Orlando, FL - 420 N Kirkman Rd
FL - 420 N Kirkman Rd, Orlando - 11/17/24
Both employees who worked with me were excellent in their communication about my repair and facilitating my rental car during the repair. Jason worked with me to do the estimate and when I picked up my car only a few days later. The repair was perfect and completed in a shorter time period that I was expecting. Gerber will be my repair facility going forward.
FL - 420 N Kirkman Rd, Orlando - 11/15/24
I have used Gerber several times and I keep going back to them. Recently I managed to back out of my garage and the back of my right rearview mirror clipped the garage door. I went to Gerber and it was fixed very quickly. I worked with Jason P. Super nice and so helpful!
FL - 420 N Kirkman Rd, Orlando - 7/16/24
Rather easy, without confusion. The work looks good. The service writer was great, helping me through the process. The Paint smell was difficult for a few day afterward.
FL - 420 N Kirkman Rd, Orlando - 6/14/24
Received my sons vehicle back in a weeks time in perfect condition after a collision repair. This location was the most professional, timely and friendly service I have received to date. They kept me updated on a regular basis as to the status of the repairs and came in right on time with the repair. Almost make you want to ding your vehicle, just to take it back there. lol In all seriousness, this was actually the most pleasurable experience I have ever had with any service. Thank you and hope not to have to see you again but if needed, I will be back.
FL - 420 N Kirkman Rd, Orlando - 4/9/24
They were very respectful, flexible, and informative in my time there. Jason constantly kept me updated during the process and was informative and responsive when questions were asked. The fixed up my Hyundai Accent well!! And it looks brand new!
FL - 420 N Kirkman Rd, Orlando - 2/9/22
Great shop! Marc made the process simple and fast. Repairs were completed quickly and efficiently.
FL - 420 N Kirkman Rd, Orlando - 8/23/17
The service we received exceeded our expectations. From the first initial contact with the General Manager Gustavo G. and his friendly staff who assured us that our vehicle would be in good hands, to the continuous updates of our vehicle's repair process, and to final pickup of our vehicle that looked as if it never was involved in a motor vehicle accident. We highly recommend Gerber Collision & Glass to everyone in need of a vehicle body repair that want to interact with an exceptional staff, have their vechicle repaired in a timely manner, and receive an excellent finish product.
FL - 420 N Kirkman Rd, Orlando - 8/21/17
The Estimator, Maria, and Manager, Gus, were extremely proficient and courteous during the initial procedure to have the damage to my car repaired. They were professional and very knowledgeable when they explained the repairs and the repair estimate to my car. They were very expedient with the repairs and constantly emailed the progress status of my car repairs. I would definitely recommend this establishment to friends and relatives.
FL - 420 N Kirkman Rd, Orlando - 8/11/17
These people were amazing they call you they text you they get the job done .I'm so happy with the results . They get above five stars from me .
FL - 420 N Kirkman Rd, Orlando - 7/26/17
Staff was every friendly and keep me up to date the hold time my car is being repaired great customers service
FL - 420 N Kirkman Rd, Orlando - 7/25/17
From the moment I stepped in the door, left, and came back to pick up my vehicle, I felt that Gerber knew the importance of getting my vehicle back to me as soon as possible. Even though the time frame was important they were able to get me back into my vehicle sooner than I expected. The professionalism of the staff was next level and I always felt like I was the only client there, even though I knew otherwise. I was VERY impressed with the final repairs and the staff even washed and cleaned the inside of the vehicle. This was something they weren't obligated to do but that extra step just reaffirmed my opinion of the company. I would NEVER wish anyone to get into an accident. But if they did I would HIGHLY RECOMMEND Gerber for all of their collision repair needs. Thank you SO much!!! You guys ROCK!!!
FL - 420 N Kirkman Rd, Orlando - 6/14/17
My initial review wasn't the best. I had a problem with my car overheating after I got my car back. I took my car back to the shop. Maria went above and beyond to make sure it was fixed at no cost to me with the insurance company and called me to inform me of updates daily. I want to thank the team at the Kirkman location for going above and beyond. I really appreciate everything you have done. Thank you!!!!
FL - 420 N Kirkman Rd, Orlando - 3/10/17
After such a serious accident and having to leave my car 90 miles away from home, it was not a comfortable feeling. The situation changed with the help from Kailin. She was always super pleasant and polite. For me this made all the difference. Then I get a call from Angel, who kept me abreast of what was going on with my car. One could not ask for more. He too was great. If all your shops have employees like this it's no wonder as to why you have so many shops.
FL - 420 N Kirkman Rd, Orlando - 3/4/17
Just wanted to acknowledge and thank two of your very fine employees, "Kaylin" and "Angel" at 420 N Kirkman Road in Orlando. Both of these individuals exhibited a true professional spirit along with their "eager to please" customer service. Based on my recent car repair experience at this Gerber Collision & Glass location, I would rate them 5-stars!
FL - 420 N Kirkman Rd, Orlando - 10/17/16
The people at Gerbers are very professional and fun! They keep you informed about the progress on your car and will answer any question you may have for them! My car is a 2004 and I had a door replaced and another side panel repaired. The paint job was unbelievable! You can't even tell the difference in the colours! They matched perfectly! If you need to trust repairs to your car with anyone, pick Gerbers! A real team of experts from the time you walk in the door till the time you pick up your car!
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