Akron, OH - 25 Green St

Just a note to thank you for your help in getting repairs to my Dakota Pick up. I had planned to get an estimate only as Insurance co. recommended your location. After talking to you and your positive attitude, in helping me understand what would be needed for repairs, I decided to have the work done at Gerber Collision. I also noticed how clean and organized the shop appeared. I appreciated it when you kept me informed as work progressed and answered my questions about how the work was performed. I am very satisfied with the work and plan to use your offer for detailing on my other cars.

Larry B

OH - 25 Green St, Akron - 7/8/13

Great experience, from the estimate by Tony Stabile, to the pickup. Very courteous and understanding. I'm a picky car owner. I explained to Tony what I wanted, and he and the others a Green St delivered. Thanks so much, my BMW looks great, again.

Diana M

OH - 25 Green St, Akron - 7/4/13

Tony, I just wanted to thank you and the rest of Gerber Collision on another fantastic job all around. After coming to you folks for the first time last winter I knew where I would go again if needed and after buying this Explorer from my sister she was just dumbfounded that you had it ready for pickup the following day. Your service, your staff and the overall environment once walking in the door to getting an estimate to picking the vehicle up exemplifies nothing but professionalism...and the way a service orientated business should be run.

Frank T

OH - 25 Green St, Akron - 6/25/13

This is just a short note to thank you and your team for the superior service/restoration that you provided to me via my 2010 Toyota Venza last week at the 25 Green Street location of Gerber Collision & Glass. One of the benefits of having lived at a number of locations in and near Ohio (NW Ohio, South Bend, Indiana, Columbus, Ohio, Cicinnati, Ohio, Ann Arbor, Michigan, and now for 30 years in NE Ohio is that I have over the years been exposed to an endless array of car dealerships and repair shops and body shops. Your business is by far the best and not just because it was the most recent. You personally treated me well as did all of your office and back-office personnel (Dorothy and others) and, most importantly, the work was flawless and my car looked like a new automobile when I picked it up last Friday. Thank you so very much! I ... will bring any further business to your location. read more

Joe M

OH - 25 Green St, Akron - 6/23/13

Tony I walked out into a parking lot and almost didn’t recognize my car it looked so good! The work you did was great and the detailing etc make it a great surprise – car looks wonderful. Thanks for all your follow-up and getting it done so quickly. I hope the Columbus shop does as good a job on our other car! I’ll call you to bring in the other care we discussed to see if it’s something you can help with. Also see you in 2 months for the wax

Tere K

OH - 25 Green St, Akron - 6/21/13

"This experience encompassed perhaps the finest customer service that I have ever experienced at any business. From the estimate to the scheduling to the drop-off to the pick-up, I was kept informed and updated at all times. The "evaluation" of the car repair itself was conducted with supreme professionalism. Everyone associated with this operation should be commended. I wish that I could get my employees to deliver this kind of "excellence in action. service. You have a great crew! Don't ever change!"

Joseph M

OH - 25 Green St, Akron - 6/20/13

Hello. I just wanted to touch base with you regarding my vehicle and the work done at Gerber Collision (formerly True2Form). I picked up my car yesterday, June 19, 2013. My car looks amazing. They did a fantastic job and their service was TOP-NOTCH. It's not often that you receive red-carpet treatment at a body shop?! But I did. They helped facilitate my rental both when I needed picked up and when Enterprise came back and picked up the vehicle upon my return of it. Tony Stabile (copied here) specifically helped me upon arriving at Gerber both times...he greeted me...remembered me...and helped me with all of my things when I needed to transfer my work belongings from car to car...both times! Tony was also very knowledgeable about my case...he knew that the part needed for my vehicle would arrive that day...and that I'd probably be back in ... my own car very soon. EVERYONE was very kind...very polite...and very helpful during what can sometimes be considered a stressful transaction. My car was complete earlier than expected and was SPOTLESS when I picked it up. Usually when I have had to have work done on a car...I pick it up at a body shop...it's dusty, dirty, smells like grease...not in this case. My car looks brand new! Thank you for setting me up with Gerber Collision and you can be assured that referring there again is a good choice. read more

Erica G

OH - 25 Green St, Akron - 6/18/13

Sorry for the late e-mail, I meant to send this the same day, but just too much going on. Anyway, just really wanted to say THANK YOU for taking such great care of me with respect to my Cadillac. I know you could tell how much the car means to me. You did a wonderful job tracking down the parts that were needed and accommodated my every concern. You were very quick to return my phone calls and I really appreciate that! My husband and I were very thankful for letting us know that we needed a battery as well. You do your job well and we hope that your boss will acknowledge that! Again, Thanks from the bottom of my heart!

