Roswell, GA - 11200 Alpharetta Hwy
GA - 11200 Alpharetta Hwy, Roswell - 4/13/11
I just wanted to take a moment to thank you again for your kindness and taking your valuable time to put my outside mirror back on. I had not realized how much I missed seeing out of a complete mirror until I was driving back to work and what do you know?????????? I could actually see behind me again! And the mirror was still attached when I got back to work! Rest assured, I will recommend you & Gerber Glass & Collision to anyone needing car / truck repairs or automotive glass work done
GA - 11200 Alpharetta Hwy, Roswell - 3/31/11
Thank you Gerber Collision for bringing back quality service! Not only did you get my car back on the road looking bettter than ever, your staff was extremely pleasant to deal with and I actually felt like the customer. Mike gave me details of the repair and kept me updated on my car's status and showed genuine concern with me being a satisified customer! On top of that Mike even referred me to another shop to get my brakes fixed and I saved about $220! ... World Class Service... exactly what I received!
GA - 11200 Alpharetta Hwy, Roswell - 3/30/11
I was in the process of filling out my feedback but lost it. So I don't know if you got it or not. I just want to let you know the people at Gerber were professional, customer focused and easy to do business with. When I took my car in for an estimate, they were courteous, they took all the pictures they would need when I was ready. They worked with my schedule to get it fixed. They also did an excellent job on the repairs. My hat goes off the the people at Gerber in Roswell. Mike was a pleasure to do business with. I would recommend using them to everyone.
GA - 11200 Alpharetta Hwy, Roswell - 3/29/11
JENNIFER WAS MY APPRAISER AND SHE MADE ME FEEL AS THOUGH MY CAR WAS THE ONLY ONE THAT MATTERED TO HER, DESPITE HER HAVING A BAY FULL OF CARS. DURING OUR FIRST MEETING, SHE WALKED ME THROUGH THE DAMAGE THAT WAS DONE TO MY CAR. HER KNOWLEDGE OF THE DAMAGED DONE TO MY CAR, ATTENTION TO DETAIL AND PROFESSIONALISM BECAME OBVIOUSLY APPARENT TO ME. I HAD NO RESERVATIONS ABOUT CHOOSING GERBER TO REPAIR MY CAR AFTER THAT INITIAL MEETING WITH JENNIFER
GA - 11200 Alpharetta Hwy, Roswell - 3/26/11
Terrific job & terrific customer service! Jennifer Parker was the appraiser for my car. She was amazing...prompt, professional, & kept me informed throughout the entire process. It was a bonus that she was such a nice & caring person. Gerber is lucky to have her for an employee! My car looks great & runs great...I couldn't be more pleased! Thank you Jennifer & Gerber Collision!
GA - 11200 Alpharetta Hwy, Roswell - 3/19/11
We couldn't be more satisfied with the workmanship and service we received on our '08 Acadia. On the service end Mike Upton was on top of everything and kept us informed along the way. When we brought our car back for a minor touch up there was no hassle and everything was done. The guys/gals doing the actual work are top notch.
GA - 11200 Alpharetta Hwy, Roswell - 3/16/11
Gerber took care of everything. They called the person at fault's insurance and settled all the payments for me. They called and set me up with a rental car and had them pick me up at Gerber. I didn't have to wait long at all before I was helped. Mike Upton explained what needed to be fixed and how long it would take, and it was ready the day he said it would be ready.
GA - 11200 Alpharetta Hwy, Roswell - 3/8/11
Gerber did a great job. Mike Upton was great to work with. He gave me daily up dates and did whatever it took to get my car fixed and back to me as soon as possible. In fact Gerber even got my car done two days early! I will definitely recommend them to anyone and keep them in mind for future service.
GA - 11200 Alpharetta Hwy, Roswell - 3/7/11
They were prompt, courteous and professional. Mike Upton did a great job of working with the insurance company and getting the right parts. The paint job was excellent. While there was one minor issue with the window not closing properly, I brought it back in and they adjusted it quickly. So far - it has been working fine.
GA - 11200 Alpharetta Hwy, Roswell - 2/28/11
I was referred to Gerber Collision by my insurance company (USAA-the best insurance company!). It was an excellent decision. My appraiser, Mike Upton did an outstanding job in keeping me informed of the status of my vehicle, providing a fair and reasonable quote and his customer service was top notch. Sally who greeted and served me each time I came into the shop is another great asset to your store. Thank you I will definitely come back if I ever need to.
GA - 11200 Alpharetta Hwy, Roswell - 2/28/11
Great work and Jennifer did an exceptional job of communicating with me and keeping me updated regarding the status of my repair.
GA - 11200 Alpharetta Hwy, Roswell - 2/24/11
Excellent service arriving and leaving. prompt and very friendly. I really felt as if I was being taken care of. car looks brand new, and it was even cleaned!! beautiful workmanship.
GA - 11200 Alpharetta Hwy, Roswell - 2/19/11
Mike Upton did a great job with my car!
GA - 11200 Alpharetta Hwy, Roswell - 2/19/11
This is the second time I took my car to Gerber in Roswell and for the second time they did an exemplary job or repairing my car. Further, they polished the old finish so well that it truly looks great. Mike stayed in touch with me during the few days while my car was at Gerber. He let me know that progress was being made and that no problems were encountered. The amount of my final bill was exactly as provided to me on the estimate even though Gerber performed a few additional tasks that were not on the estimate. I am completely satisfied and highly recommend Gerber Collision in Roswell.”
GA - 11200 Alpharetta Hwy, Roswell - 2/16/11
This is the second time I took my car to Gerber in Roswell and for the second time they did an exemplary job or repairing my car. Further, they polished the old finish so well that it truly looks great. Mike stayed in touch with me during the few days while my car was at Gerber. He let me know that progress was being made and that no problems were encountered. The amount of my final bill was exactly as provided to me on the estimate even though Gerber performed a few additional tasks that were not on the estimate. I am completely satisifed and highly recommend Gerber Collision in Roswell.
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