The Colony, TX - 5912 Stone Creek Dr, #130
TX - 5912 Stone Creek Dr, #130, The Colony - 7/12/18
I was REALLY impress with the excellent customer service at Gerber. Priscilla S. was very pleasant, courteous and polite. Jeff D. kept posted on the status on my Toyota Pruis . I have never experienced such great customer service at a Auto body repair shop in my life. Of course at my age I've only had two accident which required car repair yet, even from them Gerber Collision service blows them away. Thank you Gerber and thank you Priscilla and Jeff. ps. on small note which is just some positive imput the car inside smelled like a shop..lol maybe somehow work on that for other customers in the future..GREAT Work and my car looks awesome.
TX - 5912 Stone Creek Dr, #130, The Colony - 7/12/18
Exceptional service, I brought the vehicle broken, and I picked it up fixed as if nothing happened, and they even cleaned it inside and out. Justin took care of everything, was always on top, and on-time (even earlier). Thanks!
TX - 5912 Stone Creek Dr, #130, The Colony - 7/1/18
I got my 2006 Toyota Camry repaired at the GERBER - THE COLONY last week. Just wanted to let you know I had a wonderful experience. Priscilla S. at the front desk and Dustin M., Estimator were very courteous, helpful and professional. They were on time and kept me informed of the progress. Overall, I will highly recommend the shop.
TX - 5912 Stone Creek Dr, #130, The Colony - 6/26/18
Dustin had amazing customer service.
TX - 5912 Stone Creek Dr, #130, The Colony - 6/13/18
Dustin M. and Priscilla S. were outstanding in their professionalism and courtesy in handling my collision repair. Their company Gerber Collision and Glass were highly recommended by my dealership, Toyota of Plano, and now I can give the same recommendation, too! Gerber Collision & Glass (located in The Colony, TX) is the best in the business!
TX - 5912 Stone Creek Dr, #130, The Colony - 6/6/18
Priscilla and Dustin were friendly, efficient and super helpful! I love the texting feature that keeps you updated on the progress of the repair. The car was fixed earlier than promised and was spotless.....great service!
TX - 5912 Stone Creek Dr, #130, The Colony - 5/24/18
Chris & Dustin we're great!! We will for sure be be a loyall customer.
TX - 5912 Stone Creek Dr, #130, The Colony - 5/18/18
WOW! I am one satisfied customer!! I received daily updates while my Escape was in your shop, everyone was customer oriented and professional and my Escape is completely repaired and DETAILED! It's cleaner than when I gave it to you. I'm very thankful I chose Gerber, will choose you again in the future and will refer my friends!
TX - 5912 Stone Creek Dr, #130, The Colony - 5/9/18
Dustin and the rest of the team at The Colony location did a great job repairing the bumper on my RAM 1500. They kept me updated throughout the repair process and even washed and detailed it for me. I probably spoke to 3 or 4 different employees at this location and every one was polite and courteous. Thanks again.
TX - 5912 Stone Creek Dr, #130, The Colony - 5/3/18
My first experience at Gerber was a Great Experience !. The service was great. My service rep Jeffery D kept me up to date on my vehicle progress. He was very helpful and given some discounts in the final bill. Repaired and fixed everything in very short time. Much recommended place !!!
TX - 5912 Stone Creek Dr, #130, The Colony - 4/21/18
Great job, car looks nice! Great Thanks Dustin
TX - 5912 Stone Creek Dr, #130, The Colony - 3/31/18
Awesome customer service & awesome collision repair. Thank you very much!
TX - 5912 Stone Creek Dr, #130, The Colony - 3/31/18
Great service really took good care of the customer as well as the vehicle best in the of Texas
TX - 5912 Stone Creek Dr, #130, The Colony - 3/27/18
Dustin did a fantastic job keeping me informed while my car was in the shop! His service was top notch.
TX - 5912 Stone Creek Dr, #130, The Colony - 3/23/18
I was a little concerned when I found that Earth Collision had become a part of Gerber Collision & Glass. It's not that I heard bad things about Gerber. It's just that sometimes companies can change when their name changes. The team at Gerber put all of my concerns to rest. From start to finish, I felt like I was their most important client. The point of contact, Dylan, was kind and very informative. Throughout the whole process, I received text message updates. Best of all, they finished earlier than quoted. Wow! I don't know of any other repair shop that does that. I highly recommend Gerber Collision & Glass. If it means paying out of pocket for a repair, I plan on using them for my auto's future paint and body repair. (Hopefully, a rare occurrence.)
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