Washington Feedback
WA - 1318 W 2nd Ave, Spokane - 12/13/17
What is at the very outset good, if not comforting is the way you are greeted immediately in the door of the office. Gary S. and others lighten the grim atmosphere within which you tend to walk in the place (having a wrecked car) and they know to remind you of little details and make sure you get out the door with all your belongings before leaving the car etc etc. My car was done early-- two days early; and believe me, at Christmas time that was a great relief. I appreciated the daily updates from Gerber and at the end the welcome and service when I returned to pick up the car. For sure at this office of Gerber I met three welcoming, upbeat, (smiling) and professional individuals. Of course I hope I never see Gerbers again :). But if I did, this would be the shop! Thanks Gerbers...usually excellence flows from the top!
WA - 1627 E Francis Ave, Spokane - 12/7/17
Randy B did a fantastic job on our Kia Optima. The bumper looks beautiful. He really did an amazing job! We know we can trust his work and know it is a job done well. The car was ready faster then we expected. This is our second experience with Randy and we felt very comfortable knowing he would be taking care of our new car. We were so happy to know he would be taking care of us again.
WA - 9827 17th Ave SW, Seattle - 12/6/17
Great service, people were friendly and informative. Hope I never have to use your services again, but if I do I will choose you.
WA - 3014 E 55th Ave, Spokane - 12/3/17
This company is the best. Twice now they have fixed my car and now my Van. They take pride in their work. My rigs look brand new. I highly recommend these guys.
WA - 1627 E Francis Ave, Spokane - 12/1/17
Ken T. and the repair team at Gerber in Spokane did a great job on repairing my car after a traumatic accident. We were updated regularly as the work progressed via a text and it helped reassure me that the work would be done on time. Having an accident is stressful in itself and to have confidence in the repair of your vehicle helps relieve some of that stress. Thanks Gerber Collision and Glass!
WA - 1318 W 2nd Ave, Spokane - 11/25/17
Great repair work. Daryl and Gary went above and beyond. Best service ever. Thanks.
WA - 3014 E 55th Ave, Spokane - 11/24/17
I was so happy to find out out Gerber Collision and City South Auto are one in the same. Only the name has changed. The great service and good people are still there! They helped me a couple of years ago. And now today. Thank you Michael for fixing all my lights today on such short notice! I highly recommend Gerber Collision. The staff is amazing, the work is quality, and they truly care. Thank you!
WA - 1318 W 2nd Ave, Spokane - 11/17/17
Prompt repair. Pleasant and professional employees.
WA - 9827 17th Ave SW, Seattle - 11/15/17
The manager was so kind and helpful throughout this process. He welcomes everyone and you can just see how his employees treat him with such respect. It was my first accident and the process was entirely new to me! Everyone at this location treated me with such kindness and hospitality. It was such a great experience, although I hope to never have to visit them again! Ha!
WA - 3441 Thorndyke Ave W, Seattle - 11/15/17
This is my second visit, and would definitely return if the need arises again. Good communication on progress of work, and delivery date.
WA - 3441 Thorndyke Ave W, Seattle - 11/6/17
Great service.
WA - 1627 E Francis Ave, Spokane - 11/4/17
polite,efficient and excellent workmanship. What's not to like. Job well done
WA - 1318 W 2nd Ave, Spokane - 11/3/17
I can not say enough great things about Gary S. and the staff at the Gerber location we had to take our car to for fixing. It was a very stressful time for us and they were all so warm and informative for us. We appreciated all the updates on our car letting us know how the process was going and we felt like we were a high priority, knowing we weren't the only customers they had. They worked with our insurance and we didn't have to go between the two, which was great! I'm rambling, but all summarized up, we are thrilled with the great customer care and the professionalism of Gary and the whole crew at Gerber Collision &Glass, we will be back if we ever need help again....THANK YOU!
WA - 14810 Smokey Point Blvd, Marysville - 10/26/17
I am very impressed with how quickly my car was fixed. The staff was very friendly and informative of what work was to be performed on my car . They did an excellent job fixing my car and I would definitely recommend them to anyone looking for body work.
WA - 14810 Smokey Point Blvd, Marysville - 10/24/17
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