South Carolina Feedback

SC - 100 Fontaine Center Dr, Columbia - 3/21/22

I recently had my car repaired and wanted to let you know that the service level I received was great. I would like to point out one employee in particular, forgive me if I misspell her name, Jamila N, she is the best representation for your company. She has an amazing personality and is a pleasure to deal with, she goes above and beyond what most people in her position would do today. Thank you.

Christina C

SC - 2737 Two Notch Rd, Columbia - 3/1/22

Nice staff I just wish the updates were more specific on what time my repair would be ready not just "50% done" type of updates. Overall good experience and I appreciated the cleaning service

Savanna S

SC - 7433 Broad River Rd, Irmo - 2/27/22

I truly walked in scared not knowing what to expect. Tommy S , the GM took my keys, drove the car into the shop, and 10 minutes later shook my hand, and thanked me for coming. I have never seen such transparency at an auto-repair location. I wish your team much success. Thank you very much!

Sundeep K

SC - 4765 Sunset Blvd, Lexington - 2/21/22

The people at Gerber Collision were very professional and courteous. They were able to finish my repair work perfectly and earlier than expected. I am embarrassed to say that I don't remember the name of the young lady at the front desk; however, she was a delight. Kudos and thank you to everyone.

Anne F

SC - 1104 Atlas Rd, Columbia - 12/4/21

Total Professionals!!

Diane R

SC - 2945 Broad St, Sumter - 11/13/21

On 8/10/21 My brand-new SUV sustained damage. I only had my SUV for 4 days and then I was "T" boned, I was very concerned about where to get my SUV repaired, worried if it would ever be the same again. I did my due diligence to find a repair shop to properly repair my SUV, The name Gerber Collision (formally known as John Harris body shop) name kept coming up. I Went to Gerber Collision to see if it was the repair shop for me. Upon walking in the front office, I noticed a very clean and professional looking front office and was pleasantly greeted by the front office staff. I explained my situation to Jesse, and she explained the complete process from the insurance dealings to the complete repair process. At that time, I felt that I wanted to have my car repaired at Gerber Collision. Gerber Collision handled the entire insurance ... process, and I was impressed how hard Joe worked on my behalf with the insurance company. The repair process took a few months due to parts availability. On 11/12/21 I picked up my SUV from Gerber Collision in Sumter SC and I was overwhelming surprised at the fit and finished of all the parts replaced. The paint work was flawless! I took my car for a test drive, and it was without question a perfect repair. I want to THANK the entire staff at Gerber Collision for achieving perfection. I would definitely recommend Gerber Collision to anyone that is in need of collision repairs. read more

Michael

SC - 2821 Azalea Dr, North Charleston - 11/6/21

Vince , Thank You so much for getting my car repaired in record time!! It look great!! To the rest of the team there, I thank you too! Y'all are so nice!!

Cheryl P

SC - 2737 Two Notch Rd, Columbia - 9/30/21

Flawless experience from the estimate through pick up. Repair work is excellent. No surprises at every step. Excellent communication. Completely satisfied.

Jay W

SC - 273 Riverchase Way, Lexington - 9/11/21

Great job and great service! I love that they call and also update you on the progress of your car repair with texts! It is so nice to be kept in the loop on how the repair is progressing. The repair was perfect and completed in a timely manner. PS: The front office staff is helpful, friendly and great to work with as well! ??

Frances B

SC - 4765 Sunset Blvd, Lexington - 9/3/21

Dropped of car on 9/1 to have bumper replaced and painted. I was able to pick up the car on 9/3.

Doug H

SC - 4765 Sunset Blvd, Lexington - 8/30/21

I called to ask about a repair job/quote today & the CSR, Allison was very helpful. She was courteous, polite & upbeat. It was very nice speaking with a cheerful person for a change.

Kimber S

SC - 9817 Farrow Rd, Columbia - 8/25/21

I just called to check on the progress of my van. It's been there 6 weeks now and I haven't heard anything. I was on hold for 13 minutes, so I hung up. Would someone please email or call me with an update.

Angela S

SC - 4765 Sunset Blvd, Lexington - 8/9/21

From the time I dropped my car off til I picked it up, I was treated phenomenally. Jose, Chase and the whole group are awesome!!

Patti P

SC - 4765 Sunset Blvd, Lexington - 7/17/21

Pleasure doing business with this company. Very satisfied with the work on my truck.

Ralph M

SC - 35 Cecil Reynolds Rd, Bluffton - 7/8/21

I had work done a few weeks ago when they were called John Harris Body Shop. They did a great job on my car. It took a few weeks but it was worth the wait. They were very good about keeping me updated on the progress (or lack of progress), and it was a pleasant experience from start to finish. Highly recommend this shop for collision repair.

Kevin B