Washington Feedback
WA - 15128 Meridian E, Puyallup - 4/10/25
Excellent service to repair my damaged vehicle and constant updates while delivering top notch customer service always makes for a great experience.
WA - 1318 W 2nd Ave, Spokane - 4/7/25
Supreme quality repair
WA - 8753 15th Ave NW, Seattle - 4/7/25
First of all thank you to Skye for keeping the exhaust fans restricted to 8-5, M-F. The neighborhood appreciates the quiet. Secondly I have been hearing reports about the night crew that I would like to pass on. 1) One night recently they decided to blast the volume on their favorite song to concert level, at 3:45am. It was enough to wake me and a couple of other neighbors. 2) Not this last Friday but the Friday before they decided to run the big exhaust fans after hours 10-15 minutes or more on, then off, then on again, then off, several times. 3) One of the employees is building what he described to a neighbor as a "Lock Box" in the alley behind the shop complete with a poured concrete base. You can check with the city but I don't believe a permanent structure is legal in a city owned alley, and, for the number of incidents we ... read more
WA - 2113 E Olive St, Seattle - 4/6/25
Finished work perfectly and early, returned car clean inside and out. Hassle-free, as they fully dealt with insurance and helped coordinate the rental car. Friendly staff.
WA - 125 SW Everett Mall Way, Everett - 3/28/25
A big shout out to Nick and his crew. They went above and beyond to have my vehicle ready the work was done in expertise and high-quality results. The work was excellent by Nick and he has the crew to back him up a big shout out to Jaz at the front desk, polite, courteous, and very caring. I will highly recommend Nick and everybody in that location to all I know. these guys and ladies are top-notch and professional. I will never go to anybody else if any future work is needed.
WA - 14955 NE 90th St, Redmond - 3/27/25
Excellent service. The quality of the repair looks great. Communication while my car was in the shop was excellent, as well.
WA - 14955 NE 90th St, Redmond - 3/26/25
Devin is an amazing manager and provided timely and accurate updates on my vehicle throughout the entire process. This is a great office and will bring my vehicle here for any future needs. Great team and great service, thank you!
WA - 14201 NE 190 St, Woodinville - 3/25/25
The whole office is very skilled and customer service is Great! But Devin is especially awesome at empathy, detailed explanations, and promise fulfillment...(for us low tech old ladies)
WA - 2113 E Olive St, Seattle - 3/24/25
5 Stars!!! I could not be more pleased by the fabulous job that the Seattle Olive St. team executed. The car looks great. Also, every person I had interactions with was delightful. On top of all this, the car was washed and detailed. They all deserve raises!
WA - 520 Wellsian Way, Richland - 3/2/25
Exceeded expectations when repairing a deep scratch and dent on my Dodge Caravan, also fixing the door. That side of the van looks brand new and it was returned in clean condition. Excellent job. Also friendly and helpful. Kept us informed all the way, and managed to get it done quickly so our rental fees weren't over the roof. Thanks Ryan and the gang. (even returned our rental car for us!)
WA - 14955 NE 90th St, Redmond - 2/25/25
We just had a very pleasant experience with Gerber Redmond and their reps Devin and Joseph. They agreed the sideswipe we had on our Subaru could probably just be buffed out or even just rubbed out with solution. It is a 2016 with 196K miles and we didn't need to replace the door as much as just improve the appearance. They suggested the rub out and the easy fix to a piece that had fallen off when they could have taken us for so much more! Now sold on where to go in the future with bigger repairs! Thanks guys!
WA - 435 W Tietan St, Walla Walla - 2/20/25
My car was fixed within 1 week and returned to me cleaner than I left it. The repairs look great and the customer service was top notch. Great people to work with. My insurance worked with the company directly so I didn't have to stress about anything except paying my deductible when I picked my car up. Would recommend to anyone.
WA - 801 SW 148th St, Burien - 2/20/25
They did a great job repairing my vehicle. All of the staff from all of the involved departments were phenomenal - particularly Sydney, Lorenzo, and Penny. Thank you!
WA - 2034 Moore St, Bellingham - 2/12/25
Great service! - collision repair on rear is perfectly restored and done on time and reasonable $ Thank YOU!
WA - 9808 44th Ave NW, Gig Harbor - 2/11/25
Thank you Drew and Sarah for your excellent customer service. You were both warm and welcoming and the work Drew did was top rate. JMC
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