Washington Feedback
WA - 1124 Carpenter Rd SE, Lacey - 3/13/15
Went great less than a 2 day turn around for my car, great customer service team
WA - 14810 Smokey Point Blvd, Marysville - 3/13/15
our car came back to us as if there had been no damage. dealing with the staff was professional,courteous and they made it so easy. We don't live to far from their shop but when I had no way to pick up our vehicle they went out of their way to deliver it to our home. Chris and all other staff that we dealt with was outstanding. Thankyou
WA - 14955 NE 90th St, Redmond - 3/11/15
We have used Gerber for all of the dents and big bumps our three daughters made on our cars over the past twenty years. Gerber is consistently polite, efficient, and careful in explaining what they will do. They meet their estimated delivery time so you can plan your schedule. They really are the best.
WA - 1970 S Burlington Blvd, Burlington - 3/11/15
Truck looked awesome after repair. Andrew and Wayne kept me up with communication as what was being done and my vehicle was delivered within time frame as promised. I will definitely come back here for any work to my truck and recommend Gerber Collision to my friends and family. Thank you !!!
WA - 14810 Smokey Point Blvd, Marysville - 3/10/15
I just pick up my car from Gerber at Smokey Point. I must say I am totally pleased. Customer service was fabulous. The quality of work done is excellent. I highly recommend them.heck they even fixed my cigarette lighter.
WA - 21101 Hwy 99 S, Lynnwood - 3/10/15
They kept me informed during the whole process.Took a little longer than expected,however it was due to how thorough they were with fixing my vehicle.
WA - 821 Central Ave S, Kent - 3/10/15
great customer service i will definately be coming back
WA - 1124 Carpenter Rd SE, Lacey - 3/10/15
I was very pleased with the service that I received at Gerbers location in Lacey Washington . The person that I dealt with was named Shane D. He informed me at the time I took my auto in, what was going to happen and the time frame it would take. They also took care of the rental car that I used. Based on this performance I will give anybody that ask where to have their car repair, Gerbers is the answer I will give. Everything was great and the team was great. Thanks
WA - 1124 Carpenter Rd SE, Lacey - 3/5/15
The car looks amazing and I am so pleased. Looks just like when I bought it. they kept me updated throughout the process and even let me come see the work part way through. A+
WA - 1124 Carpenter Rd SE, Lacey - 3/4/15
Shane was awesome in keeping my wife and I informed on every update. Shane and his team all were very warm and welcoming to us when we came to visit every time. I appreciate the shop's hard work and timeliness in their service. If I were to get into another accident, I'd highly recommend coming back their shop.
WA - 14955 NE 90th St, Redmond - 3/4/15
Very easy to work with.. Great communication and excellent service. Thank you!!
WA - 21101 Hwy 99 S, Lynnwood - 3/3/15
Everyone was very friendly & quick to answer all my questions.
WA - 5601 S Adams St, Tacoma - 3/2/15
The folks at this Gerber location are amazing. The customer service and technical expertise are outstanding. They completed the repairs on my vehicle sooner than expected, saving me additional rental car costs. I have already recommended your company to more than 10 people! I don't want to be in any more car accidents, but if it happens, you are the only company I will take my vehicle to for repairs. JOB WELL DONE.
WA - 14955 NE 90th St, Redmond - 2/27/15
Great Service!!! Quick turn around, kept me updated & informed. Happy with service :)
WA - 1124 Carpenter Rd SE, Lacey - 2/26/15
I absolutely love this place. I recommend my friends, family, and people I meet to use Gerber collision if they ever needed any body work or repair. After my first accident I brought my car here after an issue with a previous collision shop. Let me say it was stress free, family friendly environment. My car was done quickly and it looked more than amazing when I got it back. Gerber exceeded my expectations. There is not one bad thing I could think of. I recently brought my car in again, due to some road debris. Again Gerber amazed me with the work they did. They exceeded the expectations. I absolutely LOVE LOVE LOVE this place. Never will I go to anyone else if I ever need work again. Thank you Gerber collision. Thank you to the manager and all the workers that worked with me and the car. THANK YOU AGAIN
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