Schaumburg, IL - 819 Estes Ave
IL - 819 Estes Ave, Schaumburg - 7/24/13
Had an outstanding expierence working with this Gerber location and in particular the manger (Matt). He took personal attention of my '97 Mustang and seemed to understand how much I cared for my car and seemed to take extra care of my car. The work done on my car was done correctly and the customer attention was fantastic. Great visit.
IL - 819 Estes Ave, Schaumburg - 7/19/13
From start-to-finish, I was completely blown away with this company -- their customer service is impeccable as is their repair work. I received a very reasonable quote through their iPhone application and with just a couple of pics of the damage and the vin, it took about 2 days to get my quote. Once I was able to make an appointment, I called and set it all up. I was able to bring in my car the very next day. Throughout the process, they would send me updates about my car's repair work through texts and I heavily appreciated that. My car was scheduled to be done by the following Tuesday, but it was done more quickly and I got it back on Friday. Melissa at the front desk was a peach and Matt who repaired my car did an outstanding job.
IL - 819 Estes Ave, Schaumburg - 7/18/13
Outstanding staff! Top notch service!
IL - 819 Estes Ave, Schaumburg - 7/10/13
A job that exceded my expectations. The car looks like new. Matt , the guy who handled the job was great. Very impressed with the operation. Thank you mr. Gerber.
IL - 819 Estes Ave, Schaumburg - 7/3/13
Great job but customer service ,I just have to say the work was incredible the paint job was awesome.My Truck look s grate . The workers get 7 stars the front staff 5 stars.The General Manager Matt Henneken was a grate Manager to work With. Thank You Matt.
IL - 819 Estes Ave, Schaumburg - 6/17/13
Had an outstanding expierence with Matt at Gerber. We were not able to drop off our car on Monday to be worked on so Matt worked with us on having our car dropped off on Saturday and allowing us to have a rental an extra two days so that we would be able to be at our work on time on Monday. Also the work done on our Passat was very well done and looked brand new after it was completed.
IL - 819 Estes Ave, Schaumburg - 5/15/13
"My apologies for missing your call. That said, I am uber excited to get my car back today by 5:30pm. I have to make it a point that Steve has been nothing but accommodating to my needs as I know I have been a "frustrated" customer. I really appreciate his professionalism and his going above and beyond. I will see you in a couple of hours. Thank you. Z"
IL - 819 Estes Ave, Schaumburg - 4/2/13
"I couldn't have been more happy with the service. The techs are miracle workers. They took such great care of fixing my car and detailing it when it was finished. It was if I received a brand new car in the end. The secretary, manager, and "quote/estimate guy" were so polite and made this experience quite pleasant. Thank you all so much!"
IL - 819 Estes Ave, Schaumburg - 12/3/12
Professional courteous service, very good workmanship. Car cleaning inside and out was great! Thanks!
IL - 819 Estes Ave, Schaumburg - 11/9/12
extremely pleased with great service, friendly staff. The work on the bumper was perfect. The best part was when I got into my car, I could not believe my eyes, the inside of my car from the carpeting to the dashboard looked like new, to my surprise. It hasn't looked that good since I drove it off the lot of the dealer in 2004. Thanks again, I will be sure to tell my friends about the great job and excellent service I received.
IL - 819 Estes Ave, Schaumburg - 11/1/12
Everyone that helped with the repair of my vehicle helped to make a horrible experience easy. It was a pleasure to work with Nicole, Laurie and Steve. My looked great when it was returned. Jose did a fantastic job detailing my vehicle. It looked like new. It was so nice dealing with people that actually took the time to explain everything in detail to me that was being done with my vehicle and to answer any questions i had throughout the process. My co-workers use this Gerber location too.
IL - 819 Estes Ave, Schaumburg - 10/10/12
What an awesome job that was done on my car. I had the rear bumper repaired (deep scratches and some nicks) and it looks like a new bumper. Everyone there was so helpful, professional and just great, especially Lori and the gentleman who did the estimate.
IL - 819 Estes Ave, Schaumburg - 10/10/12
Great service., prompt and personal., work completed as promised, cleaned inside and outside of vehicle., would recommend
IL - 819 Estes Ave, Schaumburg - 8/6/12
Gerber Collision did a very good job with my car. They made it looks brand new. My bumper had a big whole in it and all my 4 tires were wrecked! It looks fresh with a new bumper, new tires, new paint job, and the inside was nice and clean. I definitely wreck-commend Gerber Collision and Glass!!
IL - 819 Estes Ave, Schaumburg - 7/20/12
everything was done as promised, car looks good. Lady working in office is great to deal with!
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