Lisa B

OH - 25 Green St, Akron - 6/18/13

I was at Gerber Collision and Glass last week and was VERY happy with the service that Tony gave to me. He was very professional, calm and went the extra mile to have my van detailed before I got there to pick it up. The work was done on time and I would highly recommend him to anyone.

Sandy R

OH - 25 Green St, Akron - 6/8/13

I want to thank you for the way you handled my claim for damage to my '00 Lexus, and the repair work Gerber did. You pursued the adjuster and got the decision from him to go ahead with the repair very promptly. The car was ready a day ahead of the promised date, and the job was very well done. I got my car back looking better than before, and the whole experience was positive. If I have any other need for car body work, I won't hesitate to come back to Gerber. Thanks a lot!

Gordon S

OH - 25 Green St, Akron - 5/23/13

Just wanted to say thanks for the great service in getting my wife's car repaired Everybody at Gerber that we dealt with were helpful, friendly and informed. Our car was completed a day early and the work was done to our satisfaction. Overall, our experience at Gerber was excellent and we would certainly use them again although we hope to not be involved in any more accidents. Thanks again for turning a bad experience into a good one.

John & Donna P

OH - 25 Green St, Akron - 5/13/13

My name is Brian O'Flanagan. I brought my car to Gerber Collision on Friday May 3 after it was struck by an object on the road the prior day. The vehicle is about a year old with 15,000 miles on it. Needless to say I was concerned about restoring the car to new condition. From the very first phone call with Ben I immediately felt at ease. Ben was professional and explained each step of the process for repairs and also dealing with insurance claims. When I brought my car in, Ben and I went over the damages. He laid my fears to rest with a step by step process of what to expect. I knew then that this was the exact place I wanted my car to be. The repairs were finished promptly with updates from Leah along the way. When I picked the car up it exceeded my expectations for how perfect it looked. It was amazing. Gerber Collision and its staff I ... felt went above and beyond to make me feel at ease about this whole process and got my car back to me in better than new condition! read more

Brian O

OH - 25 Green St, Akron - 4/29/13

Thanks for the great job on our SRX. I am sure we made the right choice in bringing our car to you. The service was great and all the little extras that you took care of, dealing with Grange, Dave Towell Cadillac, etc were really appreciated.

ED & Debbie w

OH - 25 Green St, Akron - 4/29/13

I just wanted to extend my appreciation for the quality and quickness of the repairs you recently did on my Hyudai Elantra. I have worked for several years in a service industry where under-promising and over-delivering are my compass. The fact that my car was completed almost a week ahead of schedule, and came back looking and smelling showroom ready, demonstrated your commitment to the same. When I picked up my car, I fully expected it to come back looking amazing on the outside, but to find the interior looking just as amazing, was a pleasant surprise. Thank you for you attention to detail and high standard of excellence. Keep up the good work as it will continue to pay huge dividends for you and your company.

Richard R

OH - 25 Green St, Akron - 4/10/13

I just wanted you to know how happy I am with the job Gerber did on my 2009 Toyota Corolla. This is the second time I have had work done on this vehicle by Gerber (previously True2Form). Every person I came in contact with was very helpful and professional. Originally, I was told the car would be ready in three days. You actually finished the work in two days. I was happy to have the car finished in a timely manner. More importantly, I am very happy with the way the car looks. Hopefully, I won’t need your services for a long time, but if I do, I will not hesitate to bring it back to Gerber. Additionally, I will not hesitate to recommend your services to others.

Gloria M

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