Des Plaines, IL - 1001 Lee St

IL - 1001 Lee St, Des Plaines - 7/13/23

This was not my first go around with a body shop (sadly), but my first experience with Gerber. My concern was whether or not they were another company that advertised a lot but couldn't deliver. I am happy to report not only did they deliver, but they exceeded the service I have received at any other body shop in my 42 years of driving. Not only was their work flawless from what we could see, but they were quick AND they worked with us in repairing a car the insurance company would have totaled were the decision theirs. In a time where used car value is at a premium, Gerber helped us return our car to service again. Thank you Brad and all your people for making this a painless process and keeping the repair affordable.

Tom B

IL - 1001 Lee St, Des Plaines - 4/11/23

Kiran Patel Todays service oriented businesses owners and individuals looks for bottom line of their business, once customer us in body shop or any other repair shop all they look how they are going to make money out of customer, whether customer needs repair or not. Fortunately I found business where they give more honest opinion and advice. Business I am talking about is Gerber Collision and glass at 1001 Lee St, Des Plaines, illinois, 60018. I was involved in minor accident , my insurance company suggested this place for repair my car, I draw my car there for estimate, I came across, I believe she is a coordinator of repar shop her name is Adriana very nice woman who is very respectfully great me and took all my information, After that I saw Brad who is I believe he is head mechanic in shop he check my car, to my surprise he told me ... you are going to pay $200 deductible for very minor damage on faibarglass fender you don't need repair just save $200.ask mazda dealer for touchup color and fix it yourself. He could have fix it and charge atlist $1400 to my insurance and I would have wind-up paying $200 deductible. Thank you Brad for saving my money. Also thank you Cory for care you gave me. I definitely refer to your business to people I know and every one read my review. Thank you entire Gerber team. read more

Kiran P

IL - 1001 Lee St, Des Plaines - 9/8/22

Hello,We just wanted to take a minute to say our family's experience at Gerber Des Plaines was extremely comfortable, From the receptionist Adrianna, to estimator, Brad, & the 2 follow ups by manager Cory, Cory even took the time to show my wife some features we did not even know our vehicle had, The Paglini family are customers for life! Thank you

Joseph P

IL - 1001 Lee St, Des Plaines - 8/26/22

Brad worked so well with me to do the perfect repair and to keep costs as low as possible, since it was out of pocket. It looks beautiful. Perfect.

Cyndy H

IL - 1001 Lee St, Des Plaines - 8/24/22

I highly recommend this Gerber C&G location! I brought my car to be repaired after it was hit by someone at night on the street. My insurance worked with Gerber to help make the repairs possible and affordable for me since the other driver was never found! The front desk receptionist was very kind and courteous! The adjuster, Brad H. was very professional and went over every detail of the repairs! They updated me bi-weekly on the progress & when I picked up my vehicle, Brad walked me out & showed me the finished work! My car looked amazing and they had it completed in 1week!! Thank you Des Plaines Gerber!!!

Kimberly M

IL - 1001 Lee St, Des Plaines - 7/24/22

Great communication, Adriana, Cory and Brad very professional and answered all my questions and politely. Damage repaired perfectly.

MARK W

IL - 1001 Lee St, Des Plaines - 6/2/22

Fantastic experience. Cory, the manager, couldn't have been more courteous and helpful. I will be back!

Carol D

IL - 1001 Lee St, Des Plaines - 11/2/21

Very helpful, communicative and accommodating.

Karen S

IL - 1001 Lee St, Des Plaines - 8/13/21

Professional, helpful and friendly Gerber Collision service in Des Plaines, Il took care of all formalities related to the repair of my car, insurance as well as car rental. I was informed on an ongoing basis about the progress and costs of repairing my car and although it turned out that additional repairs were necessary, the car was ready for pick up on time. The service staff, with their commitment and kindness, made this hard time a pleasant experience for me. THANKS GUYS!!! I am glad that I chose this Gerber Collision location (especially appreciate the help of a gentleman Brad H with whom I was in constant contact) and I can recommend them to everyone.

Agnieszka F

IL - 1001 Lee St, Des Plaines - 7/7/21

My car looks like new after the body work was done. Brad and Cory assisted in scheduling the rental car and communicating the repair process with me so I knew when it was ready for pickup. Having a damaged car is never a good experience, but having it repaired at this shop was a great experience. Highly recommended.

Randy S

IL - 1001 Lee St, Des Plaines - 7/2/21

Brad H. was a pleasure to deal with -- making a stressful situation not so bad. Communication was spot on along with workmanship. Added bonus of having my car washed afterwards and returned to me sparkling clean.

Cyndie S

IL - 1001 Lee St, Des Plaines - 6/18/21

It is the great service I ever had! Everything on time! The staff is friendly. I like this gerber collision location!

Elena V

IL - 1001 Lee St, Des Plaines - 4/12/21

They did a Great Job on replacing the rear bumper on my 2012 Ford Fusion - Car looks brand new again! Thank You

Robert H

IL - 1001 Lee St, Des Plaines - 3/25/21

I am very satisfied with the repair on my car. Brad H. kept me updated regarding the progress of the repair. He was excellent to work with.

Jeffrey G

IL - 1001 Lee St, Des Plaines - 9/12/20

Estimator Brad H.was amazing and explain everything in details. They keep me updated and work was done excellent

Siby T