North Carolina Feedback
NC - 801 N Main St, Holly Springs - 3/15/24
Just wow! Perhaps the best customer experience I've had anywhere. Other companies should take notes and replicate this. They kept me informed through all steps, were timely and transparent. Thank you Holly Springs Gerber Collision.
NC - 120 Sandy Ave, Southern Pines - 3/15/24
Jennifer was wonderful keeping in contact with me every step of the way. My car looks brand new again. Would recommend to anyone needing body shop repairs. My color car was not an easy match, but they nailed it. Car came back to me immaculate. Wonderful service from the entire team. Thank you!
NC - 11537 US Hwy 70 W, Clayton - 3/12/24
My car looks great! They did fabulous job and they were all friendly and helpful. Overall awesome experience.
NC - 3410 Durham-Chapel Hill Blvd, Durham - 3/12/24
This place is amazing! They kept me informed every step of the way and even finished my car 3 days ahead of schedule! Josh was really patient with my million questions and walked me through everything. He did a fantastic job fixing my car! Nancy was really sweet and super helpful getting the rental and making feel completely comfortable! Highly recommend to anyone who needs car repairs!
NC - 801 N Main St, Holly Springs - 3/10/24
Overall experience has been very good. It took about two days after the accident to schedule an estimate. Unfortunately the estimate had to be scheduled for three weeks later. Once the estimate occurred, it would be another 5 weeks before the work could begin. Once I dropped the truck off, I received a text saying that the completion date would be about three weeks out. There was constant communication from the shop once they received the vehicle and began work. About 4 days after I dropped off the truck, I received a text and a phone call saying that, unless they ran into any problems, the truck would be ready tomorrow. The truck was ready as promised and the work is really good. I have one electrical problem that will take about 8 or 10 starts to figure out if it was repaired but so far, so good.
NC - 111 Commons Dr, Mooresville - 3/8/24
Was prompt, kept us informed, delivered the repaired vehicle ahead of schedule. The facility was clean and the employees pleasant and helpful.
NC - 111 Commons Dr, Mooresville - 3/8/24
Great staff! Continuously updated me throughout the process...and to top it all off they got my repairs done sooner than expected! This is my shop for bodywork going forward!
NC - 111 Commons Dr, Mooresville - 3/8/24
Great Job!! Work was done quickly and we were well informed of progress along the way.
NC - 1978 S New Hope Rd, Gastonia - 3/8/24
People were very nice and kept me informed of the difficult situation with the long delays with parts. Vehicle looks great. Nice Job.
NC - 111 Commons Dr, Mooresville - 3/6/24
When my parked car was hit I was worried about the hassle to get my vehicle fixed. Melody, Kacy, Jacob and Stan were absolutely amazing to work with. The communication was great and never once was I confused and most importantly my car was ready before expected and repairs were perfect. I highly recommend Gerber Collision & Glass.
NC - 111 Commons Dr, Mooresville - 3/5/24
They finished the work well and that too before the promised date. Good communication throughout the process.
NC - 2224 N Marine Blvd, Jacksonville - 3/4/24
Excellent service, helpful, friendly, very much appreciated! Thank you Kayla for the quick attention you gave me. Highly recommend gerber collision & glass for your amazing service & friendly team! Thank you
NC - 2723 S Browntown Rd, Rocky Mount - 3/4/24
Five stars for Gerber Collision & Glass Rocky Mount (only because we couldn't give more)! After striking a deer on I-95 South (over five hours from home), our insurance company directed us to Gerber to get our car back on the road. The damage was extensive, and we were worried that our vehicle was beyond repair. After completing a careful inspection, the Gerber team came up with a repair plan and proceeded to do top quality work. It was clear that the safety of the vehicle was their top priority - and some of the modern electronics in our car made that challenging (e.g., distance sensors and lane detection sensors were all impacted by the accident). The Gerber team repaired it all, thoroughly tested the vehicle, and got everything back to fully working order - as good as new! The car looks fantastic and handles great after the repair. ... read more
NC - 120 Sandy Ave, Southern Pines - 3/2/24
Great experience
NC - 496 Cardinal Rd, Mills River - 2/29/24
They did an excellent job matching paint color and replacing a bumper. Ryan and his staff were very friendly and professional. I would recommend them to anyone.
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