Auto Body Racine WI

The customer service is great! I brought my wife's car here for an estimate after a small accident in our driveway. The rear hatch had hit the frame of our garage door after being left in the up position while trying to pull into the garage. Luckily she stopped in time not to do any significant damage. I was able to get it closed after some careful adjustment with a pry bar wrapped in a towel. The rear spoiler had what I thought were some scratches and the door needed a professional to get it aligned correctly. So I brought it in for an estimate so I could decide whether to turn it in to my insurance or pay for it out of pocket. I handed the man my keys and sat down to enjoy a complimentary cup of coffee. About fifteen minutes later he asked me to come outside and take a look. The rear hatch door looked like nothing had happened! Him and ... another guy had straightened out the hinge and adjusted the door! And the spoiler wasn't scratched. It was just paint transferred from the garage door frame. He cleaned it off with damp microfiber towel. I asked him what I owed him and he said nothing. I was shocked! I told him to please charge me for his time but he wouldn't have it. I know I was lucky and I'm not saying that they will be able to fix your car in the parking lot but I will never forget this experience. I will also make sure to tell everyone I know about this. They definitely have a customer for life. Thank you. read more

Justin L

Excellent overall. My 2008 Toyota was so clean it looked like new. Everyone was polite, informative, and helpful. I highly recommend Gerber!

Peg F

From the moment I contacted Gerber & had my car towed there, the staff at Gerber where informative, efficient, & supportive during the repair process. Also keeping us up on what needed to be ordered for parts. Also having Honda parts & service utilized. They had the repairs done ahead of the projected date. We will recommend Gerber to everyone who needs repairs, paints or glass work. Thank you!????

Kathleen M

I was very pleased with the overall customer service, and the employee I was working with (Andy) was very kind and knowledgeable with me. He also displayed patience as well, because I really needed my car and I kept calling to ask questions about it. I really appreciated him and his customer service. When I received my car, it was as promised, and it was even cleaned! Which I was not expecting inside and out and they did a FANTASTIC job. I am very happy with this business and the employees

Tawana V