North Carolina Feedback

NC - 496 Cardinal Rd, Mills River - 6/28/24

When our vehicle was delivered, the delivery people put some pretty extensive scratches on the outside of it. Gerber got us in right away to be fixed and my car was only in for a little over a week! I was very impressed with the quality of work that was done! Our Volvo looks as if it came right off of the sales floor! Not only that, out estimator at Gerber, Ryan O., made sure that when we received our vehicle back, even though there was no damage done to the interior, it looked better than when we dropped it off, by having it detailed for us. What service! Hopefully, I will not need to, but if there is ever an issue with our vehicles, I will make sure to only come to Gerber for service!

Elena F

NC - 1978 S New Hope Rd, Gastonia - 6/28/24

The repair work is tremendous & looks great. And Jessica & Taylor did a wonderful & professional job at taking care of things, and were great with communication. Awesome job all the way around.

Christopher H

NC - 801 N Main St, Holly Springs - 6/26/24

I was treated with friendliness and respect. They were quite efficient and timely. I received a good explanation and told what was done. My car looks great and I would not consider ever recommending but GERBER.

Mollie S

NC - 111 Commons Dr, Mooresville - 6/23/24

Great experience! Zero complaints! They handled my insurance claim for me and kept me informed the entire time. Great customer service from drop off to pick up. Thanks and if I ever need anything in the future I will be back although let's be honest I hope I don't need to ??. I'll also be recommending to anyone else in need of glass or body repairs!

Lura D

NC - 255 E Parris Ave, High Point - 6/21/24

I am very pleased with the work done on my car and done it in excellent timing . And Everyone was so nice and easy to deal with . I highly recommend them !!!!!

Tammy C

NC - 139 E Central St, Hendersonville - 6/20/24

Very satisfied with the work from start to finish.

Joe C

NC - 111 Commons Dr, Mooresville - 6/19/24

Amazing experience. 10/10 customer service. I would definitely recommend this location to a friend & if I need any repairs in the future I will definitely be taking it here! I am so pleased with the work they did on my car, they made it look brand new. Thank you Gerber Mooresville!

Samantha L

NC - 1722 Rutherford Rd, Marion - 6/16/24

They made the process of getting my hail damage repair go very smoothly. Completed the Santa Cruz in a timely manner and did a great job.

Nancy B

NC - 1978 S New Hope Rd, Gastonia - 6/13/24

Daniel did an excellent job at getting my vehicle repaired. He is very professional and knowledgeable. He made sure all my needs were met and kept me well informed. The crew did an excellent job. I am very happy with how my vehicle turned out. I would highly recommend anyone needing repairs to use this shop.

Gene J

NC - 6013 Victory Lane, Concord - 6/13/24

Staff is friendly and Manager is really helpful and made my car ready earlier than expected. I am very glad to choose this Gerber collision center. Gabriel W is really helpful. I would give him 10/10.

Manikandan R

NC - 2600 Jefferson Davis Hwy, Sanford - 6/11/24

Everything was truly very smooth & professional. Couldn't have asked for a better experience..from the time I called my insurance company to file claim, til I picked my car up all nice & new looking!! Thanks to all involved!! ?? Karen

Karen L

NC - 3410 Durham-Chapel Hill Blvd, Durham - 6/8/24

My car was hit and needed repairs. Gerber was on the approved list of repairers. I would like to give a shout out to Josh and Nancy. Josh kept in touch throughout the entire process. He explained what needed to be repaired and what was repaired. The work was completed days ahead of schedule. Nancy walked me through the administrative side. My vehicle looks great! Thanks Josh, Nancy and Gerber.

Hilda S

NC - 111 Commons Dr, Mooresville - 6/6/24

My experience at Gerber in Mooresville was excellent! The customer service through the entire process was top-notch, with excellent and constant communication to let me know the status, the friendliness of the staff, and the thoroughness of the explanation of all changes when I picked it up.

Ann G

NC - 5130 Raeford Rd, Fayetteville - 5/30/24

My service was done 7/14/23.. This review should have been written over a year ago but because of family illnesses & our daughter is now resting in heaven I wanted to make sure I kept my promise because your location is OUTSTANDING AND KNOWS HOW TO TREAT PEOPLE PERIOD!!! Our name is Patricia & Russell. We live in Virginia Beach, and we were traveling to Florida to drop my mother off. I got in an accident that required me to leave my car at the Kia dealership. A Kia representative made sure my car was taken taken Gerber Collision & Glass, and she spoke highly of you all. I'm SCREAMING, with such joy, happiness , and the communication, work, and professionalism I received from the auto body technician who worked on my EV6 Kia 2022. His name is SAM, SAM he is "the bomb," and I'm just so thankful he helped me. The guy ... that worked on the color, thank you. The color is a unique yellow mustard, and they were able to match the color hood. Please note that they had to create my car color. When I picked up my car to drive back to Virginia Beach, Virginia, my car looked better than when I purchased it brand new. (Clelia and Karissa, because your customer service on the phone was professional, so loving, and you cared. Clelia, you better come visit me in Virginia. Sam is the man he truly cares about you're vechile. Meeting you all at the time of picking up my car was such happiness, and I truly appreciate everyone at this location. Raeford Road, Fayetteville, NC YOU All LEFT A IMPACT ON ME at a very difficult time, Thank you, and thank you ?? ?? to the person who hired you all. Thank you ?? read more

Patricia G

NC - 801 N Main St, Holly Springs - 5/29/24

the team was awesome got my repairs done fast and were very nice!! also let me drop my car off early!!

Gabriel P