Southfield, MI - 23859 Telegraph Rd

MI - 23859 Telegraph Rd, Southfield - 10/28/24

The communication was excellent. I was informed at every turn how the repairs were going. Very professional.

Ian F

MI - 23859 Telegraph Rd, Southfield - 9/10/24

Staff are professional, kind and provided consistent courteous customer service throughout the entire process. I would highly recommend choosing the Southfield Gerber Collision & Glass location if you ever had a need for this type of service. Thank You for a stress free experience!

Pam T

MI - 23859 Telegraph Rd, Southfield - 2/27/24

Provided professional customer services and quality work.

Faye M

MI - 23859 Telegraph Rd, Southfield - 11/28/22

Friendly & Personable Service and Efficient Processing of Account.

kost e

MI - 23859 Telegraph Rd, Southfield - 8/12/22

Gerber is a CLASS ACT Collision & Glass shop. Due to the unforeseen circumstances that ended up causing my car to be repaired. My husband & I were extremely grateful for them being on top of their customer service skills. They were able to keep me reassured on every aspect of each repair. I was worried about getting a ticket for driving around without a driver side-view mirror and they went out of their way to order this part asap. It came in earlier then expected and they called us to bring car in to put the new mirror on. During these pandemic days it's so rare, that a local business was so ready to take the time and eagerly help. Offered to direct us with any additional questions or concerns. When the date came for them to repair the damage to the side of my car & two rims this was done in a timely manner. I happened to ... notice an issue on the car in which I called the shop to discuss with the manager. The manager was able to take care of my concern within a week. On a scale from 1 to 10, our family gives them a 12. The location was ideal and employees constantly communicated with us keeping us in the loop. One of the best experiences ever. Another bonus is that they do work with & offer rental car services from a local shop down the street. My husband was thrilled to know how easy the rental was to get and to have it returned to collision shop where they picked up the rental car and completed the rental transaction. Keep up the great work Team Gerber Southfield. It was a pleasure working with such a great company & caring associates. Life is a journey so allow them to make your ride enjoyable!!! read more

DIANA C

MI - 23859 Telegraph Rd, Southfield - 4/27/22

When trying find a shop, I read reviews and was very pleased on what I had read. My experience was absolutely wonderful from beginning to end. Everyone I dealt with was wonderful. The work on my car was terrific. They kept me abreast on what was happening from beginning to end. Very pleased customer.

Ronnette B

MI - 23859 Telegraph Rd, Southfield - 2/14/22

they were kind very professional, and the work was great

Brenda M

MI - 23859 Telegraph Rd, Southfield - 7/29/21

Corbet and theresa were great !!

Cassandra S

MI - 23859 Telegraph Rd, Southfield - 6/24/21

Outstanding job, kept me in the loop at all times. High quality job. Very satisfied. Highly recommend.

John D

MI - 23859 Telegraph Rd, Southfield - 6/9/19

Great customer service. Very professional, thorough details and efficient. My car repairs were completed in just one day. I'm very satisfied with their work. I drove off their lot a very satisfied Customer. I would definitely recommend Gerber Collision to anyone who needs repairs. Thank you.

Stefanie G

MI - 23859 Telegraph Rd, Southfield - 9/2/18

Received excellent service. Jordan was very clear in explaining the work that needed to be done. Megan made sure I understood the paperwork and process. I appreciate so much how easy Gerber Collision made this experience for me. Thank you.

Eileen F

MI - 23859 Telegraph Rd, Southfield - 4/7/18

Stellar customer service! I would highly recommend!

Crystal H

MI - 23859 Telegraph Rd, Southfield - 10/17/17

Everything went very smoothly. Good communication. Everyone in the office was very polite and helpful. Appreciated the quick turn around, text updates and friendly attitude. Overall very pleased with the service I received.

Renee

MI - 23859 Telegraph Rd, Southfield - 8/11/17

Everyone at this location was pleasant and helpful throughout the process. My car was fixed in the time estimated. I received regular e-mail updates on the progress of my repair. They even detailed the inside of my car! I was very pleased and will definitely recommend them to friends, family, and strangers on the street! Great job Team!!! Thank you so much!

Patricia R

MI - 23859 Telegraph Rd, Southfield - 6/28/17

You were all so committed and caring about my repairs! It was wonderful to receive such total commitment to the very extensive damage. Thank you to all for your very dedicated work! Sincerely,

Susan F