Rockford, IL - 6801 Mill Rd
IL - 6801 Mill Rd, Rockford - 10/20/17
Best collision center i have ever used. Customer service Jennifer Z. was a life saver.From start to finish i had updates on how my cars repairs were coming along. They made sure our rental was made and waiting when we arrived. Made sure we were happy with service and car. Gary R. and his crew did an amazing job on the work and went above and beyond our expectations. We will be returning to them in near future for some other work and buffing. Amazing Job!!!
IL - 6801 Mill Rd, Rockford - 9/21/17
Quick service, very friendly staff! I will definitely recommend!
IL - 6801 Mill Rd, Rockford - 8/10/17
The team at the Rockford Location were fantastic with my service. Without going into a long story, they could not have been more accomadating and work on my car was excellent. My dealings with Gary, Ryan and Tesha were of the friendliest.
IL - 6801 Mill Rd, Rockford - 7/4/17
Great service from all.
IL - 6801 Mill Rd, Rockford - 6/20/17
They did a great job of getting me the estimate, coordinating with my insurance company (USAA), finding that there was more body damage than originally noted, and still getting my car completed and delivered within the original time frame.
IL - 6801 Mill Rd, Rockford - 6/14/17
Very friendly and helpful. Had over $6000.00 of hail damage which took 2 weeks to repair. GERBER paid for a loaner car from Enterprize for the entire time our car was being repaired. We chose GERBER because we wanted a Christian Company and very supportive of community events, ie. Rockford Food Pantry.
IL - 6801 Mill Rd, Rockford - 5/26/17
On Easter Sunday of 2017 our vehicle was backed into during a family function. The process was scary for everyone involved because of the normal fears associated with insurance costs, premiums etc. We planned on paying out of pocket. After comparing repair quotes from several local body shops, Gerber by far beat out the competition with their excellent customer service and the price was right! Gary was the gentleman who helped my fiancee upon her first visit to the shop. He took the time to walk us through the entire process and answer all our questions. He was a salt of the earth kind of guy .This was the only body shop that said they would repair rather than replace. The repair only took 3 days and looks like new!
IL - 6801 Mill Rd, Rockford - 4/19/17
Excellent customer service and excellent work in a very efficient time vehicle received when promised
IL - 6801 Mill Rd, Rockford - 3/25/17
all went good
IL - 6801 Mill Rd, Rockford - 3/8/17
The process from dealing with the ins. co. to getting my car fixed worked out flawlessly. The people at Gerber definitely was as personable as you could ask for and did an amazing job on the repairs. If I need to ever use a body shop again I won't hesitate to go to Gerber. Thanks a lot.
IL - 6801 Mill Rd, Rockford - 1/19/17
Gerber informed me how to manage getting a rental car and get my car to their shop. Employees were very nice, atmosphere was relaxing, and location was convenient. The day I dropped off my car, there was freezing rain. A nice young employee spreading salt gave me his arm and helped me across the frozen parking lot to the door. He also helped with my bags that I needed to put in the rental car for my job. Email updates were a nice touch and the car was ready much earlier than expected. GOOD JOB GERBER!
IL - 6801 Mill Rd, Rockford - 12/30/16
Repair completed on time and looks great!!!
IL - 6801 Mill Rd, Rockford - 12/19/16
Great service.I will definitely use your services again if needed.
IL - 6801 Mill Rd, Rockford - 12/2/16
Back bumper looks like new, and the whole car is clean inside and out. Thanks for making my car look NEW again. Would not hesitate to recommend Gerber Collision & Glass to anyone. Thanks
IL - 6801 Mill Rd, Rockford - 10/8/16
Great quality service. Updates on repair were quick
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