Downers Grove, IL - 2360 Ogden Ave
IL - 2360 Ogden Ave, Downers Grove - 6/16/15
I stopped in this morning 6/16/15 to get an estimate for what I thought was a broken windshield and a scratched hood. Vito came out and introduced himself and after a short inspection he determined that the windshield and the hood had some sort of glue spilled on them. He then took some rubbing compound and began to my delight make the glue disappear off the windshield. Another of the shops techs did the same with the area on the hood. In less than fifteen minutes they had made what I thought was going to cost many dollars and much time a solved problem. Gerber is the only place we take our cars to get repaired and service like this is a testament to why I would not hesitate to recommend you see Vito at Gerber. Thanks again.
IL - 2360 Ogden Ave, Downers Grove - 6/8/15
The team at the Downers Grove location is great. The ladies at the desk are efficient and remember you when you come in and the rest of the group are friendly and prompt. Thanks again to Ray for dropping me off and picking me up, he is very personable and knowledgeable.
IL - 2360 Ogden Ave, Downers Grove - 6/4/15
All the help were very. the work was done on time and good quality
IL - 2360 Ogden Ave, Downers Grove - 6/1/15
The front desk staff took care of everything with my insurance co. including clarifying the terms of my rental agreement. Gerber is so easy to work with. My car looks great.
IL - 2360 Ogden Ave, Downers Grove - 5/18/15
Our contact at your facility was Vito P. He estimated the damage done to my 2013 Toyota Sienna after being hit in a parking lot. The individual that hit my van contacted me and she sent the check to pay for the damages. Vito's group finished this work in just 2 days, under the estimate, and the rear bumper looks better than new. Great job, done by an excellent organization. Regards,
IL - 2360 Ogden Ave, Downers Grove - 5/15/15
Vito was very good and very Customer focused. Got car in and repaired in just 4 days-other company quoted early June. All repairs and paint job were excellent. Jason was also very customer focused. We were provided feedback as to the status of the job in a timely manner.
IL - 2360 Ogden Ave, Downers Grove - 5/11/15
Outstanding service, as usual. Over the years we have always taken our cars to Gerber in Downer's Grove for body and glass work, and the results have always been excellent. The repairs are first-class, and the employees are always knowledgeable, efficient, and courteous. With respect to our recent visit for body repairs to our car, we would especially like to thank Gary, Ray, Mondo, and Wendy for their excellent work and courtesy. Keep up the good work!
IL - 2360 Ogden Ave, Downers Grove - 5/6/15
I just want to thank Jason G. for the great job he did on my car ( It looks great) Jason was very polite and professional. he did a great job going over my estimate and explaining the work that was needed for my car.
IL - 2360 Ogden Ave, Downers Grove - 4/27/15
Excellent service.....Vito
IL - 2360 Ogden Ave, Downers Grove - 4/26/15
I was very pleased with my service at Gerber. Jason was great, he estimated my car and told me exactly what was needed. I was also helped with obtaining a rental and got my car back a day sooner than expected. I would bring my car back here again for sure.
IL - 2360 Ogden Ave, Downers Grove - 4/22/15
The car looks good and is running well. The communication with the customers could be a little more clear; like on the day they lead us to believe it would be done, it was not and they did not call to tell us.
IL - 2360 Ogden Ave, Downers Grove - 3/24/15
Superb service, as always. Ray is an outstanding ambassador for your company. He even had our car cleaned both inside and out before he came to our house to pick us up when our car was ready! Also, the ladies at the front desk were very friendly and courteous. We have been customers for many years, and the repairs and service are always top-notch. You guys are the best!
IL - 2360 Ogden Ave, Downers Grove - 3/16/15
Great communication and great service, as always. The combination is rare and appreciated.
IL - 2360 Ogden Ave, Downers Grove - 3/12/15
Fantastic service! The quote only took 15 minutes, the repair was done 4 days earlier than expected, and the communication was flawless. Not only was my car repaired, but it was cleaner when I got it back!
IL - 2360 Ogden Ave, Downers Grove - 3/7/15
was a little apprehensive about taking my 2011 Camaro to Gerber because this car is my "baby" . Unfortunately the rear bumper got banged up pretty bad and I was upset. I thought about just getting a new bumper because I didn't think anyone could fix to my satisfaction but the people at Gerber assured me they could. When I picked the car up I was truly surprised and really pleased. It looked as good as new and the paint (inferno orange ) matched perfectly. I thanked them for working their "magic" and said I would have no problem with recommending them to anyone. Not only was the work perfect each person I dealt with from the counter to the production people were friendly and helpful. Thanks again Gerber for taking such good care of my "baby"
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