Chicago, IL - 1060 W Huron St
IL - 1060 W Huron St, Chicago - 5/4/11
My overall experience was five stars! They not only completed the work when they said it would be ready but also did an incredible job on my Mercedes Benz E350 with the body work it needed on the passenger side along with the windshield replacement. I have to admit I was nervous dropping the car off but Rick the manager went out of his way to include a few things as a courtesy and even touched up a few scratches too. He was very professional and knowledgeable. I highly recommend this shop to anyone who needs work done.
IL - 1060 W Huron St, Chicago - 4/29/11
This was a very plesant and professional experience - All staff members provided good customer service and were focused on ensuring that the repair exceeded my expectations. I would highly recommend this location and company for repair services.
IL - 1060 W Huron St, Chicago - 4/17/11
My car required repair to driver side doors, front bumper and rear quarter panel of 2005 Honda CRV as a result of accident. Outstanding customer service and communication from the Huron Street Gerber. I was always kept informed of estimates and actual work in terms of dollars and availability of the vehicle. The staff at this location is professional and courteous and the work on the vehicle itself is fantastic. My car looks like new!
IL - 1060 W Huron St, Chicago - 4/2/11
My 84 yr old mother was in a terrible accident resulting in $10,000 of damage. I was very concerned about the repairs and how safe the car would be after repairs were done. Rick walked me through the entire repair and contacted me frequently to let me know where repairs stand. I picked up the vehicle and my mother and I were floored! The car looks beautiful. They took the time to explain the repairs and I am confident now that my mother is safe! Thanks Gerber.
IL - 1060 W Huron St, Chicago - 4/1/11
I am impressed by the reliability, correctness and civilized manners how your staff treats your customer.
IL - 1060 W Huron St, Chicago - 3/30/11
Just wanted to thank you for your assistance with my car when it was broken into last week. Rick at your Huron Ave. location could not possibly have been more helpful and accommodating. This is (thankfully) the first car-repair situation I’ve had to deal with since moving to Chicago, but I will be sure to recommend Gerber to anyone I know that is in need moving forward.
IL - 1060 W Huron St, Chicago - 3/14/11
Unfortunately in the last 6 months we have had to use Gerber services twice, however, we are so happy we knew of Gerber. The people are always friendly, courteous, efficient and accommodating. The service is prompt and professional. We will definitely recommend Gerber to family and friends.
IL - 1060 W Huron St, Chicago - 3/14/11
Mia, Tim and Rick were great - efficient and helpful.
IL - 1060 W Huron St, Chicago - 3/4/11
Tim provided great customer service. They were all very helpful and honest. The car looked brand new when I got it back. I would recommend Gerber.
IL - 1060 W Huron St, Chicago - 3/2/11
Tim at the location on Huron Street in Chicago is excellent. He provided us with fantastic and honest service. We'll definitely go back if we have other issues and will refer friends and family.
IL - 1060 W Huron St, Chicago - 3/1/11
I have never been in a serious car accident before, and I have heard such horror stories about car repair shops. This process was painless. The work on my car was beautiful. The staff called me constantly to update me on my vehicle, so I honestly didn't have to do a thing but pick it up. Having a rental car was also such a fast an easy process. I thought I would have to take a whole day off work to get everything figured out, and I was done with everything in under an hour!
IL - 1060 W Huron St, Chicago - 2/10/11
I recently had a car accident, and normally this would be a very stressful situation for me. But after dropping off my car with Tim Dulin, it was probably the easiest experience I could have had. As soon as he was done taking a look at my car enterprise rent a car was there to pick me up within 5 minutes. It only took 3 business days for my car to be repaired. They were fast and efficient. No complaints!
IL - 1060 W Huron St, Chicago - 2/1/11
Rick Hiselman, the GM at Gerber on Huron in Chicago personally gave me a quote on the dent in my car. The quote was $500 lower than 2 other places I went! Not only did he give me the personal attention that I SO appreciated, he honored his quote 2 months later when I brought my car in for repair. The whole staff was friendly, thorough and timely; my car looks brand new! Great job to the whole staff! I have already recommended to 5 other friends!
IL - 1060 W Huron St, Chicago - 1/31/11
This thank you note is a bit overdue! But I wanted tow rite to say thank you for giving a customer a fabulous experience. I spoke to several reps during my experience - and each person was helpful, friendly, patient, and kind. Thank you for going above and beyond and smoothing out and gently touching up a previous dent and scratch on my left rear door. I've been a customer twice at Gerber and would highly recommend Gerber to all family and friends. Thank you again & keep up the great quality of staff and work!
IL - 1060 W Huron St, Chicago - 1/8/11
Many thanks to Tim who efficiently and completely saw to the repair of my 2006 Mercury Mariner. I had not had an auto damage claim for 36 years. Was leaving a storage center - always pulled in - this time backed in - and when driving out the door didn't go down. Unfortunately I decided to do a good turn and pull over - go into the side door and lower the door. Because I backed in - I didn't see the fire hydrant right outside the storage building door. When I tried to pull over - CRUNCH! the right bumper cracked and the turn signal broke! Tim was great, I was able to get to work, he kept me updated and I retrieved my car, clean, repaired good as new. Tim and staff were very efficient with a nice attitude
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