Schaumburg, IL - 1001 Remington Rd
IL - 1001 Remington Rd, Schaumburg - 1/21/16
Everyone was professional and courteous. The turnaround on my car was first estimated to be one week, but I got my car back just one day later. It looks great and I couldn't be happier. My car looks great!
IL - 1001 Remington Rd, Schaumburg - 1/9/16
Outstanding service. Communication was clear, updates were frequent, honest, and accurate. Would use again!
IL - 1001 Remington Rd, Schaumburg - 12/21/15
My vehicle was repaired back to mint condition. Plus, minor scuffs aside from original repairs were complimentary buffed out. Great service and highly recommended.
IL - 1001 Remington Rd, Schaumburg - 12/11/15
Thank you to Dana (the estimator) for keeping my folks informed and updated on their car. Dana called them frequently on the status of the repair and explained this clearly and compassionately to elderly people. They even got the car back earlier than anticipated. Their car looks wonderful! We will always bring our cars back in the future.
IL - 1001 Remington Rd, Schaumburg - 12/1/15
I got my car back today & am totally satisfied with the work that was done! The service was excellent all around!
IL - 1001 Remington Rd, Schaumburg - 11/9/15
Easy to work with. Car looks great. Updated every 2 days with progress. Work completed 2 days early.
IL - 1001 Remington Rd, Schaumburg - 10/24/15
Kept me informed of the progress. Very professional.
IL - 1001 Remington Rd, Schaumburg - 10/23/15
I was very happy with my experience at this Gerber location. They kept me informed and made me feel like they cared about the quality of work put into my car. Dana N. was extremely helpful throughout the entire experience and kept me informed on the progress on my car. And Marcus did great work on my car! Looked just like new! Thanks!
IL - 1001 Remington Rd, Schaumburg - 9/26/15
I have never experienced such a wonderful team environment until my visit to Gerber in Schaumburg, IL. Everything was done as promised and everyone gave us exceptional treatment. and courtesy. Communication was excellent throughout and they paid close attention to the smallest details in the repair.
IL - 1001 Remington Rd, Schaumburg - 8/20/15
Great Customer Service!! Rick is the best!! Car looks beautiful got it back a day earlier than expected!! Definitely is a Gold Class Shop!! they reserved a rental car for me (office located in the shop) it was a pain free experience !! I work for I-CAR & wouldn't bring my car aware else to get fixed!! AWESOME WORK!! Highly recommended!!
IL - 1001 Remington Rd, Schaumburg - 8/12/15
Just picked up my first of three cars in for repairs. So far, so great! They scheduled me right away and the work looks excellent. Can't wait to see the second car repaired !!
IL - 1001 Remington Rd, Schaumburg - 8/10/15
great service
IL - 1001 Remington Rd, Schaumburg - 7/24/15
I give more than 5 stars. The service is top notch. Everyone I have dealt with is so helpful and professional. I would highly recommend Gerber to anyone. We have had several collision repairs completed and I am so impressed with the communication. Keep up the great work!
IL - 1001 Remington Rd, Schaumburg - 7/19/15
Beautifully done, on time.
IL - 1001 Remington Rd, Schaumburg - 6/26/15
My wife and I truly received excellent service, but we call it "A WOW" customer experience! The claims estimator, Dana N. was friendly, courteous and professional!!! She explained everything to us, as far as the process and asked us if we had any questions; the few we had she explained. And another gentleman, Marcus was so helpful to us when we came to pick up our car. To look at our car and the repairs that were done, we said to ourselves, they did a great job; this car looks brand new. Also, I need to make mention of from day one with the receptionist and anyone that we came in contact with, the service from all was outstanding.!!
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