Michigan Feedback

MI - 3055 E West Maple Rd, Commerce Twp - 12/20/24

I was unable to access the text link to give feedback so I am giving it here: The repair work appears to be good quality. The customer service was excellent. The shop kept me adequately informed during the repair process. The vehicle was ready when it was promised. Thus far I have not had to return my vehicle for unscheduled rework due to an oversight or dissatisfaction. I would recommend the shop to a friend or family member. The Staff was very professional and had good communication skills. I would rate overall as a 10.

Sharon R

MI - 723 S Wagner Rd, Ann Arbor - 12/20/24

Mike S. did the estimate and overseeing of my car repair and was very professional, friendly and accommodating. I am very pleased with the work and service I received and would highly recommend this location to all I know, for future repairs. They even washed my car before I picked it up! Also, Laurie at the front desk was very friendly and helpful.

Lynn A

MI - 2323 Dix Hwy, Lincoln Park - 12/13/24

Very pleasant and informative. Once in shop quick repairs with cleaned up car

Matthew H

MI - 29187 Gratiot Ave, Roseville - 12/10/24

I couldn't be happier with the service I received. From Cheryl at the front desk to JT, who constantly kept me updated on the progress of my vehicle's restoration. For an auto owner whose vehicle required the services of Gerber, and utilizing an auto rental, the worst thing in the world is not knowing how long you will have to be paying for the rental. Being kept up to date on the repairs was a great stress reliever. I thank Gerber and its entire staff for the stellar service I received.

Don R

MI - 723 S Wagner Rd, Ann Arbor - 12/10/24

Great job - thanks for your help delivering repairs from Carvana/SilverRock. The car paint looks fantastic!

Joshua H

MI - 9987 E Grand River Ave, Brighton - 12/7/24

One issue post repair but they have been very accommodating and responsive.

Vicky K

MI - 2637 W Dickman Rd, Battle Creek - 12/5/24

great friendly service

sandy p

MI - 1508 Capital Ave NE, Battle Creek - 11/25/24

Frankenmuth insurance. This is the third time that I have used this shop and it has been absolutely the best.all the people were helpfull and fun, and the work has been spot on. Thank you

Brian P

MI - 723 S Wagner Rd, Ann Arbor - 11/23/24

On time, appears to be good workmanship and like the guarantee

Jim S

MI - 1436 W Hill Rd, Flint - 11/22/24

I had been to this location when it was Wright Brother's Collision with my other vehicle. Now that it is Gerber Glass and Collision I was very pleased with the service I received, a little bit surprised at my vehicle when I came to pick it up, it looked brand new, the paint job was AWESOME !!! My adjuster Crystal and the GM Stephon were pleasant, knowledgeable and professional. We will bring all four cars here for any service we need in the future.

Priscilla P

MI - 2628 E Kalamazoo St, Lansing - 11/15/24

These guys are amazing! I was beyond hope of being able to get my car repaired in my budget, but I was referred to them and they told me they would do what they could to get me driving again, and they did! Very quick, knowledgeable and friendly service! I will definitely be using them in the future if needed and be referring them to anyone that needs repairs done! I am forever in your debt and beyond thankful for all your help!!

Carrie S

MI - 2323 Dix Hwy, Lincoln Park - 11/15/24

Very good, nice!

Louise F

MI - 1630 Airport Rd, Waterford - 11/12/24

Everyone at Gerber Waterford was very nice. Heath gave us an honest quote and dealt with our insurance company when finding out there was more repairs to be made. He made the front end look new again!

Nancy L

MI - 11727 Merriman Rd, Livonia - 11/12/24

Great service

Kathleen M

MI - 28829 Orchard Lake Rd, Farmington Hills - 11/7/24

Everyone was friendly, helpful, & professional. Great explanations of what work would be done & coordinating with Enterprise. Thank you for such a great experience!! I was dreading the whole process.

Joann K