Oklahoma Feedback

OK - 201 E Memorial Rd, Oklahoma City - 12/20/24

I wanted to take a moment to comment on the wonderful service that I received at this Gerber location. I'd first like to say Debbie L, Toni and also Dana treated me with the utmost respect and care every time I called! Debbie was very thorough in her explanation of the damages, setting my expectations for the repair and also very prompt with notifications be it text or a phone call which works well with my busyness at work. The repair work and getting my car back is not the sum of my review, it's the service I got. Every time Toni answered the phone regardless of how busy it might have been, that was never passed off to me. Debbie's follow through on trying to get the car done sooner was not something I expected but appreciated! Lastly I want to say I stopped to drop off my car after thanksgiving and there was a huge potluck they had and ... what I observed is a team of people who's love for each other shines through in each interaction both internally and externally to me the customer. THANK YOU! God Bless! read more

Demyilo R

OK - 701 W Freeport St, Broken Arrow - 12/20/24

Very awesome repair work. Looks 100% better than before. Very professional. Have used Gerber before. I'll always recommend Gerber to family and friends. I honestly don't think there's a better repair shop than Gerber. Thank you so very much!!!

Marc V

OK - 1205 W Dewey Ave, Sapulpa - 12/19/24

So phenomenal. Can't put into words how amazed I am. Destiny is 10/10. She knew her stuff. The turn around time was so fast. Body work on my car was 10/10

Chloe W

OK - 10607 S Memorial Dr, Tulsa - 12/16/24

Would give this place 10 stars if I could!! Very personal and professional and even delivered our vehicle to our home when work was completed due to a family funeral that kept us from picking up in the day they finished our repairs. Fast forward a year and four months later our headlights quit working and was very quick and diagnosing the issues and fixing. The lifetime warranty on work done was a lifesaver. Jay was so Great to deal with!! Would definitely recommend this place to anyone! One of the best experiences in customer service that I've ever had!!

Chris B

OK - 8939 N Garnett Rd, Owasso - 12/15/24

I am very overdue in writing this review. Thank you Brandon and Alex for working on making my 2011 Silver Rogue shine like new! I have had Gerber work on several cars needing both minor and major body work and repair. They have always done a GREAT JOB and worked hard to make sure I was completely satisfied. Will continue to recommend you guys highly!

Tom

OK - 2909 E 15th St, Tulsa - 12/5/24

Overall great experience with body work at this location. Appreciate those involved in getting my truck finished. They even washed my truck before I picked it up. Thank you!!

Danny S

OK - 201 E Memorial Rd, Oklahoma City - 11/27/24

Toni and the staff at Gerber on Memorial provided the most detailed, transparent, friendly, professional service, I would recommend them wholeheartedly to anyone! They really went above and beyond to assist me with repairs on my vehicle.

Janie F

OK - 10607 S Memorial Dr, Tulsa - 11/25/24

The team took care of me from beginning to end. They kept me updated the whole process and did amazing job on my car. If I ever need work done this is the only place I will go.

Darius S

OK - 2909 E 15th St, Tulsa - 11/18/24

Had my car there for body damage to the right front panel/fender. They were very helpful and explained thoroughly what they needed to do to complete the repair. They completed the repair in 10 days, exactly as they had anticipated. The work was done well and everything looked good when I picked up the car. I really love the lifetime warranty on the work and the paint. If I need body work in the future, which I pray I do not, I will absolutely return to Gerber.

Jeffrey T

OK - 9233 S Memorial Dr, Tulsa - 11/18/24

I recently had the pleasure of having my truck repaired at Gerber Collision Center at 92nd and Memorial. And I must say, the experience was outstanding! From the moment I walked in, I was greeted by Grant who was so professional and courtesy. Grant took the time to thoroughly assess the damage and provide a clear, detailed estimate of the work needed. I wasn't sure what to expect due to having hit a deer with my truck at 70 MPH. The actual repair work exceeded all my expectations. The quality of craftsmanship was top-notch, making my truck look as good as new. The technicians were meticulous, ensuring that every detail was perfect. They used high-quality parts and materials, and the paint job was flawless, seamlessly matching the rest of my vehicle. Moreover, Grant kept me informed throughout the entire process, providing updates and ... ensuring that the repair was completed in a timely manner. Grant's dedication to customer satisfaction was evident in every interaction. I am incredibly grateful for the excellent service and outstanding work done on my truck. Gerber Collision Center has earned my trust, and I would highly recommend them to anyone in need of collision repair. Thank you read more

Robin P

OK - 3730 NW 166th St, Edmond - 11/15/24

The lady at the front desk is super kind and helpful (sorry I don't have her name) and Jeff was great at handling my repair on my 2023 Mercedes Benz after someone hit me on the highway! I was super sad that my brand new vehicle was now damaged at no fault of my own, but Jeff and Gerber Collision assured me that my vehicle would be back to perfect, and everything would be Benz Certified since they are the only Benz certified shop in the OKC area. They also let me know if I am having any issues or concerns with anything at any point, to let them know and they will get my vehicle looked at promptly. Thank you for taking great care of my (baby) Benz!!! ??

Amber A

OK - 9233 S Memorial Dr, Tulsa - 11/15/24

This company did a wonderful job on my jeep repairs after it was hit. Backed in to the front of my jeep you would never know it. My jeep turned out perfect like brand new. I'm so happy. Thank you from the bottom of my heart.

Carla W

OK - 201 E Memorial Rd, Oklahoma City - 11/13/24

Toni took care of me from beginning to end. From my first call to make an appointment, through reschedules, updates, and pick up. Toni stayed in contact throughout the entire process, was so kind and helpful, and she even remembered me when I came in. On top of everything else, she told Enterprise Car Rental that they would give me a car the morning I dropped off my car even though they said they wouldn't have one ready until that afternoon...and they did what she told them!!! That literally made my day! Dana was also incredibly helpful when I dropped off my car. She looked over the damage and took her time explaining things. When I picked up my car, she walked me through all of the repairs so that I understood the work that was done. And last, but not least, shoutout to all of the behind the scenes crew who did the repairs and paint. My ... car looks as good as new!! I'm so happy with the work that was done and am so thankful for everyone involved in making this a seamless process. read more

Cynthia B

OK - 7801 S Shields Blvd, Oklahoma City - 10/28/24

Laura was amazing. She explained everything in great detail and would keep me updated about the cars progress. Dealing with insurance companies is stressful and she made sure I was in the loop more than the insurance ever did. Thank you Laura!

Karen F

OK - 9233 S Memorial Dr, Tulsa - 10/20/24

Beautiful work and they buff out a rough spot for me on another area away from the work done as a courtesy for me. The car is beautiful!

nelson s