Texas Feedback

TX - 4710 Canyon Dr, Amarillo - 6/23/21

I had a great experience with Gerber Collision. Bryce (GM) went way above and beyond to locate all parts necessary to repair my vehicle. The grill was backorder from the factory "4-6 weeks, maybe" per Ford. so he called around to other body shops to see if there might be one in someone elses inventory and sure enough he found one in OKC. It was here in 2 days and the body shop techs had my vehicle all ready and waiting on the grill to arrive. Once it got here they had everything assembled and had my car back that day, which by the way was one week earlier the the initial expected date. And I didn't have to go without the grill for 4- weeks and take it back for another visit. I was kept informed all the way throughout the process. Sherrie (Repceptionist) is very sweet. Between Bryce & Sherrie, I felt like I was the most ... important customer. Will I use Gerber again? HELL YEAH! But do I pray I will never need their expertise service again? HELL YEAH! read more

Elonda S

TX - 2514 E Business 190, Copperas Cove - 6/4/21

They always take such good care of my car! The staff in the office is very understanding, and interested in my concerns, and voice, as a customer. The manager is friendly, polite, and cares about the customers. And, I have piece of mind knowing that my car has a lifetime warranty on what was fixed.

Linda S

TX - 806 50th St, Lubbock - 5/28/21

Great customer service as soon as you walk through the front door. Great communication. They always kept me updated and I never had to call once to see where they were at on my car damage repair.

Deanna B

TX - 201 E Braker Ln, Austin - 5/27/21

Blake was great at communicating the next phase of each thing going on with our car. Car turned out great and they worked with our travel schedule!

Zachary K

TX - 806 50th St, Lubbock - 5/21/21

I absolutely enjoyed the work that the team at Gerber did at repairing the back bumper of my car. Big time difference between then and now. It feels like as if I just bought it. Maximum stars indeed. I'd give them 10 stars if I could. Love the paint job too and love how they were so accommodating to ensure the right time for the repairs. Thank you again Gerber team.

Aaron G

TX - 806 50th St, Lubbock - 5/3/21

Good work! Great people

Kevin T

TX - 3404 E Veterans Memorial Blvd, Killeen - 4/26/21

Great people with great service. Thank you so much

Wanda C

TX - 11908 Slide Rd, Lubbock - 4/14/21

Great service. Excellent updates to give me piece of mind about my car. Looks brand new.

Brandon N

TX - 609 Central Texas Expy, Lampasas - 4/2/21

Clean facility/waiting area, friendly staff, repair is flawless.

Jeanne B

TX - 3412 W Loop 289, Lubbock - 3/31/21

The girls sitting desk were super friendly and we're just natural at there jobs as well as good conversationalist. Although it did take them two weeks to fix my car they did an amazing job, when I got in I felt like I was driving a new car and they did a good job on detailing the inside.

Nastacia J

TX - 609 Central Texas Expy, Lampasas - 2/6/21

Wonderful job. Jeep looks brand new! Very friendly, professional, and honest. Will recommend to friends and family. Thank you for everything.

Jamee C

TX - 3412 W Loop 289, Lubbock - 1/31/21

Very pleased. And it looked like brand new. Right down to the wash and inside cleaning.

Melissa T

TX - 201 E Braker Ln, Austin - 12/11/20

After experiencing some awful customer service with another local company regarding simply getting an estimate for a completely covered repair, I asked my coverage provider for another company and they recommended Gerber. From the moment I called Blake was an amazing help and reassured me that they would take great care of my car. What the other company stated would take them 7-10 business days to repair Blake made sure I got my car back in 48 hrs! He was very prompt in submitting the estimate and ensures that I was notified every step of the way regarding the progress of the job! Paul was a great help when I arrived to pick up my car, they took their time going through all of the paperwork and made sure that they answered any and all of my questions! Even though my repairs were all exterior, they vacuumed all three rows of my vehicle! I ... will absolutely be recommending them to everyone I know. You don't often find a service company with such care, kindness, and swiftness but they've got it all at Gerber! Thanks again Blake and Paul, you guys are lifesavers :) read more

Jordan C

TX - 806 50th St, Lubbock - 12/5/20

Good quality, quick, great staff!

Hadlee H

TX - 1580 S Clack St, Abilene - 10/6/20

My first time there and they took care of business!!

Laura