Oklahoma City, OK - 201 E Memorial Rd
OK - 201 E Memorial Rd, Oklahoma City - 12/20/24
I wanted to take a moment to comment on the wonderful service that I received at this Gerber location. I'd first like to say Debbie L, Toni and also Dana treated me with the utmost respect and care every time I called! Debbie was very thorough in her explanation of the damages, setting my expectations for the repair and also very prompt with notifications be it text or a phone call which works well with my busyness at work. The repair work and getting my car back is not the sum of my review, it's the service I got. Every time Toni answered the phone regardless of how busy it might have been, that was never passed off to me. Debbie's follow through on trying to get the car done sooner was not something I expected but appreciated! Lastly I want to say I stopped to drop off my car after thanksgiving and there was a huge potluck they had and ... read more
OK - 201 E Memorial Rd, Oklahoma City - 11/27/24
Toni and the staff at Gerber on Memorial provided the most detailed, transparent, friendly, professional service, I would recommend them wholeheartedly to anyone! They really went above and beyond to assist me with repairs on my vehicle.
OK - 201 E Memorial Rd, Oklahoma City - 11/13/24
Toni took care of me from beginning to end. From my first call to make an appointment, through reschedules, updates, and pick up. Toni stayed in contact throughout the entire process, was so kind and helpful, and she even remembered me when I came in. On top of everything else, she told Enterprise Car Rental that they would give me a car the morning I dropped off my car even though they said they wouldn't have one ready until that afternoon...and they did what she told them!!! That literally made my day! Dana was also incredibly helpful when I dropped off my car. She looked over the damage and took her time explaining things. When I picked up my car, she walked me through all of the repairs so that I understood the work that was done. And last, but not least, shoutout to all of the behind the scenes crew who did the repairs and paint. My ... read more
OK - 201 E Memorial Rd, Oklahoma City - 8/17/24
I am profoundly grateful to Alan C. for ensuring my car repair was of the highest quality results possible. My insurance company Progress Northern, yes my insurance company told Gerber Collision & Glass to use salvage parts to repair the damage to my 2022 Hyundai Sante Fe with only 29K miles on it, never left outside since the day I drove it off the showroom floor, not a scratch until the nasty accident occurred. Alan C. refused to accept and deliver such poor-quality workmanship and tarnish the excellent standard of Gerber Collision and Glass. Thank you to Alan and the entire Gerber team for standing for strong work ethics and values.
OK - 201 E Memorial Rd, Oklahoma City - 6/19/24
I wanted to thank Kelly D. for taking care of my car. He went above and beyond to fix the issue..I was told by another shop I needed to replace a part. Kelly took time to look at the problem and was able to fix it without having to replace the actual part. He listens to his customers and finds the best way to help them. Alan was also very helpful with my car. I just want to express my gratitude to this shop and these guys for their help. We will definitely use them again for future car repairs.
OK - 201 E Memorial Rd, Oklahoma City - 6/18/24
I absolutely appreciate this shop! Everything was great from start to finish. The were all polite and answered all my questions. I will definitely use them again in the future.
OK - 201 E Memorial Rd, Oklahoma City - 5/31/24
Debbie was amazing and very helpful despite the whole process! Definitely would recommend this location for good service :)
OK - 201 E Memorial Rd, Oklahoma City - 1/24/24
My daughter's car had been in an accident. Joe Priest was our estimator. He was polite and kind to both me and my daughter. He told us what to expect. He kept his word on everything. Told us upfront what the cost would be and it did not change one penny. Will definitely be going back. 10 out of 10!!
OK - 201 E Memorial Rd, Oklahoma City - 12/22/23
Good work, good , good communication.
OK - 201 E Memorial Rd, Oklahoma City - 5/17/23
I was very pleased with the quality and professionalism of the work to return my Ram 1500 to great condition. The front desk staff was very polite and helpful throughout the process. I would highly recommend Gerber Collision to my friends and family for auto body repair.
OK - 201 E Memorial Rd, Oklahoma City - 3/17/23
Debbie was excellent at keeping me advised when my truck was complete. She made sure it was cleaner inside and out then when I brought it in.
OK - 201 E Memorial Rd, Oklahoma City - 10/14/22
I was very pleased with the repairs, and the clerks in the office area. They were very friendly and helpful.
OK - 201 E Memorial Rd, Oklahoma City - 6/23/22
You guys are amazing! I am so impressed with the customer service and how quickly you managed to get my vehicle in and out in less than 2 weeks with no issues! Both ladies at the front desk are phenomenal!! I will be recommending this shop to everyone.
OK - 201 E Memorial Rd, Oklahoma City - 4/20/22
Although they were so backlogged it took 3 months to get in, once there, they did a great job and was super fast
OK - 201 E Memorial Rd, Oklahoma City - 4/18/22
The guys up at Gerber Collision on Memorial were absolutely amazing! The repairs are perfect and they even detailed my car and buffed out a few extra scratches. I couldn't have asked for better service in my wildest dreams!
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