St Augustine, FL - 1700 Dobbs Rd

FL - 1700 Dobbs Rd, St Augustine - 8/28/24

This was amazing and professional service. Quick and work was excellent. Thank you for your work.

Joyce C

FL - 1700 Dobbs Rd, St Augustine - 4/25/24

What a first class company! So professional and was treated acceptionally well. Would 100% suggest them to anyone who needs work done!!!

Patrice C

FL - 1700 Dobbs Rd, St Augustine - 9/29/23

Dropped my Honda Pilot off on Tuesday and it was ready on Friday afternoon! Work looks excellent. Highly recommend Chad, Joel, Virginia, and the team for their superior service and communication throughout every step of the process.

RON S

FL - 1700 Dobbs Rd, St Augustine - 8/20/23

Best customer service...friendly, knowledgeable and honest Repairs were done within three days, lifetime guarantee on their work, and all personnel were fantastic. I would recommend them to everyone.

Thomas R

FL - 1700 Dobbs Rd, St Augustine - 8/7/23

My wife dented the fender and the bumper cover and bent the tie rod on our 2013 Fiat 500 Gerber on Dobbs Road did a really good job with the repairs Car looks great and feels good driving Excellent job

Michael A

FL - 1700 Dobbs Rd, St Augustine - 8/5/23

I had never been in a car accident before, but Gerber made the process very smooth, and kept me updated on the repair status throughout the time that they had my car. It is brand new, so I was a little concerned with the cosmetics and the manufacturer warranty, but they did a perfect job replacing everything and guarantee their work. It looks just like it did when I bought it. Thanks Gerber!

James E

FL - 1700 Dobbs Rd, St Augustine - 7/13/23

Excellent work done, vehicle looks like new! Staff was very helpful and shared helpful post-repair information. I will highly recommend them to friends who might need their services.

Wanda N

FL - 1700 Dobbs Rd, St Augustine - 6/29/23

My estimator, Chad B. Was, professional, and friendly. I received excellent service.

Barry S

FL - 1700 Dobbs Rd, St Augustine - 4/6/23

Great communication, on time when requesting the estimate, and finished the body work a day early. If I ever need body work again, will definitely use them.

Joshua W

FL - 1700 Dobbs Rd, St Augustine - 3/3/22

Great customer service and repair!!!

Patrick B

FL - 1700 Dobbs Rd, St Augustine - 9/13/21

Kelly and the staff were awesome today. I dropped off my car a day early when Kelly called with an opening. Today upon dropping it off, I told her that I was trying to get a hold of enterprise on SR 16 to pick me up. She told me that they don't pick people up and called the other location closer to them. They were able to transfer my rental and pick me up. Who knows how long I would have been waiting if she hadn't made that call. The staff also told me that they hope to have my car done by Friday, maybe mid week next week at the latest, which was faster than I was told at the time of the estimate.

Stacey A

FL - 1700 Dobbs Rd, St Augustine - 6/9/21

Very clean public areas. Very friendly service. Vehicle was do shinny when we picked it up. Prompt call back to answer questions. Rental car company picked us up and then picked up another customer at another local repair shop. What a mess! It was pieces of things everywhere! So glad we chose Gerber! Thanks!

Dawn and Tim W

FL - 1700 Dobbs Rd, St Augustine - 2/27/19

It's our pleasure to give praise where it is due. Robert & the team at the Dobson Rd location were exemplary to say the least. They displayed the quintessential example of professionals. Their attention to detail and knowledge in assisting us was outstanding. Our mini van looks great! The team has raised the bar. My husband & I give them not 1 thumb but 2 thumbs way way up!

Barbara T

FL - 1700 Dobbs Rd, St Augustine - 2/19/19

These are just the nicest humans!! They took a super stressful situation and made it easily solvable and even pleasant. Everyone there is so nice, but Kelley especially is a freakin' queen. I cried on the phone to her more than once and she was kind, calming, and went above and beyond to help me. She deserves all the high fives and hugs and rounds of beer. And on top of everything else, they were quick and efficient with my car. It looks like new; I don't know what kind of magic they've got going on there, but it worked wonders. This place is the best and I'm so grateful I got to meet such sweet people, even if it meant my car had to get squished in order for that to happen. The universe works in mysterious ways! 5 stars, I would do more if I could. Y'all are the best.

Maria W

FL - 1700 Dobbs Rd, St Augustine - 9/29/18

I bought my car (15 civic) brand new off of the lot in June 2015 after having fallen in love with the model months prior. I have done everything within my power since that very day to avoid letting "just anyone" work on my car. After my recent accident (July 2018) I immediately started searching for a good body shop in town that could fit my standards. Gerber Auto Collision has surpassed that. I came in for a quote and immediately felt at ease when I was met with a clean environment and multiple friendly faces who greeted me right when I stepped in. The estimate took little to no time at all, and when making the actual appointment to have work done I was not pressured in the least with the typical overwhelming receptionists I had been used to. They were very accommodating when it came to scheduling as well so by the end of my ... visit I had no doubts in my mind that this was a good choice. About 3 days after the drop-off, I realized I left something in the car and very embarrassed thinking about how to go about retrieving it while it was currently in the shop. With no judgement whatsoever I was walked right back to my car, and twice again later that week to get my things without even a hint of hesitation or annoyance towards my clumsiness. It almost wasn't worth the added trip to get my forgotten items though because the very next day after coming I received a text that my car was ready! Lightening fast. I walked right up to the front desk and straight past my car having not even been able to recognize it on the way up the stairs, it was THAT good looking. I swear the entire lot was shining. I would argue that the car looks better than it did when I first bought it off the lot. I could not have been any happier with the repairs, and I could not ask for better service than I have received here at Gerber. I felt like family the minute I walked in and they have treated me as such every step of the way, my car looks like a thousand bucks and I will absolutely be using their services again! 10/10 you guys are truly wonderful! read more

Hunter T