Akron, OH - 25 Green St
OH - 25 Green St, Akron - 10/22/13
Tony - Just want to thank you very much for the GREAT service you and your company gave me when repairing my Escalade! The work was high quality and I appreciate the constant communication and return before it was scheduled. My wife and I appreciate that you opened the shop back up to store my car after you were in your car on the way out when we dropped it off after hours! Thanks again and feel free to let me know if you have any questions.
OH - 25 Green St, Akron - 10/18/13
I am sending this email in regards to the customer service I received from Tony Stabile and Gerber Auto & Collision. The service was excellent. Upon my arrival at Gerber, Tony took care of everything for me. He handled all communication with the insurance company. He was able to take my car and start repairs immediately. He handled communication with Enterprise and was able to get me a rental car immediately. All repairs were completed on time and I was extremely satisfied with the work done. The estimate came in almost $1300 lower than an estimate I had received from another shop. Needless to say I was very satisfied with my experience with Gerber and Tony Stabile and will gladly refer others or return to this shop for any future needs.
OH - 25 Green St, Akron - 10/7/13
My name is Bill Owenby and recently had my 2012 F150 in his shop for repairs due to a tree branch incident. Tony made the experience very comforting, knowing that I would be in great hands during the process, as well as afterwards. As a new Ohio resident, we have not come across people who dedicate their efforts to customer service or pride in workmanship, let alone both. Tony was one of the few if not the only one who did both for my truck. I felt that his concern for my care was genuine and dedicated. I am 100% satisfied with my service there at Gerber Collision and if another situation arises, I know I have a 'go-to' guy named Tony.
OH - 25 Green St, Akron - 10/6/13
Mr. Tony Stabile was true to his estimate and went way above and beyond to make me a very satisfied customer. Being in business for myself for over 25 years, I know what it takes to gain the respect and repeat business of a customer. You have accomplished what it takes in just one transaction. Everyone involved was professional, kind and professional. It is my pleasure to highly recommend Gerber Collision & Glass to everyone in need of such services. They are a very dependable and reputable organization.
OH - 25 Green St, Akron - 9/29/13
Just wanted to say thanks to you and your team for doing such a great job on my Caddy. The exterior and interior looked just like a new car! I certainly will recommend Gerber to my friends and family.
OH - 25 Green St, Akron - 9/27/13
About three weeks ago you repaired my 2002 Toyota Camry after it was broken into and vandalized. My wife and I were talking last night about the car and what a wonderful job you and Gerber Collision had done with the repairs. Since I picked up the car on a weekend, I wasn’t able to thank you in person and so I wanted to shoot you this email. We had just moved to Ohio from Rhode Island two weeks before, and you were recommended to us through our insurance company (Amica). While I hope I don’t have a reason to bring my car to you again, should any of our cars ever need any body work or repairs you will be the person I call first. Thanks again for your friendly customer service and for the amazing job you did fixing up my Camry.
OH - 25 Green St, Akron - 9/25/13
Thank you for making the repairs to my van. I was so frustrated over the accident and the whole situation and you made things so easy. The van looks great and it was ready the day you said it would be. Thanks again and I will be sure to let my family and friends know about your shop.
OH - 25 Green St, Akron - 9/20/13
very nice people repair on my jeep was very satisfied thank for the coupon looking forward to using it Thank you
OH - 25 Green St, Akron - 9/12/13
" I justed wanted to take a moment and thank you for all your help last week! You made the car inspection/estimation process so quick and smooth. Even with my 4-month old son there, it was a pleasant and easy experience thanks to your friendliness and speediness. I so appreciated having everything explained to me (since I have never been in an accident before, and am not much of a "car person"!) It was very nice to be able to get into a rental car at the very time of the inspection rather than having to come back another day/time. Thank you for all your hard work and for getting our car fixed up so quickly! I was very impressed that everything was replaced/repaired and ready for pick-up the very next afternoon! It was very apparent to me that you take your job very seriously and your customer service was superb. My husband ... read more
OH - 25 Green St, Akron - 9/2/13
Thank again so much repair my car is fast quick service. I told my wife about gerber collison in the future you have my business. I'll let my friend and family know about this.
OH - 25 Green St, Akron - 8/2/13
Hello, this is Jennifer Vydra. You recently assisted my husband and I with the repair of our Mazda 3. I just want to thank and complement you on your excellent customer service. As I work in the sales field as well, it is great to see that there are still a few of us that take pride in our customer service skills. We are repeat customers and we will continue to use Gerber’s services.
OH - 25 Green St, Akron - 7/30/13
Just writing to thank you and the others at Gerber Collision for a wonderful experience in an otherwise stressful situation of getting my car repaired. I really appreciate the timely responses to all of my calls and questions, and for your sound advice. The overall experience was convenient, the employees pleasant and helpful, and, most importantly, the car looks like new again! I will definitely bring my car back for any future repairs in the event that they are necessary and will recommend Gerber Collision to others.
OH - 25 Green St, Akron - 7/28/13
Thank you for the wonderful job you and your team did in repairing the mirror of my RAV4. I am very pleased the way it was handled, promptly and without any hassle. Hope to do more business with you in future. Sincerely, Saneka.
OH - 25 Green St, Akron - 7/23/13
I finally got a chance to drive the car we picked up last week. My daughter was so happy to have it back that it's hardly been in the driveway! The car feels great to drive and looks great too. It is super clean inside & out. I really appreciated the phone call updates to let us know how the repairs were progressing. We did not get that from other body shops we have worked with. I hope we won't need any more car repairs in the future, but if we do, we will definitely be back to Gerber.
OH - 25 Green St, Akron - 7/19/13
Hello Ben, I just wanted to thank you for the services done on my Mazda this week, it was done very promptly and it looks better than I could ever imagine! You and your staff went above and beyond to accommodate and satisfy me and I am so pleased I also want to say that Ron Sloan did the most amazing paint job, I will definitely spread the word about Gerber collision to everyone I know. Thank you for a great experience.
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