Washington Feedback

WA - 435 W Tietan St, Walla Walla - 2/20/25

My car was fixed within 1 week and returned to me cleaner than I left it. The repairs look great and the customer service was top notch. Great people to work with. My insurance worked with the company directly so I didn't have to stress about anything except paying my deductible when I picked my car up. Would recommend to anyone.

Tara K

WA - 801 SW 148th St, Burien - 2/20/25

They did a great job repairing my vehicle. All of the staff from all of the involved departments were phenomenal - particularly Sydney, Lorenzo, and Penny. Thank you!

Angela B

WA - 2034 Moore St, Bellingham - 2/12/25

Great service! - collision repair on rear is perfectly restored and done on time and reasonable $ Thank YOU!

TIMOTHY A

WA - 9808 44th Ave NW, Gig Harbor - 2/11/25

Thank you Drew and Sarah for your excellent customer service. You were both warm and welcoming and the work Drew did was top rate. JMC

Jeanmarie C

WA - 3014 E 55th Ave, Spokane - 1/22/25

Did a great job.

Julie P

WA - 821 Central Ave S, Kent - 1/11/25

Excellent customer service by all members of the staff that I interacted with, from the estimator (Shane S.) to front office. Systematic communication/updates week-to-week. Satisfied with completed repair. Great experience all around.

David W

WA - 1627 E Francis Ave, Spokane - 1/3/25

Job well done! Quick turnaround! And the detailing inside & out makes my truck look new again. Thanks to my new truck-repair friends on Francis!

Jack D

WA - 327 N Montgomery Ave, Bremerton - 1/1/25

Hi everybody there at Gerbers! We have had several severe medical situations in our family which occurred right up to Christmas. So, we just have not had time to respond to this card for you. I think I did somewhat on the invoice, but of that, I am not sure of it. The work you did and the help you shared with us from start to finish was unbelievably super excellent. My 2013 Hyundai looks absolutely fantastic. I cannot imagine even thinking about referring family or friends to any shop except yours, should that need come up from all those people. Actually, most of them have seen it and had seen before you got it and have had the same comments I have had when they did a walk around after you were done. So thank you so very much and hope to see you again but only under less severe situations. Thank you so much - All Of You!

Ethan A

WA - 327 N Montgomery Ave, Bremerton - 12/2/24

They did a great job fixing the dent in the roof of the Chevy Bolt.

Martin C

WA - 3106 N Argonne Rd, Spokane Valley - 11/28/24

Best repair experience ever. I loved the frequent updates, either by text or phone. I always knew what was happening. The staff were professional, knowledgeable and friendly. The repair work seems to be excellent, I do know it looks great. I hope I don't have to use Gerber again, but I sure would. I would definitely , definitely highly recommend. Who knew a car repair could generate such love.

Franceen T

WA - 11425 W Sunset Hwy, Airway Heights - 11/24/24

The only place willing to touch my truck. I needed the steering rack bracket welded. They did it right away. Fantastic. Go see these guys.

Mark R

WA - 3014 E 55th Ave, Spokane - 11/19/24

Quick service on my vehicle and the people I dealt with were very pleasant. Felt valued as a customer.

Kate M

WA - 2113 E Olive St, Seattle - 11/19/24

Work got off to slow start due to a virus that sickened much of the staff at this location. But after that they more than made up for it by keeping me very up to date and making the process as smooth as possible. Very friendly and responsible team. I especially want to thank estimators Sydney and Kalen.

Richard J

WA - 2113 E Olive St, Seattle - 11/19/24

Work got off to slow start due to a virus that sickened much of the staff at this location. But after that they more than made up for it by keeping me very up to date and making the process as slow as possible. Very friendly and responsible team. I especially want to thank estimators Sydney and Kalen.

Richard J

WA - 821 Central Ave S, Kent - 11/15/24

Everyone in the office was great. Had great customer service also Tonya was amazing.

Sahsee L