The Colony, TX - 5912 Stone Creek Dr, #130
TX - 5912 Stone Creek Dr, #130, The Colony - 8/26/24
Replaced front windshield. The work was done at my home. Jason was our service technician. Was in and out in less than an hour. Very orderly in his work. Showed high level of skill. Transferred all essential tags on windshield and rear view mirror. From first contact with Melinda and and her follow-up to Jason showing up and his no nonsense work ethics. Great experience This Glass master is owned by Gerber Collision & Glass in The Colony who we had a good experience when they repaired our Toyota Highlander. Highly recommend their services.
TX - 5912 Stone Creek Dr, #130, The Colony - 4/30/24
Communication was good, repair was great! Everyone was friendly.
TX - 5912 Stone Creek Dr, #130, The Colony - 2/9/24
Pleased with the repair, and the timeliness of the repair. Very pleased with the constant communication via text to keep me informed of the status of the repairs. Very professional. You only allowed me to give a rating of five stars but I would give you 10 stars!!
TX - 5912 Stone Creek Dr, #130, The Colony - 1/18/24
Great competent service and repair in a timely fashion at this Gerber location for my Tesla! I tell others to use Gerber! I really enjoyed working with Marty G. .
TX - 5912 Stone Creek Dr, #130, The Colony - 12/9/23
Aaron B. helped me through the whole process and did a fantastic job. He kept me well informed throughout. They finished early and the work looks perfect.
TX - 5912 Stone Creek Dr, #130, The Colony - 11/1/23
Everyone was friendly, courteous, helpful, and professional. Joey was especially helpful. Joey let me know what to expect when I came in for the estimate. The repair was performed within the estimated timeframe and the car looks fantastic. I love this place! Many thanks for a great job, Joey and team!
TX - 5912 Stone Creek Dr, #130, The Colony - 9/24/23
Excellent communication throughout the process with regular updates via SMS/Text Messaging. Promptly answered any questions I had along the way. They even got rid of the factory rattles and the new doors sound more like a luxury car when closing. Metallic paint blends well. Outstanding work. I will be referring other Tesla owners in North Texas to this facility for any structural collision repairs they might need.
TX - 5912 Stone Creek Dr, #130, The Colony - 3/9/23
Repair was perfect.
TX - 5912 Stone Creek Dr, #130, The Colony - 12/17/22
Truly outstanding service. Responsive, as prompt as possible. My car is now like new! Joey E. took great care of me.
TX - 5912 Stone Creek Dr, #130, The Colony - 12/10/22
Joey and Torry are always friendly and efficient. Repairs were completed in a timely manner and rental car arrangements handled professionally.
TX - 5912 Stone Creek Dr, #130, The Colony - 10/4/22
I am so pleased with my Collision Repair Service from all of you starting at the desk with Tori. She is friendly, receptive and took care of my account with expedience and kindness! She kept me updated as well as Joe or "Joey" In Service! My "Betsy" was so happy to be home! She shines like a new penny! Above all else I got best service ??! I recommend the entire company as a perfectly wound Clock!
TX - 5912 Stone Creek Dr, #130, The Colony - 5/6/22
They were quick to fix my Toyota RAV4! They left off a few details but easily brought it back and it was completed! Recommend this place.
TX - 5912 Stone Creek Dr, #130, The Colony - 2/22/22
There customer service was awesome!! And when I. got my car I was so pleased!! Not only did they detail it they did a wonderful job on the body job!!????Thank you very much to the Gerber team!!
TX - 5912 Stone Creek Dr, #130, The Colony - 12/3/21
Zach C. was professional and constantly communicated on the status through out the vehicle restoration process. He set the expectations right and delivered the vehicle per the committed date. It did took 2 months during Covid, associated delays, and parts unavailability but Zach kept things in sight and delivered my car as it looked on Day 1.
TX - 5912 Stone Creek Dr, #130, The Colony - 4/22/21
There was no insurance claim so I was not directed to Gerber by a Insurance company. I asked around at my community center if anyone knew of a good body shop in The Colony and Gerber was mentioned so I decided to check them out. I'm really glad I did. Even though I initially was only looking for an estimate, each staff member I met treated me seriously and answered all my questions. The estimator wanting to be sure of what he was seeing, called out one of the mechanics for confirmation of the damage. Seeing this interaction and the interactions with me addressing my concerns, I knew I was in the right place. Customer service and team work was very apparent. I decide to schedule have my car worked done at this location. Thank you The Colony Gerber.
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