Ohio Feedback

OH - 1046 Dublin Rd, Columbus - 1/21/25

Jim (James M) was the service member who kept in close contact with me. He called when the timeline potentially moved back due to delays on the parts. He texted me as my car went through the repair process to keep me in the loop. Ultimately, my car was done much sooner than he prepared me for and that is the epitome of good service. Further: the receptionist was a kind woman who dealt with myself and all the other customers gracefully - while she clearly had to do multiple things at once. This team in Columbus has made one happy customer.

Jacob (for Steven) F

OH - 12444 Jefferson St, Perrysburg - 1/17/25

I had an amazing experience with Gerber Collision & Glass. The customer service was top-notch. They sent texts regularly with updates on my repair, which I greatly appreciated. I highly recommend them to anyone looking for an easy experience having their auto body repairs done!

JILL P

OH - 118 Mill St, Medina - 1/17/25

Just picked my vehicle up from Gerber Collision. They did an excellent job, in a very timely manner. Car looks like new. Personnel at Gerber very knowledgeable and easy to deal with. Would recommend Gerber to anyone who might need glass or body repair work on their vehicle.

Bill A

OH - 8090 Southern Blvd, Youngstown - 1/15/25

I was recently in an accident. Was not my fault, the lady's insurance company recommended Gerber Collision. I could not be any more grateful for the wonderful service I received from Gerber. In constant contact with me whether it be a text message or a phone call. Very polite and friendly. I would recommend Gerber Collision to anyone needing body work done. Awesome job!!!!

Meranda W

OH - 3912 Youngstown Rd, Warren - 1/10/25

Great staff who went out of their way to help me not only get my car repaired but also getting me into a rental, so I didn't have to miss any work. Despite a bit of an issue with a part being delivered to the wrong service location, Kevin and the rest of the staff went absolutely above and beyond to make sure I had a fantastic experience! Absolutely no complaints, nothing but love for their performance! I would definitely recommend Gerber to any of my family and friends!

Christopher N

OH - 3912 Youngstown Rd, Warren - 12/31/24

We had an awesome experience with Gerber collision. Especially the agent Feis, He kept us informed and would update in a timely manner. We felt very comfortable leaving our vehicle in his hands ! We picked our car up and it drove like a new car !

Michael R

OH - 3912 Youngstown Rd, Warren - 12/31/24

We had an awesome experience with Gerber collision. Especially the agent Feis, He kept us informed and would update in a timely manner. We felt very comfortable leaving our vehicle in his hands ! We picked our car up and it drove like a new car !

Michael R

OH - 9323 Blue Ash Rd, Blue Ash - 12/30/24

Perfect in every respect.Thank you.

Stephan M

OH - 3912 Youngstown Rd, Warren - 12/30/24

I took my car to Gerber after a fender bender. Kevin talked with me advising me on issues and regarding a few concerns. It was fast, communication was superb and I got my vehicle back in less than two weeks. Exceptional service and great customer care!

Andrea K

OH - 8849 Columbia Rd, Maineville - 12/18/24

Excellent location with great customer service. Super impressed with how fast they finished my vehicle and also even vacuumed out my entire car! Super impressed. Thanks again.

Brandon H

OH - 5130 Hudson Dr, Hudson - 12/14/24

Courteous staff. John was very personable and communicative. Even went out their way to pull forward repair completion by a few days which accommodate my travel to see my first granddaughter (who came a little early. ) Also frequent texts either updates kept me calm and informed. Car looks awesome now!! I recommend very highly!

Rob M

OH - 8710 Twinbrook Rd, Mentor - 12/13/24

Terrific service -- everyone was courteous, helpful and professional!!

Sandy W

OH - 8849 Columbia Rd, Maineville - 12/6/24

Everyone was great, and the work was fantastic.

Dan

OH - 8710 Twinbrook Rd, Mentor - 12/4/24

This was my first time using Gerber Collosion and they were amazing. From Ron on the phone to the young lady who greeted us and inspected the damage on arrival. They did such a wonderful repair! And the car was so clean when I picked it up!

Laur D

OH - 8849 Columbia Rd, Maineville - 11/29/24

Took a few weeks due to waiting for parts, but the workmanship is the best in the area.

Wilma F