Oklahoma Feedback

OK - 701 W Freeport St, Broken Arrow - 2/2/25

Best customer service of any kind that I have had since Covid first started. This team would get 10 stars from me.

Carroll P

OK - 701 W Freeport St, Broken Arrow - 1/31/25

Excellent customer service. The office staff was attentive and communicated well. The car was done ahead of the promised date. The car looks brand new.

Brenda K

OK - 1814 E 2nd St, Edmond - 1/25/25

Great service! Kept me updated on the progress of my repairs, as promised. Very satisfactory results! Would definitely recommend!

Colleen H

OK - 7801 S Shields Blvd, Oklahoma City - 1/24/25

someone cracked a tail-light on my F-150 and scraped it leaving white paint. Thank goodness no body damage. Got an estimate 1/2 of what a dealer wanted. Got it back within 2 days.. Not only was the work done correctly but they cleaned my car and wiped down the entire inside and swept it out !!!. Best place to take your vehicle to get it fixed.!!!

Jane L

OK - 701 W Freeport St, Broken Arrow - 1/23/25

See my review. I am quite pleased with the repair work done by Gerber on West Freeport in BA. Dana, the estimator and technician, was fantastic, especially in communicating with me.

Timothy K

OK - 10002 E 51st St, Tulsa - 1/18/25

Splendid repair work on my vehicle. Thank you.

Pamela S

OK - 1814 E 2nd St, Edmond - 1/17/25

5 stars does not seem enough for the outstanding quality and service that I received. They had me all fixed up in 4 days. There was an extensive amount of damage they wasted no time. Then Josh B personally delivered my vehicle to me when it was completed. It's nice to know when something unexpected happens to our vehicles that they were professional and communication along the way was very much appreciated. I would definitely recommend them !!!

Marie G

OK - 2400 Sunset Dr, #2128, El Reno - 1/16/25

Words cannot provide justice for my experience with Gerber. They went above & beyond. My techs name was Chris. Their customer service is impeccable! U can't find good cust svc anymore but they were extraordinarily amazing! My car repairs- cannot tell it was ever wrecked! They detailed my car inside & out & even cleaned under my hood!!!!! They called me halfway thru to give an update. They had my car ready the morning of the day they said it'd be ready & they delivered it to me bc I didn't have a ride to get it. Everyone there was amazing! I would highly recommend Gerber Collision to everyone! They truly were AMAZING & went above & beyond which is rare if not obsolete antlymore so I was really impressed. Especially with the way my car turned out, it looks amazing!

Cassandra P

OK - 8939 N Garnett Rd, Owasso - 12/30/24

Mitchell was incredibly helpful through the whole process. He communicated regularly about the repairs and delivered on his promises! The repairs are immaculate! I will always use them in the future.

Micah B

OK - 1814 E 2nd St, Edmond - 12/26/24

I was very impressed and pleased with the results. Will definitely refer people.

Baro H

OK - 201 E Memorial Rd, Oklahoma City - 12/20/24

I wanted to take a moment to comment on the wonderful service that I received at this Gerber location. I'd first like to say Debbie L, Toni and also Dana treated me with the utmost respect and care every time I called! Debbie was very thorough in her explanation of the damages, setting my expectations for the repair and also very prompt with notifications be it text or a phone call which works well with my busyness at work. The repair work and getting my car back is not the sum of my review, it's the service I got. Every time Toni answered the phone regardless of how busy it might have been, that was never passed off to me. Debbie's follow through on trying to get the car done sooner was not something I expected but appreciated! Lastly I want to say I stopped to drop off my car after thanksgiving and there was a huge potluck they had and ... what I observed is a team of people who's love for each other shines through in each interaction both internally and externally to me the customer. THANK YOU! God Bless! read more

Demyilo R

OK - 701 W Freeport St, Broken Arrow - 12/20/24

Very awesome repair work. Looks 100% better than before. Very professional. Have used Gerber before. I'll always recommend Gerber to family and friends. I honestly don't think there's a better repair shop than Gerber. Thank you so very much!!!

Marc V

OK - 1205 W Dewey Ave, Sapulpa - 12/19/24

So phenomenal. Can't put into words how amazed I am. Destiny is 10/10. She knew her stuff. The turn around time was so fast. Body work on my car was 10/10

Chloe W

OK - 10607 S Memorial Dr, Tulsa - 12/16/24

Would give this place 10 stars if I could!! Very personal and professional and even delivered our vehicle to our home when work was completed due to a family funeral that kept us from picking up in the day they finished our repairs. Fast forward a year and four months later our headlights quit working and was very quick and diagnosing the issues and fixing. The lifetime warranty on work done was a lifesaver. Jay was so Great to deal with!! Would definitely recommend this place to anyone! One of the best experiences in customer service that I've ever had!!

Chris B

OK - 8939 N Garnett Rd, Owasso - 12/15/24

I am very overdue in writing this review. Thank you Brandon and Alex for working on making my 2011 Silver Rogue shine like new! I have had Gerber work on several cars needing both minor and major body work and repair. They have always done a GREAT JOB and worked hard to make sure I was completely satisfied. Will continue to recommend you guys highly!

Tom