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Michigan Feedback

 

MI - 8479 Mason Dr, Newaygo - 1/17/25

The car looks and drives great. thank you for fast friendly efficient service.

Robert R

MI - 44053 Van Dyke Ave, Utica - 1/14/25

Great job! Unfortunately we have had our Pacifica in twice for body repair. BUT, fortunately we took our car to Gerber Collision both times. They have never disappointed us, great quality work & always kept us up to date. Should we ever need work done again, we will be sure to take it to Gerber!!

Bruce F

MI - 1801 Eureka Rd, Wyandotte - 1/14/25

Very professional and friendly.

Doris W

MI - 17000 Northville Rd, Northville - 1/12/25

I couldn't be more pleased with the service and repairs received from the Northville, MI shop. Gary C. and his team did a fantastic job. Hannah was super nice and a joy to work with. Meagan managed the process very well. Gary covered every detail to ensure my satisfaction. He was responsive, professional, and dependable. Good customer service is hard to find these days. I give them 5+++ stars and I will highly recommend the Northville location. Thank you!

Brenda A

MI - 2520 S Pennsylvania Ave, Lansing - 1/10/25

The collision center kept in good communication on repairs and worked hard to get our vehicle repairs completed within a week as they knew we didn't have alternate transportation. Staff was kind and answered all questions thoroughly.

Kayla C

MI - 13393 S US Hwy 27, DeWitt - 1/9/25

I had to take my SUV to Gerber Dewitt TWICE in one year, after hitting a deer and then getting rear-ended on accident. Each time, they were efficient, professional, and FAST! The entire process was seamless, and the job(s) were well done! I won't take my car anywhere else!

Jae M

MI - 29187 Gratiot Ave, Roseville - 12/31/24

Great service, quality work and fast turnaround

Wayne T

MI - 1436 W Hill Rd, Flint - 12/22/24

My experience was seamless. My adjuster was Mel, and I found him to be very kind, understanding and willing to answer any questions which I asked. I apologize for not remembering the office lady's name. She was so extremely patient as I worked with my bank to accept my transaction. I definitely recommend Gerber Collision and Glass.

Dianne S

MI - 3055 E West Maple Rd, Commerce Twp - 12/20/24

I was unable to access the text link to give feedback so I am giving it here: The repair work appears to be good quality. The customer service was excellent. The shop kept me adequately informed during the repair process. The vehicle was ready when it was promised. Thus far I have not had to return my vehicle for unscheduled rework due to an oversight or dissatisfaction. I would recommend the shop to a friend or family member. The Staff was very professional and had good communication skills. I would rate overall as a 10.

Sharon R

MI - 723 S Wagner Rd, Ann Arbor - 12/20/24

Mike S. did the estimate and overseeing of my car repair and was very professional, friendly and accommodating. I am very pleased with the work and service I received and would highly recommend this location to all I know, for future repairs. They even washed my car before I picked it up! Also, Laurie at the front desk was very friendly and helpful.

Lynn A

MI - 2323 Dix Hwy, Lincoln Park - 12/13/24

Very pleasant and informative. Once in shop quick repairs with cleaned up car

Matthew H

MI - 29187 Gratiot Ave, Roseville - 12/10/24

I couldn't be happier with the service I received. From Cheryl at the front desk to JT, who constantly kept me updated on the progress of my vehicle's restoration. For an auto owner whose vehicle required the services of Gerber, and utilizing an auto rental, the worst thing in the world is not knowing how long you will have to be paying for the rental. Being kept up to date on the repairs was a great stress reliever. I thank Gerber and its entire staff for the stellar service I received.

Don R

MI - 723 S Wagner Rd, Ann Arbor - 12/10/24

Great job - thanks for your help delivering repairs from Carvana/SilverRock. The car paint looks fantastic!

Joshua H

MI - 9987 E Grand River Ave, Brighton - 12/7/24

One issue post repair but they have been very accommodating and responsive.

Vicky K

MI - 2637 W Dickman Rd, Battle Creek - 12/5/24

great friendly service

sandy p

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