Des Plaines, IL - 1001 Lee St
IL - 1001 Lee St, Des Plaines - 8/2/18
I give them 5 star rating for the great customer service starting at the service desk as well as the two estimators that I met with before and after the repairsthat went over everything that was going to take place. As for returning in the future if car repairs are needed there is no question who I would use as well recommending Gerber to anyone I come in contact with that would ask where to go for car repairs that is good.
IL - 1001 Lee St, Des Plaines - 3/15/18
Couldn't have asked for better service. Brad and his team were kind, quick, and professional. The quality and turnaround on my repair was fantastic. I hope I don't need to have my car repaired anytime soon, but should I need to, I know where I can take my car for excellent service.
IL - 1001 Lee St, Des Plaines - 2/1/18
Excellent Experience, Cory,Brad,Ed,Amanda & Libby most helpful,courteous,Quality Repairs,Performed as promised, minimal inconvenience, would recommend highly. Rating Five Star +
IL - 1001 Lee St, Des Plaines - 1/22/18
This is the best service I have ever gotten
IL - 1001 Lee St, Des Plaines - 1/16/18
OUTSTANDING job with the repair of my car. I'm very please with the quality of work performed along with the highest level of customer care extended. I was continually informed of the status and next steps. Everyone at the facility was really nice to work with, from the front desk, to the Estimator, and the shop auto body repair people as well. The entire staff should be recognized for their excellent customer care. Thank you for remembering in a service industry that it's all about customer satisfaction. I couldn't be more please.
IL - 1001 Lee St, Des Plaines - 1/15/18
Thank you for getting the price as low as posible.
IL - 1001 Lee St, Des Plaines - 9/8/17
Staff very friendly and helpful. Quick turn around time. Great communication. Thanks for everything.
IL - 1001 Lee St, Des Plaines - 7/10/17
They did a great job. Very helpful with rent a car, worked with other party's insurance to coordinate payment and work was perfect. Cory was very helpful as was the young lady at the front desk.
IL - 1001 Lee St, Des Plaines - 7/1/17
Thank you very mach.
IL - 1001 Lee St, Des Plaines - 6/30/17
Excellent service and staff--very professional crew--took good care of me and my vehicle . Will recommend to others. Thanks
IL - 1001 Lee St, Des Plaines - 3/7/17
Great customer service, great work done, perfect the first time.
IL - 1001 Lee St, Des Plaines - 3/4/17
I was very impressed with the staff (particularly the estimator, Cory H.) and the quality of work at Gerber. They worked quickly to get the repairs made and my vehicle back to me before a planned road trip. I was very satisfied with the care and consideration I received here.
IL - 1001 Lee St, Des Plaines - 1/27/17
The receptionist stayed open 30 minutes after close to wait for my vehicle to arrive from the tow. That was great ! The mechanics kept in touch with me every step of the way . I also appreciate cleaning the exterior/ interior of my vehicle.
IL - 1001 Lee St, Des Plaines - 1/9/17
Cory and his team are always so knowledgeable and helpful. Always happy to answer questions. I was kept updated weekly, sometimes twice a week, regarding my repair. And, of course, the work they did was exceptional and completed in a timely manner.
IL - 1001 Lee St, Des Plaines - 12/1/16
Cory and Amanda were great. Fast turn around and saved us some $. Peace of mind. Will refer for sure.
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