Downers Grove, IL - 2360 Ogden Ave
IL - 2360 Ogden Ave, Downers Grove - 10/13/17
The team was so helpful. My car looked brand new within days...much quicker than I expected. I will definitely be coming back if have another issue with my vehicle.
IL - 2360 Ogden Ave, Downers Grove - 10/2/17
Rick E. and his entire staff made the process of getting my vehicle repaired as easy as possible. The communication and care they displayed made me thankful I chose to bring my vehicle to their shop. Thanks again to Rick and his team for exceeding my expectations.
IL - 2360 Ogden Ave, Downers Grove - 9/14/17
David H, Anna and Wendy were knowledgeable and great to work with. It was helpful to get updates on the progress of my vehicle as well. Thank you!
IL - 2360 Ogden Ave, Downers Grove - 9/7/17
Just stopped in for a quote on my car for some dents/scratches. Had asked one of the people who work there for a quote and they immediately stopped what they were doing to help. Ray (employee) had offered to give me quotes, advice on where to go, along with taking some scratches out in my car right away for FREE. What great customer service! Definitely will be coming back for future repairs on my car! Thanks Ray!
IL - 2360 Ogden Ave, Downers Grove - 9/7/17
Customer service was top notch. The ladies up front know their stuff. All staff members were very helpful getting us through the repair process. Excellent communication with us on status of what was being done and when our car would be ready.
IL - 2360 Ogden Ave, Downers Grove - 9/3/17
Been here a number of times for body work; always happy with service and results.
IL - 2360 Ogden Ave, Downers Grove - 8/16/17
my car and I are back together. Thanks to All
IL - 2360 Ogden Ave, Downers Grove - 8/15/17
Wendy at customer service was great as was Dillon my estimator
IL - 2360 Ogden Ave, Downers Grove - 7/28/17
Both CSR Wendy and Anna fantastic !!!! Service advisor Gary fantastic !!!
IL - 2360 Ogden Ave, Downers Grove - 7/27/17
great job on repairs and touching up the paint from the accident...nice people on staff.
IL - 2360 Ogden Ave, Downers Grove - 7/22/17
Third time at this location over 8 years two different cars. They always do great work
IL - 2360 Ogden Ave, Downers Grove - 7/17/17
Brought my 2010 Dodge Nitro here for some body work after a minor fender bender. There were no problems setting up appointments, the staff is friendly and professional, and there was good communication between the shop and my insurance company. My truck was done in less than the quoted time, and looks better than before.
IL - 2360 Ogden Ave, Downers Grove - 7/15/17
Ray was very helpful.
IL - 2360 Ogden Ave, Downers Grove - 7/6/17
Just wanted to send an email to you since the customer survey email does not allow me to respond.I recently brought my Toyota Avalon to Gerber in Downers Grove for body work and was completely satisfied,I rate them 5 STARS ! My husband Guy and I have used this location several times and are very impressed with the service starting with the friendly,courteous and very knowledgeable front desk staff Anna and Wendy and also the inspector or adjuster Gary.They are all a GREAT asset to Gerber and should all be commended for their outstanding service! Thank you so much! Kafka
IL - 2360 Ogden Ave, Downers Grove - 6/20/17
Elise explained the process clearly and kept me informed daily of the progress of the repairs. I highly recommend the competence and integrity of Elise and the front desk staff in all my conversations with them . Well done!
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