Spokane Valley, WA - 3106 N Argonne Rd

WA - 3106 N Argonne Rd, Spokane Valley - 11/28/24

Best repair experience ever. I loved the frequent updates, either by text or phone. I always knew what was happening. The staff were professional, knowledgeable and friendly. The repair work seems to be excellent, I do know it looks great. I hope I don't have to use Gerber again, but I sure would. I would definitely , definitely highly recommend. Who knew a car repair could generate such love.

Franceen T

WA - 3106 N Argonne Rd, Spokane Valley - 12/8/22

Tina has been wonderful helping me through this whole ordeal with getting my truck repaired, flawlessly handling the insurance agency and coordinating mechanical repairs at the same time. Cody has a good heart and listens to your worries and concerns while taking them to heart to make sure you are taken care off. Cody has been very communicative with me about the progress of the repairs. The mechanic that preformed the work has done a beautiful job with the repairs where it looks more then just brand new again. After the repairs were done Gerber washed inside the truck and outside the truck and I could not of chosen anywhere by here and I will always return here for any repairs and this team will always be recommended by me to anyone. Safeco has been nothing but unhelpful towards me with getting my truck repaired and then decided to give ... me a rear wheel drive muscle car in the middle of winter instead of anything remotely comparable to my 4WD truck that their driver caused the accident and wrecked in the first place. If I ever thought about switching insurances Safeco would NOT be any choice I would make or recommend. read more

Isabelle C

WA - 3106 N Argonne Rd, Spokane Valley - 7/12/22

They did amazing on my car. I am so thankful for the quality and efficient job the staff did. The communication was amazing. My estimator Thomas was amazing. Cory or Cody? was also. Thank you so very much

Shaunda S

WA - 3106 N Argonne Rd, Spokane Valley - 5/18/22

I love everything about this store. The staff is absolutely amazing and friendly. My estimator Tom was amazing. Keeping me updated 2× a week was very friendly and made me feel less stressed about my car. The receptionist was very professional and answers all my questions I had. They did everything to give me the best costumer service. I will definitely recommend this location for all of your repairs for your car. I felt my car was taken good care off.

Elvira P

WA - 3106 N Argonne Rd, Spokane Valley - 3/29/22

I literally was impressed with Gerber Collision & Glass. They were right on target, they coordinated my rental car, and they did an excellent job. Finally, I actually dealt with a professional entity. If I could give them six star's they'd get it. Instead they get the max "5".

ROY P

WA - 3106 N Argonne Rd, Spokane Valley - 1/29/22

Excellent work and communication from start to finish. Greatly appreciated.

murray k

WA - 3106 N Argonne Rd, Spokane Valley - 6/11/21

Outstanding service and a great job at fixing my car. I would highly recommend to anyone!

Sara C

WA - 3106 N Argonne Rd, Spokane Valley - 2/9/21

Received texted messages as well as call from Kent regarding the timeline and progress. They even got me my vehicle back to me a day early with a new rim :) Car looks great so Thank you.

Robert C

WA - 3106 N Argonne Rd, Spokane Valley - 4/30/20

A HUGE thank you to Tom and the Gerber team! They worked with me through an absolute insurance/collision nightmare after a hit and run. They provided quality service and had my best interest at heart the whole time. Tom went out of his way (even after weeks of problems that were not their fault) to make sure my 9-month old car was back to 100%.

Emily D

WA - 3106 N Argonne Rd, Spokane Valley - 7/25/19

Timely repair, excellent communication, and great work!

katie g

WA - 3106 N Argonne Rd, Spokane Valley - 11/12/18

Very professional and we'll versed

Stephen L

WA - 3106 N Argonne Rd, Spokane Valley - 10/25/18

Great service. Work time was quoted 3-4 days and was completed in only 3 days. Very satisfied

Ken G

WA - 3106 N Argonne Rd, Spokane Valley - 10/24/18

They were kind respectful and the best. They even gave me doughnut holes. I would recommend them to every one I know. I wish every business treated people they way they do best experience every. thank you so much gerber

mike h

WA - 3106 N Argonne Rd, Spokane Valley - 10/16/18

Overall I had a great experience working with Gerber Collision. They did a great job of staying in constant communication with me about my car. Krystyna, Zak did a great job of paying attention to the small details and treating my car like her own. Again they did a great job of repairing the damage and made sure the car was done and cleaned before the deadline by 4 days. Overall just a great experience and great workers.

Benjamin D

WA - 3106 N Argonne Rd, Spokane Valley - 9/16/18

I live in Coeur d'Alene, ID so I took my Honda CRV to the Gerber's near my home. They were 2 weeks before they could even look at it. Fortunately they are a national company and said that they could call the other Gerber's in Spokane, WA to see if they could fit me in sooner. One day later I get a call from Michael from the Spokane Gerber's and he had it in for evaluation and getting all the parts needed for the repair. Michael called me every Tuesday and Thursday with an update. When my car was ready Michael drove my car to my home. My little Honda looked brand new! However it had a slight shutter at slow speed. Without any hesitation Michael took it back and resolved the issue. The battery needed replaced from the impact, but some software codes needed reset. Upon receiving my car back it looks and drive great. Michael and Gerber's was ... great. I hope to never need auto body work on a car again, but if I do, Gerber's is the only choice. Thank You. read more

Steve B