me to Gerber in Elmhurst Illinois. My first excellent experience on this claim came on my phoe call. A quick answer and a human being on the other end of the line. That person was Lacey. She was very pleasant, informative and provided good service. I went there the same day within an hour. As I arrived my insurance carrier happened to be on the phone with Lacey at Gerber. Within 10 minutes Lacey had noted the necessary information and brought Sam into the process. Within 20 to 30 minutes Sam presented me with an estimate for the damage. The courtesy , efficient and professional means of Lacey and Sam was so good it almost took the "bite" out of the damage that had been done to my car. It ... was some of the best customer service, I had received in a long time. I had no doubt that is where I wanted to get my car fixed. In early Jan I made an appointment to get the car fixed. All of the same high quality service continued in that process. Again Lacey and Sam were just great. My car was finished in two days, exactly as Sam had stated in the estimate. I picked up the car. The work looked excellent and the car immaculate clean. And I might add the Hartford Insurance handling and service were also First Class. MY Thanks to Lacey, Sam and Gerber. The service and Friendliness were magnificent. You are meeting your goal for World Class Service. MAY GOD BLESS" read more

Bill & Betty B

IL - 400 W Grand Ave, Elmhurst - 1/14/11

Great job and very helpful staff. Professional job and great attention to detail.

Brad R