Atlanta, GA - 2441 Cheshire Bridge Rd
GA - 2441 Cheshire Bridge Rd, Atlanta - 10/1/14
I cannot express how much I appreciate the work that Gerber Collision put into my car. Everything was easy and quick. The text updates and status calls from employees were much appreciated. The repair and paint job are top notch. I was even beyond impressed with the detailing. My car was ready quicker than anticipated and I could not be happier that I chose Gerber.
GA - 2441 Cheshire Bridge Rd, Atlanta - 9/18/14
Dealing with an accident, regardless of how big or little is never easy, it is always stressful. I am so thankful for how I was treated from the moment I walked into the shop. I did not have an appointment, as I had the accident the night before and wanted to at least get the car in the shop, even if it meant that work would not get done right away. The estimator, Emily M. was outstanding. She walked me through the process, made feel at ease and from that moment she continually and consistently kept me updated on the status of the car. She is what customer service should be, attentive and professional. She made the entire ordeal very easy to manage and I will recommend Gerber to anyone that has a need for a body shop. Top notch. Thank you so much Emily and thank you Gerber!
GA - 2441 Cheshire Bridge Rd, Atlanta - 9/12/14
EMILY IS GREAT FIVE OUT OF FIVE
GA - 2441 Cheshire Bridge Rd, Atlanta - 9/11/14
Kudos and appreciation to Megan, Stephanie and other staff for the professional and kind treatment they extended to me. My car looks great! Thanks again.
GA - 2441 Cheshire Bridge Rd, Atlanta - 9/5/14
Updates were every day by text and a couple of times a week by phone - Amazing communication! My car looked great when they were done! The guys dealing with my car were nice and very informative. Stephanie, whom did the admin and updating process was great and fast. Would definitely recommend this place for great service!
GA - 2441 Cheshire Bridge Rd, Atlanta - 9/4/14
Service was excellent from the first phone call to Dennis handing me the keys to my beautiful (newly refurbished car). Stephanie was outstanding and kept me in the loop every step of the way. I hope not to see you soon, but will certainly recommend others!
GA - 2441 Cheshire Bridge Rd, Atlanta - 8/27/14
I was very pleased with my service, especially my estimator, Emily M. She was very professional, honest, direct and fair. Further, she kept me posted on everything throughout the process and help me on how to navigate the entire experience with no stress. If it weren't for her I'd likely still have my truck not fixed. She was also very knowledgable about the vehicle and knew how to handle my claim. As a matter of fact, I really didn't have to deal with anything on that side of the repair. Once it was in her hands, she did really took leadership and handled it from beginning to end. As another example of her stellar service, she stayed late the day I had to pick up because my work schedule had me running late and Atlanta traffic is terrible. Actually the entire Gerber staff was awesome and provided me support so I didn't have to worry ... read more
GA - 2441 Cheshire Bridge Rd, Atlanta - 8/25/14
Great customer service and communication. Beautiful repair work.
GA - 2441 Cheshire Bridge Rd, Atlanta - 8/19/14
on Saturday 8-16-14 I went into Cheshire bridge office right before closing and had to fax a quote to best buy cause they broke my windshield, and Stephanie D. was very helpful and professional ,and I appreciate the service and good attitude. Thanks
GA - 2441 Cheshire Bridge Rd, Atlanta - 8/18/14
Emily M. was great to work with. She gave prompt and detailed updates. She was very professional and easy to deal with in a difficult situation.
GA - 2441 Cheshire Bridge Rd, Atlanta - 8/13/14
Fantastic service. I was pleased with the repair and the friendly professional staff. Car was repaired quickly and I appreciated the text updates. What a pleasant surprise to drive out with freshly washed car, air in tires...best part of my day. I would recommend Gerber Collision and Glass Cheshire Bridge location. ??
GA - 2441 Cheshire Bridge Rd, Atlanta - 8/4/14
Service was wonderful
GA - 2441 Cheshire Bridge Rd, Atlanta - 7/30/14
Emily remained in regular contact with me, updating me on the status of my vehicle and the parts ordered. They even managed to complete the repairs a week before the projected completion date. I will use this same Gerber location for any future car issues I have.
GA - 2441 Cheshire Bridge Rd, Atlanta - 7/26/14
My Insurance Company did not pay for this, as I did not report when someone sideswiped me, so I paid for everything myself. My service person, Emily M., was there to assist me in this process, every step of the way and to make me happy. She is definitely customer oriented and very professional and caring at the same time. She drove me home and then picked me up with a smile. This was one of the best experiences I have had with a service provider. She deserves lots of stars and a raise!
GA - 2441 Cheshire Bridge Rd, Atlanta - 7/21/14
We had a very very good experience with our first time at Gerber. Emily M. was very helpful especially in explaining how the insurance claim would be processed. I would recommend this Gerber to anyone in need of any auto body repair work.
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